I placed an order on DoorDash and paid. Right after a gentlemen called me from Jimmy John on 4551 IL Oswego.., telling me “we don’t have a driver, not our issue.. you can pay again through us to have it delivered or come get it). I’m home sick and cannot go pick it up. I’ve never had a more rude encounter and he actually sounded racist as well. He refused to give me cooperates number and was dismissive and arrogant. He even hung up on me.. I will never order from Jimmy John again. He told me google corporates number. I will do as such. I’ve ordered on DoorDash a million times and I understand things happen but he handled me as the customer as if I was bothering him to simply ask, “why was I allowed to place the order for deliver on the app” I hope they hear the call and fire him. He said his name was Soren; I’m sure he lied. The call was around 6 pm; he’s TERRIBLE for business.
Service: 1
C Marie (PersephoneUlv)
Friendly, well made food
Atmosphere: 5
Food: 5
Service: 5
william burgholzer
Terrible management
Rose Gossett
Very fresh. Very friendly
Atmosphere: 4
Food: 4
Service: 5
Eric C
This day I stopped to get sandwiches from my favorite sandwich shop! I had know intentions of stopping.As I drove by I remembered the wonderful staff that works at this location. So… I’m getting sandwiches for dinner!As I told the crew and directed it at Rea the new hire. People will stop at a store and buy things because of the people.Kudos to the crew at JJ’s Oswego Route 71!
Atmosphere: 5
Food: 5
Service: 5
laura steck-dejesus
This is not my normal JJ, but my little boy and I were there on Monday after a sad day of having to put our dog down. The young man behind the counter asked how my day was going and I said not so great. After a bit of chatting, we received our food and left. To our surprise, he gave us a sweet treat, which meant so much! Thank you and I am sorry I did not catch your name. <3
Atmosphere: 5
Food: 5
Service: 5
Megan Maslanka
The sandwiches were great! Meat was great tasting and the produce was fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian Cold Cut
C Marie
Friendly, well made food
Atmosphere: 5
Food: 5
Service: 5
Patrick Underhill
This is the worst JJ I’ve ever seen. Third time in a row I’ve been given the wrong sandwich or the sloppiest made sandwich ever. Last night ordered a #9 Italian BMT. What I received was a sandwich that isn’t even on the menu. The smallest amount of turkey lettuce mayonnaise and jalapeño peppers. The sandwich looked gross. Never ever going back again!!! Neither should anyone else!!!
It's been a while since I've been to Jimmy John's. I ordered a Thai Chicken Wrap for nearly $11. What I got was the equivalent of a small chicken tender with a few veggies wrapped in a massive tortilla. What I mostly ate was tortilla. They wrap the tortilla inwards in order to make the wrap look larger than it actually was.I felt cheated for paying $11 for a chicken flavored tortilla. Not only have they nearly doubled their prices, but they have also drastically cut back on what they actually serve.I won't be eating Jimmy John's again.
Atmosphere: 5
Food: 1
Service: 1
Jimmie Smith
Go to any other Jimmy John's in the area. You've been warned. This Jimmy John's NEVER honors it's hours, employees could care less here. Clearly the franchisee that runs this store does not care either, this is the only Jimmy John's in the Chicagoland area I've ever had problems with.
I placed an order on DoorDash and paid. Right after a gentlemen called me from Jimmy John on 4551 IL Oswego.., telling me “we don’t have a driver, not our issue.. you can pay again through us to have it delivered or come get it). I’m home sick and cannot go pick it up. I’ve never had a more rude encounter and he actually sounded racist as well. He refused to give me cooperates number and was dismissive and arrogant. He even hung up on me.. I will never order from Jimmy John again. He told me google corporates number. I will do as such. I’ve ordered on DoorDash a million times and I understand things happen but he handled me as the customer as if I was bothering him to simply ask, “why was I allowed to place the order for deliver on the app” I hope they hear the call and fire him. He said his name was Soren; I’m sure he lied. The call was around 6 pm; he’s TERRIBLE for business.
Service: 1
Friendly, well made food
Atmosphere: 5
Food: 5
Service: 5
Terrible management
Very fresh. Very friendly
Atmosphere: 4
Food: 4
Service: 5
This day I stopped to get sandwiches from my favorite sandwich shop! I had know intentions of stopping.As I drove by I remembered the wonderful staff that works at this location. So… I’m getting sandwiches for dinner!As I told the crew and directed it at Rea the new hire. People will stop at a store and buy things because of the people.Kudos to the crew at JJ’s Oswego Route 71!
Atmosphere: 5
Food: 5
Service: 5
This is not my normal JJ, but my little boy and I were there on Monday after a sad day of having to put our dog down. The young man behind the counter asked how my day was going and I said not so great. After a bit of chatting, we received our food and left. To our surprise, he gave us a sweet treat, which meant so much! Thank you and I am sorry I did not catch your name. <3
Atmosphere: 5
Food: 5
Service: 5
The sandwiches were great! Meat was great tasting and the produce was fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian Cold Cut
Friendly, well made food
Atmosphere: 5
Food: 5
Service: 5
This is the worst JJ I’ve ever seen. Third time in a row I’ve been given the wrong sandwich or the sloppiest made sandwich ever. Last night ordered a #9 Italian BMT. What I received was a sandwich that isn’t even on the menu. The smallest amount of turkey lettuce mayonnaise and jalapeño peppers. The sandwich looked gross. Never ever going back again!!! Neither should anyone else!!!
Atmosphere: 1
Food: 1
Service: 1
Friendly, well made
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good sandwiches for the whole family to
Atmosphere: 5
Food: 5
Service: 5
Just NOT as fresh as they once were.
Definitely delicious
It's been a while since I've been to Jimmy John's. I ordered a Thai Chicken Wrap for nearly $11. What I got was the equivalent of a small chicken tender with a few veggies wrapped in a massive tortilla. What I mostly ate was tortilla. They wrap the tortilla inwards in order to make the wrap look larger than it actually was.I felt cheated for paying $11 for a chicken flavored tortilla. Not only have they nearly doubled their prices, but they have also drastically cut back on what they actually serve.I won't be eating Jimmy John's again.
Atmosphere: 5
Food: 1
Service: 1
Go to any other Jimmy John's in the area. You've been warned. This Jimmy John's NEVER honors it's hours, employees could care less here. Clearly the franchisee that runs this store does not care either, this is the only Jimmy John's in the Chicagoland area I've ever had problems with.
Atmosphere: 1
Food: 5
Service: 1
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