Uncle Julio's Orland Park

food tasted great but it gave us all food poisoning

I was very disappointed and the food at uncle Julio‘s. I was a customer on Valentine’s Day Hair reservations when I get there the reservation I was not seated at my appropriate time. The reservation was for 8 o’clock. I didn’t get to my table to almost 845. I have not been to uncle Julio‘s in such a long time and I thought it was a good way to celebrate Valentine’s Day with my husband because that was our first date restaurant. So now that we are married, I I wanted to go back down memory lane at what used to be my favorite restaurant.

I was so disappointed in the food quality the menu. The options are terrible ever since they have been brought out by another company. The food is not as good as it used to be. I used to be a faithful every Sunday at the church Uncle, Julio Go’er. And I know exactly how the original food was. What they gave me was nothing more than I could have gotten at Applebee’s or Chili’s. I was totally disappointed the chicken and shrimp the cheese queso sauce all very disappointing and to top Off once the waiter finally took my order. I was told that they Were out of their signature swirl drink. I should’ve got up and left then but I figured I’ll just order a margarita because I was excited to eat at uncle Julio‘s only to be disappointed the whole Valentine’s Day they should be ashamed of their self for this menu, it is not authentic and they need to rebrand and get better quality food and better quality menu until then I will never be back.

Atmosphere: 1

Food: 1

Service: 4

Rose and Gus went above and beyond. Very friendly and attentive!

Atmosphere: 5

Food: 5

Service: 5

MID is an understatement. If I can give this place 0 stars I would. First time here and WILL NEVER EVER return. I rather starve. If this was the last place on earth with food, I'd starve. I got the chicken fajitas and the chicken was undercooked, when I addressed this with the waiter (Uriel) he apologized and was extremely empathetic. Not once did the manager come out to apologize or offer to remake, anything, not even a discount for the inconvenience. Highly disappointed but why should I be surprised after finding out the manager isn't even mexican nor were there hardly mexican workers at a MEXICAN RESTAURANT. And no the restaurant was not busy AT ALL for uncooked chicken or a manager to come out. (3p on a Tuesday) The only great thing about this experience was meeting Uriel, he is too good for this restaurant, I wish him the best and hope he gets out of there.

Atmosphere: 1

Service: 5

The food was fresh full of flavor. The salsa and chips melt in your mouth and the guacamole was delicious. I had a great meal cant wait to order again.😋

Atmosphere: 5

Food: 5

Service: 5

Manager has bad attitude and bad customer service, after a scene was being made by a customer, manager made matters worse! I had to walk out it was horrible!!

They act like you them something No SERVICE NO CROWD NO EXCUSES Three people in back just talking the quality of food and services is subpar pathetic!!!!!

Service: 1

Rose Marie, Tim, Gus, and Pepe were amazing. We sat at the bar because there was a wait for tables and im so glad we did. They made our visit quite entertaining and were very accommodating and attentive. The food was amazing and huge portions. Overall great experience.

Atmosphere: 5

Food: 5

Service: 5

Pepe’s guacamole was amazing and TIM was great customer service love orland park location.

Atmosphere: 5

Food: 5

Service: 5

5 Stars! Took my best friend for a birthday 🎂 lunch. The food, service, and drinks were exceptional. Thank you Lester. Very skilled and polite server- awesome table side Guacamole 🥑

Atmosphere: 5

Food: 5

Service: 5

What was once really good queso and kept me coming as a repeat customer is now completely trash. Every time I come to Uncle Julio’s they make changes but the queso was iconic. New owners you gotta do better.

Atmosphere: 5

Food: 1

Service: 5

Priced to high for the little portions they serve you. I ordered some shrimp fajitas with flour tortillas, my sides were like a half a cup or less of rice a baby bowl of beans which i mean it would be for a baby, spoonful of guacamole 2 spoonful of shredded cheese and some sourcream. My plate was half empty of my fajitas and the shrimp were the size of a nickel. Never again would i go there or recommend it to someone. To over priced for what they serve you 👎

Atmosphere: 2

Food: 1

Service: 1

I wasn't impressed.The food was just mediocre. The Esquites, well below mediocre. Price was extremely high.

Atmosphere: 1

Food: 2

Service: 2

Great experience and our server will was awesome!

Atmosphere: 5

Food: 5

Service: 5

I've been a return customer to uncle Julio's for years.
Finally went out with my family and children only to be disappointed. The menu items have changed. We loved the old queso dip (white cheese) but was served over glorified nacho cheese, it was awful. So many of our favorite foods were no longer being served. Should of known better because the parking lot was empty on a Friday night.
All three of my kids meals were supposed to be served with FRESH fruit but instead were served rotten fruits. Paid $53 for COLD steak fajitas. They used to come out sizzling and with a good amount of peppers and onions. I'm really disappointed with the food changes.
The taco bowl was served with lettuce that had gone bad. Brown and slimey and the managers solution was free churros....

Besides the disgusting bland cold food the tables were dirty as well as the chairs, this restaurant has gone downhill and we will never be returning to this establishment. What a waste of my time and money....

Atmosphere: 1

Food: 1

Service: 1