The New Brite Spot Family Restaurant
801 E Norris Dr, Ottawa
(815) 433-3899
Recent Reviews
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this was a pleasant experience we found by chance. service was friendly. good was good. nothing fancy just good food. did I mention, daily soups and specials
Service was great, food was amazing as usual. They dont slack on bringing the food out. I had my brother and niece with me. Pam was so nice, she made sure we had everything we asked for and even talked to my niece like she was a normal person, not a baby. I want to give a shout out to her for being so kind
Atmosphere: 5
Food: 5
Service: 5
Food, staff, and prices are all outstanding. Love thice place!
Great food, good service, and value.
Atmosphere: 5
Food: 5
Service: 5
Amazing atmosphere very clean and beautifully decorated. Great food with terrific service. What a great place for a family to meet and enjoy a meal together.
Well the place has been rebuilt very clean very nice owners and waitresses food excellent and prices are very fair and quality and quantity are excellent
nothing fancy, comfort food at great prices, friendly service, great senior specials
Some what newly remodeled on the inside.
Food is always good!
Had the mushroom Swiss burger with lettuce and tomato, a huge amount of fries, and a delicious bowl of chicken shell soup 🍲 add leftovers to take home. Would highly recommend this to anyone 🙂
Restaurantji Recommends
Awesome comfort food. I use door dash for the delivery from here. Food is always hot and fresh. And plentiful. Soups are homemade not a can.
1st time here and I will be back.The food and service was great
This is a great little family restaurant. Seating was available right away even though it was packed inside. The kids' plates had good size portions, and both dishes my wife and I got were delicious!
I myself, my partner, and daughter all decided to check out The New Brite Spot. During this endeavor, I encountered multiple problems as well as my partner and daughter. Firstly, I was served Mozz sticks, no worries there. Marinara was meaty but no worries. Then I received my order. I asked for a small order of hash browns. Diced ham, diced onions, and add cheddar cheese. What I got was a large heaping plate that was oily. Undercooked hashbrowns. And all the cheese was unmelted slices on top. I ask my partner and daughter how is yours. Daughter got a skillet that was an undercooked oily mess as well. And my partner asked for a French Dip thing and had no cheese at all. Asked for cheese and then asked for the chef to warm up the cheese and food. They microwaved it. Then, to our dismay, when I questioned it the waitress proceeded to interrogate my partner trying to convince them nothing is wrong with the food. As she described the meat to be gamey, as well as rubbery and the bread hard. I was furious. Plates don't come out hot exuding heat like that. They were completely comfortable with serving us microwaved undercooked slop.
Spent $25 through Door Dash for a ham and cheese omlette and hash browns. Ham was brown and old looking, hash browns weren't even cooked, microwaved maybe? Toast was cold. Called and got some guy who was like no help, not friendly, uninterested in what had happened. Big NO to this place!
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