The cashier didn't give me what I ordered. The cashier and cook didn't appear to get along. Cashier argued with me about why I wanted my money back. Poor customer service
Food: 1
Service: 1
LM
Visited the location in orland mall. The food did not taste like teriyaki. I order 2 teriyaki chicken and beef and 1 teriyaki chicken beef and shrimp. The sauce was like a stew gravy. It didnt taste like teriyaki. It was an off taste. It had a lot of salt as well. It just wasnt good at all.
Atmosphere: 4
Food: 1
Service: 4
Paul McCullough
Food was decent. I feel it use to be better.
Atmosphere: 3
Food: 3
Service: 4
Andrew and Haley!
Hot food that cook right in front of you with huge portions… Only problem is food was literally flavorless.. and they ran out of yum yum sauce..
Atmosphere: 5
Food: 3
Service: 5
Supatmi
I like srimp n rice
Atmosphere: 5
Food: 5
Service: 5
Amanda Law
I really need Sarku Japan to come back. It was one of my favorite places to eat. Even when I had no reason to go into the mall.
Reauna
Got spicy salmon sushi. Just salmon sushi with bottled hot sauce on it. Don’t go here -_-
Atmosphere: 3
Food: 1
Service: 5
N
Disgusting quality food. Chicken is bony & cartilage ridden! Workers are depressed, they don't listen to you & either give you precooked, overcooked dry chicken, or spongy garbage. I question the hygiene at this place, and the prices are steep for the garbage you get.
Owners would be wise to improve on quality, then the prices would be justifiable. Also, It's one thing to get teriyaki as that's what they're known for, but you'd be stupid to get their sushi. That means you have no standards & have probably given up on life. 😂
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side of Fried Rice
Nick
I've had better sushi from a gas station garbage can.
That place is terrible I found bug In my food what the heck I felt really sick after I ate there and show that live bug in my food chilling there never going back there 🪰 🪱 next time you order there ask them to hold the fly holly molly dounts in Orland park smh
Kacy Coffee
Sad America the people running this place who actually work on the floor are terrible. Walked up and it took the guy at the register a minute to acknowledge me from his phone to the cook who just left my to go plate open and just expected me to close it myself no bag no silverware nothing
Atmosphere: 1
Food: 5
Service: 1
Monet Jones
My friend found a live bug in her meal which was chicken & vegetables. This was our first time trying this restaurant in the mall and definitely will not be coming back. If I could post a video I would. This place should be shut down.
Marissa Abston
There was a bug crawling through my food.
Atmosphere: 3
Food: 3
Service: 3
Jim Whitaker
Super busy but the food was awesome . Will eat here again
The cashier didn't give me what I ordered. The cashier and cook didn't appear to get along. Cashier argued with me about why I wanted my money back. Poor customer service
Food: 1
Service: 1
Visited the location in orland mall. The food did not taste like teriyaki. I order 2 teriyaki chicken and beef and 1 teriyaki chicken beef and shrimp. The sauce was like a stew gravy. It didnt taste like teriyaki. It was an off taste. It had a lot of salt as well. It just wasnt good at all.
Atmosphere: 4
Food: 1
Service: 4
Food was decent. I feel it use to be better.
Atmosphere: 3
Food: 3
Service: 4
Hot food that cook right in front of you with huge portions… Only problem is food was literally flavorless.. and they ran out of yum yum sauce..
Atmosphere: 5
Food: 3
Service: 5
I like srimp n rice
Atmosphere: 5
Food: 5
Service: 5
I really need Sarku Japan to come back. It was one of my favorite places to eat. Even when I had no reason to go into the mall.
Got spicy salmon sushi. Just salmon sushi with bottled hot sauce on it. Don’t go here -_-
Atmosphere: 3
Food: 1
Service: 5
Disgusting quality food.
Chicken is bony & cartilage ridden!
Workers are depressed, they don't listen to you & either give you precooked, overcooked dry chicken, or spongy garbage. I question the hygiene at this place, and the prices are steep for the garbage you get.
Owners would be wise to improve on quality, then the prices would be justifiable. Also, It's one thing to get teriyaki as that's what they're known for, but you'd be stupid to get their sushi. That means you have no standards & have probably given up on life. 😂
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side of Fried Rice
I've had better sushi from a gas station garbage can.
Atmosphere: 1
Food: 1
Service: 5
Love their food
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
That place is terrible I found bug In my food what the heck I felt really sick after I ate there and show that live bug in my food chilling there never going back there 🪰 🪱 next time you order there ask them to hold the fly holly molly dounts in Orland park smh
Sad America the people running this place who actually work on the floor are terrible. Walked up and it took the guy at the register a minute to acknowledge me from his phone to the cook who just left my to go plate open and just expected me to close it myself no bag no silverware nothing
Atmosphere: 1
Food: 5
Service: 1
My friend found a live bug in her meal which was chicken & vegetables. This was our first time trying this restaurant in the mall and definitely will not be coming back. If I could post a video I would. This place should be shut down.
There was a bug crawling through my food.
Atmosphere: 3
Food: 3
Service: 3
Super busy but the food was awesome . Will eat here again
Atmosphere: 5
Food: 5
Service: 5
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