Jersey Mike's Subs
2428 Walter Payton Memorial Hwy, Oswego
(630) 554-2993
Recent Reviews
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Amazing
Atmosphere: 5
Food: 5
Service: 5
Excellent sandwich. I got the hot italian tonight with extra hot relish! Delicious !!!
Atmosphere: 5
Food: 5
Service: 5
Best place for lunch.
Atmosphere: 4
Food: 4
Service: 4
Let me start by saying Jersey Mikes has always been my favorite sub shop. I placed a pick up order for the next day. I set it to pick up at 10:30am, so I had my sandwich for my lunch that day. When I walked in, I was greeted and my sandwich was ready and waiting on the rack. Fast Forward to about 4:30 that evening, I go to eat my sandwich and it was awful. The bread was so dry and hard, tasted like it was made days ago. I wanted just a Turkey on white with Tomatoes, Onion, pickles and Mayo. Nothing fancy. I had one piece of Turkey, One Tomato and One Onion. Maybe a dab of Mayo. I’m not exaggerating, it was the worst sandwich I’ve ever had. Not sure what happened, but hope something is done about this, so no one else has to get a bad sandwich. Extremely disappointed 😒
I made an order it was a reward I earned from being a loyal customer. So it didn't cost anything. I went into the store was greeted they had plenty of opportunity to tell me that my sandwich was not made right cause they ran out of the only bread I will eat so. When they didn't tell me to the trip back to the store in total having to go back to the house 45minutes it was a mobile order everything is written for them they have my phone number so they could call me to tell me they ran out of the bread. But instead the staff decided to waste my time. The manager gal told me they ran out and they don't have it anymore. Then as I waited for the manager to throw away the sandwich. As I was waiting another staff member was offering the rosemary bread but they'd have to wait. So it IS about getting a sandwich for free and this manager gal was trying to prevent me from having the sandwich I wanted. If she knew anything about customer service I would have waited the 15minutes they were telling other guests but I guess other guess are more importance to loyal guests that earned something for free. So now instead of making it right this manager just caused me to never go to here again. I don't need to be lead on to some point system only to be cheated by some so called manager that couldn't have made me aware that the sandwich was not what I ordered on the phone or when I went in the building and was greeted by the staff. Over all bad experience and if this didn't happen already this morning at a different shop, I have to relive this B.S. and waste 45 minutes of my time cause people can't read or make a call or comunicate to me about what had changed.
Atmosphere: 1
Food: 1
Service: 1
Ordered my food, went to get water and the soda machine has mold all over it. The fridge door had mold all over it. Disgusting. I would never eat here. Serious health hazard! I got my money back. Told employees I would show them the mold on soda machine and they refused. Denied the mold.. shameful!
Atmosphere: 1
Food: 1
Service: 1
Best sandwich bowls
Atmosphere: 5
Food: 5
Service: 5
Will probably never go here again. We got food and I found a hair in my braid… multiple! I don’t know if they bake it in house or not but this is gross.
Atmosphere: 3
Food: 1
Service: 1
I went in today to get a sandwich some guy with tattoos and piercings was laughing and being very rude to me as I was ordering my sandwich I most definitely would not come back that’s why I give it a 1 start
Service: 1
Went here to redeem my free regular sub sandwich this evening . There’s a young black kid behind the counter who told me that there’s no white bread at the moment. All they have is wheat and rosemary and I said to him “Wheat” and he gets an attitude for some reason. Right from the start and he asked me “Number 7 right?” I said it 2 times before and even showed him the coupon. I said” Yes-that’s what I said and he shakes his head and lets out a sigh. The teens crew were snickering and making rude facial gestures to each other. I don’t appreciate the rude customer service from this franchise and furthermore they can stick it with the tipping gratuity until they get their attitude adjusted. Oh yeah, that’s right I don’t believe in the whole tipping culture anyways.
Restaurantji Recommends
Bro did a straight line of pickles. Idk what his name is but absolutely a masterpiece sandwich maker afro dude
I don’t know who just made this tuna sandwich for me, but on my momma it was a hittt
The guys & gals in there are awesome! Been going here for little over a year. I’m pretty much friends with the employees now. Sandwiches are ALWAYS great! Other Jersey mikes locations do not compare! Highly recommend this location! Always clean, they are always in a great mood, & most importantly the subs very disappoint.
Their bread is so fresh!
I have been to so many Jersey Mikes and this is the one that I am going to call home for now on. The customer service and food was excellent. I want to give a shoutout to Mason, Gabby, Emma and Naomi you guys did an excellent job
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