Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
1202 Columbus St, Ottawa
(815) 433-9133
About Jimmy John's
Customers' Favorites
Jimmy John's Reviews
Share your opinion about Jimmy John's
I ordered subs tonight (11-11-23.) It was almost 50 minutes and still nothing. I called and was told, "we have a new driver. we think he's lost." I was never told if my subs were going to be delivered. I waited another 15 minutes before calling to cancel my order. I was told again about the new driver. Why would you send out someone not familiar with this area? I'll definitely think twice about ordering from them again. Very disappointed.
I order quite often but today was disappointing! I ordered a pickle quartered. The middle of the pickle was brown and mushy. What bothers me the most is that someone thought it was okay to send a rotten pickle out. First complaint I’ve had, but so preventable.
If you enjoy roast beef.
The Hunter's Club is the sandwich to try.
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Jimmy John's offers a convenient drive-through, ample seating, and clean restrooms. The friendly staff serves great-tasting subs at a reasonable price, making it an affordable option for families. The Ottawa location stands out for its consistently friendly greetings from the staff, both during day and night shifts. Customers often praise the quality and presentation of the subs, with one mentioning a particularly beautifully built Jimmy John’s that could be featured in marketing. The staff go above and beyond to provide extra mayo and ensure orders are correct, even during busy times. Many customers appreciate the welcoming atmosphere and excellent customer service, demonstrating a strong commitment to making each visit positive. Despite occasional mistakes, the restaurant's team demonstrates a willingness to correct errors and provide a satisfying experience, helping to make stressful days a little better.