Panera Bread
15051 LaGrange Rd, Orland Park
(708) 364-1390
Recent Reviews
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They are slow,overpriced,got my order wrong,food is lacking in substance and taste and overpriced for their overings.
Atmosphere: 3
Food: 2
Service: 2
I have placed an order online for delivery. Both weeks I ordered a grilled cheese, both weeks I received soggy white bread and cold soup. Not grilled Not toasted. I attempted to call the store 6 times and no one ever answered. Way too expensive to eat soggy white bread and cold soup!
Food: 1
Drive thru has been perfectly efficient and accurate every time. Thank you to the kind staff who are always personable!
Smoothie machine and cappuccino machine broken, soup lukewarm, grilled cheese sandwich....cheese melted but bread not grilled, tables not cleaned. I don't know who the manager is, but the staff appear to take no pride in their work at this location. Also, this location has new decor. High metal ceilings and lots of echo noise. I recommend you find a different Panera to visit.
Third time at this location. The food is good, The tables Most of them are dirty underneath the tables. Crumbs of bread napkins is dirty. It makes you wonder how is on the kitchen.
Atmosphere: 3
Food: 4
Service: 3
This is a great place to get a bread soup bowl on a snowy day!
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 soups and 1/2 a sandwich. And they forgot a soup. I didn't notice till I got home so had to go back and the person who forgot and had to get it for me grinned the whole time. Very inappropriate.
Atmosphere: 2
Food: 4
Service: 1
Cashier Janice was very polite. The atmosphere is warm and inviting. The restaurant is clean and organized.
Vegetarian options: There are soups, breads, baked desserts, chips and drinks to choose from.
Parking: There are other restaurants nearby so the parking is a little tight.
Kid-friendliness: There are high chairs for small children
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Broccoli Cheddar Soup
We ordered four sandwiches for pick up. Found a long dark hair inside one of our sandwiches. Workers in kitchen are not wearing hair nets obviously. I won’t be back
Atmosphere: 3
Food: 1
Service: 3
I picked up a sandwich and soup, the chicken sandwich was terrible, it fell apart when I unwrapped it and was charged a different price than I was told, the soup was good. I talked to the manager who should not deal with customers , she had all kinds of excuses for the price difference and really didn't seem to care.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
They were extremely rude to my fiancé when she called on 12/17 inquiring about their cutoff time for breakfast. Someone answered the phone in a rude manner and scolded her for her question and rudely told her “there is a cutoff time for a reason.” I tried calling to speak to a manager but no one would pick up the phone. The food here isn’t worth the terrible service.
Service: 1
Always great food, no mistakes on the orders. Clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Excellent early breakfast spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Broccoli Cheddar Soup
Absolute worst Panera Bread location. The tables are dirty, and everything seems to be falling apart. The self-serve drink stations are filthy and cluttered. I enjoy Panera’s food and ambiance but this location is a no for me.
Ordered online. Food missing. No redelivery. Only a refund given.
Food: 2
Service: 1
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