Poke Bros.
15623 LaGrange Rd, Orland Park
(708) 966-2400
Recent Reviews
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I absolutely love this place! Not only do they have the best poke EVER and all the ingredients are definitely fresh, but the workers are also so kind and welcoming! So lucky to have this place close to me and if your looking for a tasty yet nutritious place to stop and eat, definitely try here♥️✨
Atmosphere: 5
Food: 5
Service: 5
I didn’t want to write this, but this has happened far too many times to ignore anymore. Every time I come here alone, the owner makes rude, unprovoked comments about my weight and laughs at me. I’m a 20-year-old girl, and the way I’ve been treated is completely inappropriate, disrespectful, and unacceptable.
No customer should ever have to walk into a restaurant and be insulted, mocked, or made to feel embarrassed about their body—especially young girls by the male owner. It’s humiliating, it’s unprofessional, and it creates a hostile environment that makes people feel uncomfortable and unwelcome.
I’m speaking up because no business should be allowed to treat their customers this way. This type of behavior is never okay and I will not be returning because of this reoccurring treatment.
Service: 1
Stopped in this morning and had a great experience. The women who served me was super helpful she walked me through the toppings and had my bowl ready in just a few minutes. Everything tasted really fresh and the place was spotless. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Poké Bowl
Love this place but will not be coming back until they stop with the half filled bowls. I get that the economy is bad but it's getting ridiculous.
Atmosphere: 1
Food: 1
Service: 5
I went to go order a Poké Bros, I have been here many times before but this is my last. I came in a had to wait for the food to be restocked instead of my order being taken. I ordered a bowl with white rice (barely a scoop was portioned). I received less than a inch of crab sticks that are an extra charge. When I asked for a bit more to be added. I was told I would have to pay double. I asked for easy soy sauce and got too much that the less than half full bowl was too salty to eat. I paid $17 for a less than half bowl of food. I attempted to pay for the order and half way through the order, the manager kept hitting the same button causing the machine to shut down and need to be rebooted. I showed I was charged iny apple wallet and but the manager insisted I had to pay again and if I see I’m charged twice I would have to come back in the store to get my money back. I asked who the owner was and received a response of he’s never around. I’m the manager so you’ll just have to deal with me, Nancy.
Thank you Nancy for being the best at making this experience of this location horrible.
I will not order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poke Bowls
Me and another woman walked in at the same time. The other woman and her children decided to play with the capsules and I went to wait in line. When the worker was finished with her customer, the worker decided to help the other woman behind me instead. I assume she wanted her to serve her first because they were wearing the same head scarf.
Atmosphere: 1
Food: 5
Service: 1
Very good food !!! Gives good portion sizes and very fresh food love it
Recommended dishes: Poke Bowls
I will not be back due to the behavior and attitude of the owner who refused to rectify an issue with my order. I got 3 hibachi bowls, 2 with steak and chicken. My steak was supposed to be medium, but they overcooked it and it made it well done. When I called them about it, the manager said they could remake the food and I didn't have to bring the food back; however, when I got there, the manager had left and the owner refused to remake my food, only remaking the steak because I didn't bring back the food. Even when I told him his manager told me not to bring back the food, because I asked her if she needed me to, he still refused to make over my order, citing the costs of remaking some noodles and rice that come with the hibachi trays. I had to drive 40 minutes to get back out there only for the owner to be inconsiderate and rude after I spent $80 at this establishment. The other employees even called the manager in front of the owner and she confirmed what she told me about not having to bring back the food, but he still refused to honor what HIS employee said. That's terrible customer service, and I was a long time customer of this location, but not anymore. I'd leave zero stars if I could, solely due to the actions of this owner. This is not how you run a business, especially when the company is in the wrong and the employee who made the error admits it in front of the owner.
The spicy tuna paired with the sushi rice is absolutely amazing! It’s so fresh and has a great kick without being too spicy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowls, Spicy Tuna
Excellent food. Many healthy options to choose from here including chicken or veggie for people not into the standard fish-based poke bowls. The rice was perfect and all the veggies were fresh. Service was also great - it seemed like the employees really enjoyed their job. Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowls, Build Your Own Poké Bowl
Restaurantji Recommends
My friends and I come here all the time! The poke bowls are so good and worth the price. The hibachi is so underrated, I definitely recommend trying it. Friendly staff and clean environment!
Atmosphere: 5
Food: 5
Service: 5
One of the best Poke Bros around, well maintained. A lot of Poke Bros have modifications to the menu, this one is consistent, and dependable. Staff is welcoming!
My daughter LOVES this place! Friendly and efficient staff. Clean workspace and dining area. Lots of variety on the menu. I ordered a “surf and turf” bento box (one of my favorite go-tos at other Asian eateries). The miso soup was outstanding! HOWEVER, the shrimp was over seasoned, the steak was under seasoned, both the vegetables and noodles were overcooked to the point of mush! Well, that’s $30 I could have tossed out of the window! Stick with the poke bowls. Forget the cooked food if the meal is going to be overpriced mediocre rubbish!
Atmosphere: 5
Food: 1
Service: 5
The employees repeatedly lied about including food in our order and refused to admit that they made a mistake. It was a larger order with a detailed receipt and description, and they forgot to include a bowl in our order which is totally understandable! We called to ask if we could rectify the issue and they immediately called us liars and claimed that they “checked the security cameras” and that everything was accounted for despite the fact that none of the bowls were labeled despite us requesting it. There is simply no way they would have been able to tell if the bowl in question was actually there, but they were adamant that we were the issue and not them. They went so far as to tell us that we shouldn’t order from them again. Say less! I wouldn’t recommend this store specially to anyone due to poor customer service and lack of accountability on what should have just been a simple mistake.
Atmosphere: 2
Food: 3
Service: 1
Good customer service. Fresh salmon and other ingredients. There is plenty of parking however, there is a lot of traffic in this area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Poke Bowls
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