I have been before and never had a problem. This time I ordered meals for my family and I without any problem. They gave me my receipt. I completed a survey on my receipt for a free dilly bar. After my meal, I went to redeem the coupon and the employee had trouble ringing it up in the system. They asked the supervisor for help and they told them how to do it. I had one more coupon for a free ice cream sundae that came with my son's kids meal. I gave that to the employee and the employee got frustrated and walked away. She stopped and spoke to another employee about how she couldn't deal with this customer with coupons and was done all while looking at me. I said I could hear her and she then disappeared to the back of the store. I stood up at the counter. No one came up to address me and finish my order. Finally after being ignored and the other employee never coming back. I said I was not going to tolerate the disrespect and got my family we went to the door. By then a supervisor came to the counter. I told them it was too late and that my family and I were going across the street to Culvers.
Our experience was much better there. We had no issues and enjoyed our custard.
Atmosphere: 1
Food: 3
Service: 1
Paula Smith
Customer Service at this Location Sucks!@
Service: 1
Alison Petre
This DQ is awesome
Atmosphere: 5
Food: 5
Service: 5
Amanda Arroyo
Blizzards weren't mixed asked for cup of ice was told id be charged. Drive thru dude has personality of a rock
Food: 2
Service: 1
TheDoerle
Kinda slow. The kids working were more concerned with their friends than the orders. Other than that it was an average Dairy Queen.
Atmosphere: 2
Food: 3
Service: 3
Jason Erickson
Friendly quick service. Great spot for desserts
Atmosphere: 5
Food: 5
Service: 5
Curt Cobain
Three terrible experiences.
Male manager (no teeth) called my pregnant wife a big back for ordering food. I heard him from register he was in kitchen.
Time before that male manager was uncomfortably close to teenage girls in ice cream area. You could see how uncomfortable they were. Not sure what kind of place you’re running, but this guy is WEIRD!
New blond manager needs to lay off the perfume too. Made us get head aches. Also heard her talking about meth when I came in with my son. Not appropriate at all.
Never coming back here.
Such a shame DQ been a life long place I’ve visited. Will go to Morris I guess from now on.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Navarro
Friendly service!
Atmosphere: 5
Food: 5
Service: 5
Mark
No ketchup served with fries in drive through. Basic fast food service...really so easy to do ☹️
Good food and fast friendly service. Restaurant is clean and looks to be well taken care of.
Atmosphere: 5
Food: 5
Service: 5
sophie a
ordered my food 10 minutes before I got there. then proceeded to wait another 20 minutes for my food. by the time I got it my burger was cold and also made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
king jethro
This place is regularly not very good. They had the whole building was wrapped all the way to the parking lot I went inside to get a blizzard I got a half full cup with no cheesecake barely any strawberries and a little bit of ice cream for a dollar and a half more than what it cost at my local dairy Queen.
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn Kelly
Customer service is poor and both items in my order were incorrect.
Awesome crew here today. Food was delicious and service was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings, Cheeseburger, Chicken Strip Baskets, Sundaes
I have been before and never had a problem. This time I ordered meals for my family and I without any problem. They gave me my receipt. I completed a survey on my receipt for a free dilly bar. After my meal, I went to redeem the coupon and the employee had trouble ringing it up in the system. They asked the supervisor for help and they told them how to do it. I had one more coupon for a free ice cream sundae that came with my son's kids meal. I gave that to the employee and the employee got frustrated and walked away. She stopped and spoke to another employee about how she couldn't deal with this customer with coupons and was done all while looking at me. I said I could hear her and she then disappeared to the back of the store. I stood up at the counter. No one came up to address me and finish my order. Finally after being ignored and the other employee never coming back. I said I was not going to tolerate the disrespect and got my family we went to the door. By then a supervisor came to the counter. I told them it was too late and that my family and I were going across the street to Culvers.
Our experience was much better there. We had no issues and enjoyed our custard.
Atmosphere: 1
Food: 3
Service: 1
Customer Service at this Location Sucks!@
Service: 1
This DQ is awesome
Atmosphere: 5
Food: 5
Service: 5
Blizzards weren't mixed asked for cup of ice was told id be charged. Drive thru dude has personality of a rock
Food: 2
Service: 1
Kinda slow. The kids working were more concerned with their friends than the orders. Other than that it was an average Dairy Queen.
Atmosphere: 2
Food: 3
Service: 3
Friendly quick service. Great spot for desserts
Atmosphere: 5
Food: 5
Service: 5
Three terrible experiences.
Male manager (no teeth) called my pregnant wife a big back for ordering food. I heard him from register he was in kitchen.
Time before that male manager was uncomfortably close to teenage girls in ice cream area. You could see how uncomfortable they were. Not sure what kind of place you’re running, but this guy is WEIRD!
New blond manager needs to lay off the perfume too. Made us get head aches. Also heard her talking about meth when I came in with my son. Not appropriate at all.
Never coming back here.
Such a shame DQ been a life long place I’ve visited. Will go to Morris I guess from now on.
Atmosphere: 1
Food: 1
Service: 1
Friendly service!
Atmosphere: 5
Food: 5
Service: 5
No ketchup served with fries in drive through. Basic fast food service...really so easy to do ☹️
Food: 2
Service: 1
Restaurantji Recommends
Good food and fast friendly service. Restaurant is clean and looks to be well taken care of.
Atmosphere: 5
Food: 5
Service: 5
ordered my food 10 minutes before I got there. then proceeded to wait another 20 minutes for my food. by the time I got it my burger was cold and also made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
This place is regularly not very good. They had the whole building was wrapped all the way to the parking lot I went inside to get a blizzard I got a half full cup with no cheesecake barely any strawberries and a little bit of ice cream for a dollar and a half more than what it cost at my local dairy Queen.
Atmosphere: 1
Food: 1
Service: 1
Customer service is poor and both items in my order were incorrect.
Atmosphere: 1
Food: 1
Service: 1
Is too damn expensive
Atmosphere: 3
Food: 3
Service: 2
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