Baskin-Robbins
2866 Columbus St, Ottawa
(815) 434-0093
Recent Reviews
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The staff was very welcoming, our order was accurately and out quickly.
Arrived at 8:30pm for ice cream and the doors were locked. All signage and google listing says 10pm.
Closed doors at 8:30, when it states right on the doors that the lobby is open until 9
Had a fantastic experience at the Ottawa Dunkin Donut store today! They put together my order of 3 dozen bagels and 3 dozen donuts with lightening speed! Their team was top notch and so helpful! Thanks to each member working today!! ⭐️⭐️⭐️⭐️⭐️
Ordered an ice cream cake, and it was great!
Very disappointed I come here often for ice cream and coffee but tonight I stopped for ice cream bc it’s march 31st 31% off scoops and it’s 7:40 pm the lobby is closed mind you I was just here last week to get ice cream at 8:30 and the lobby was closed so I get in my car and go through the drive through to be told they don’t have ice cream bc they are cleaning their freezer! Ok then I ask for a strawberry banana smoothie and was told they didn’t have strawberries or bananas so I got a refresher and some munchkins when I went to drive to the first window to pay a car cut me off and then got a coffee and a bag and sat there for five minutes talking so I pulled off! Do better Haskins don’t have a promotion then close everything
Only 12 flavors of ice cream available. This is a shared Duncan Donuts / Baskin Robbins location. Seems that they don't do either well. The parking lot is tiny and traffic is unidirectional. One has to circle the back of the buulding fighting the drive thru traffic to access the parking lot. Was not worth the time it took to get off the interstate.
Atmosphere: 1
Food: 1
Service: 1
icecream good ?
Atmosphere: 5
Food: 5
Service: 4
icecream good 👍
Atmosphere: 5
Food: 5
Service: 4
The crew this morning was outstanding. Quick and efficent. The only problem was they didn't have chocolate ice cream but at least they had the best flavor World Class Chocolate. We weren't able to leave a tip because they didn't have a tip jar.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Always
Atmosphere: 4
Food: 4
Service: 4
Was just told off by a young curly black haird young man...This place has gone down hillHighly recommend the peru location otttawa location sucks bad!!!!They ALWAYS make the coffee wrong
This location closes the physical store an hour before closing the drive though (the hours posted here). You can still order ice cream but the menu doesn't give any flavors so you just have to guess flavors until you say one they have. Servers seemed frustrated that we didn't know what we wanted... But options weren't given anywhere. Ice cream was fine.
Not very friendly staff. It was like we were putting them out. Only had the name of 4 flavors in the little tabs where the ice cream was. Won’t go back anytime soon.
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