McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
127 E Norris Dr, Ottawa
(815) 434-3141
About McDonald's
Customers' Favorites
McDonald's Reviews
Every single time I go to this McDonald’s it’s messed up some how some way. I placed an online order that included FOUR apple pies, I clicked “already here” so they would start my order and went on my way to get it. Got to the drive thru and they have me pull ahead and say quickly as my soda is handed to me “go ahead and pull up to window 3, we just put your pies in fresh and it’s gonna be 12 min.. .. whattt?! But ok, I did. And then 15min went by still waiting.. called...read full review
The management is terrible, there the kinda of people that get a little bit of power and it goes straight to there head, that would explain the management in a nut shell, there okay with bullying and sexual harassment the manager Zack has sexual harassment me and several other women there at work and me and another manager wrote a complaint and nothing was even done about it they told the one manager that wrote the complaint that she was lying which was total bull crap he should...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a kid-friendly restaurant with wheelchair accessibility. The parking lot is accessible for handicapped and wheelchairs, although it could be larger and more spread out. While some customers have experienced issues with customer service and attention to detail, others have praised the fast service and fresh products. The manager on duty has received positive remarks for being nice and making food fresh. However, some customers noted that this location charges more for certain items, like the 1/4lb burger patties. The drive-thru can be challenging, especially when trying to go left, as it forces customers to go right first. Overall, McDonald's has the potential to be a great dining experience, but improvements in staff management and consistency in customer service could enhance it even further.