Jimmy John's

1202 Columbus St, Ottawa
(815) 433-9133

Recent Reviews

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Ralph Andrade

Awesome sandwiches

Atmosphere: 5

Food: 5

Service: 5

Julie Pike

Lunch with a first grader. I'm and out quick to get her back to school on time

Atmosphere: 5

Food: 5

Service: 5

denice korcal

Quality of product has gone down over the years. Ok sandwich but there are better subs out there.

Atmosphere: 2

Food: 3

Service: 5

MayhemRv

We’re sorry for your experience, that’s not how we roll. 😂

Atmosphere: 3

Food: 3

Service: 3

Trish Sheehan

Has gone way down hill. The food isn't worth the price increase. Bread is so doughy you can't even chew it. Just been trying it again and again and same same. If you want high school drama go inside the place you won't be disappointed.

Atmosphere: 1

Food: 1

Service: 3

Somer Moore

I have been traveling a lot lately, the Ottawa JIMMY JOHNS blows all others around the country away! The day and later shifts are always greeting customers in a friendly manner. I have not had a bad run in at the Ottawa store in my many years of living here. Well done Ottawa Jimmy John’s!!!! Wonderful job!

Atmosphere: 5

Food: 5

Service: 5

joe cowan

Waited 30 mins for my sub called them and they said we are about to close and asked if I wanted to cancel never got a refund to my card.

Atmosphere: 2

Food: 5

Service: 1

Scott Gerkitz

Always polite and fast

Atmosphere: 5

Food: 5

Service: 5

Lynn May

Bread was hard as a rock, took 15 minutes in drive though,I was the only customer at the time. Kid just handed me bag and shut window 😆

Atmosphere: 3

Food: 3

Service: 3

John Frederick

Parking , entrance and exits SUCK!!!!

Atmosphere: 5

Food: 4

Service: 5

Mike Castillo

It’s very simple. When we mark “leave at the door” does not mean pound on our door until we answer….. just wow

Atmosphere: 5

Food: 5

Service: 1

rick boniakowski

Fresh nice clean attentive employees.Every time I go there it’s a great experience. Happy people. 👍

Ryan Summers

So as always the staff was very friendly and very helpful as this is my faviote sub place I got here often I went today and got a number 9 and noticed they had a new sandwich that had smoked cheddar on it I asked the lady if I could substitute the provolone for the cheddar the lady said this wasn't possible I didn't wanna argue but two me that is crazy if u have a product such as cheese why can u not simply add it to another sandwich if this is true I think you guys are falling a lil short on taking care of the customer thier should be no reason this isn't something that's possible do better jimmy johns make sure ur customers are taken care of

Atmosphere: 5

Food: 5

Service: 5

Amanda Nelson

I've literally been eating Jimmy johns since they first came to town. Over the past couple of months your sandwiches have seriously downgraded. Why are you guys skimping on the meat? I get the struggle but it's not even worth the money anymore. I thought maybe it was just a fluke but everytime now it's the same, 3 slices of meat that's it?!

Atmosphere: 5

Food: 1

Service: 5

MJ VanDerHeide

Whoever was making the subs last night, 11/11/2024, let me just say…you deserve an award. I had the best Jimmy John of my life last night, and I eat A LOT of Jimmy John’s. It was so beautifully built it could have been photographed for marketing. And THANK YOU for that extra mayo. I always select it but rarely get it. MmmMM! Such satisfaction. It’s the next morning when I’m writing this review and that masterfully made sub is still on my mind. Yesterday was a stressful day, and, as silly as it may seem, that sandwich made it better. Thank you!

Atmosphere: 5

Food: 5

Service: 5

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