Dairy Queen Grill & Chill
2535 Columbus St, Ottawa
(815) 324-9485
Recent Reviews
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Good food and fast friendly service. Restaurant is clean and looks to be well taken care of.
Atmosphere: 5
Food: 5
Service: 5
ordered my food 10 minutes before I got there. then proceeded to wait another 20 minutes for my food. by the time I got it my burger was cold and also made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
This place is regularly not very good. They had the whole building was wrapped all the way to the parking lot I went inside to get a blizzard I got a half full cup with no cheesecake barely any strawberries and a little bit of ice cream for a dollar and a half more than what it cost at my local dairy Queen.
Atmosphere: 1
Food: 1
Service: 1
Customer service is poor and both items in my order were incorrect.
Atmosphere: 1
Food: 1
Service: 1
Is too damn expensive
Atmosphere: 3
Food: 3
Service: 2
The workers are very nice. Food is hot and presentable. There's a middle aged man who works there and he goes above and beyond his job duties. Very good place to go.
Atmosphere: 5
Food: 5
Service: 5
Foods good, just wish I would actually get the sauces I ordered.. got 2 chicken strip baskets and a large cheese curd all supposed to have a different sauce and I got absolutely nothing. This is a very regular occurrence.
I ordered 2 pretzel stick were overcooked and very hard. Also ordered triple bacon ranch combo with fries that were missing from order.and lime slushy and a large onion rings that were burnt and inedible.. paid $26.82 this was the worst food I've ever gotten.. then called and got an answering machine and have yet to get a response back.. this is not how a business should be ran.. if you can't give out quality food for the prices you charge this is crazy..I wanted sone compensation and noone returned my call..
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: French Fries, Chicken Strip Baskets
Thear was no cold air and it is hot in hear and not hot food and the 6 pc strips whear not hot and the ranch was hot and not good don’t come hear.
Wife had the peanut butter parfait. Her favorite did not disappoint. Decent strawberry shake. Disappointed that the twist cone was not an option.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food and Blizzards are always great at DQ but what I did not enjoy was trying to use a coupon and then they used my points instead. Didn't even ask. Dude clearly didn't even look at the coupon I tried to get him to scan. Just asked for my phone number which was weird cuz u don't attach coupons to.your number for DQ. Sure I saved an extra $3 but I wanted to keep saving my points 😑
Atmosphere: 4
Food: 5
Service: 1
Don't show up near closing time if you want something hot got chicken strips that were as cold as the ranch and fries were unetable because they expired 15 min before they went out the window and the card reader went down for the 4 cars infront of me so we all had to pay cash
Vegetarian options: I won't go back there.
Blizzard was already melted and 100% would not have survived the flip test. That being said the ice cream still goes hard 🥶
Had a wonderful person working the pick up wundow.. I have trouble understanding the speaker at the menu choice. Malts were delicious.
Awesome ice cream cone but my chili cheese dog was too salty. Very friendly staff, even near closing. I will be coming back whenever I drive by!
Atmosphere: 3
Food: 4
Service: 4
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