ARAGVI Restaurant
1280 E Dundee Rd, Palatine
(224) 801-8622
Recent Reviews
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Yesterday, Sunday afternoon, me, my wife, and son sopped here for lunch. It was late afternoon, and the place was not busy at all. There were two small groups in the restaurant dining. We were greeted by a hostess and shown to our table. As we set down, we were given our menus, and I noticed that there was a group of 4 or 5 young people, who had to be waiters, chatting in the back. So, as we are patiently waiting for anyone to come up, my wife had time to go to the bathroom and come back, I had time to take my son to the bathroom and come back. All the while the group of waiters continues to chat, glancing at us for a moment and than looking away. I would stare at them to make sure they see me and they see me see them. That went on for over 15 minutes. At some point I noticed the hostess walk into the room and get on a walkie talkie as she looked at that group of waiters and gestured towards our table. Still, nobody came. I walked up to her and asked if we there at an inconvenient time. She was nice and apologetic and promised that someone was coming. We were pretty hungry, and getting impatient. But she made it pretty obvious that she has already done all she could and told the wait staff to come and take our order. Mind you, no water yet, nothing at all. No contact or greeting yet. I looked back at the place where the waiters were chatting, and saw that they all went even further into the kitchen but they clearly saw us and their own coworker gesturing to any one of them to come and start the process. She apologized again, and promised that some one was coming, but that wasn't happening. So we started getting dressed to leave. Someone did come out of the back, but not for us, rather to come and clean up after a group that had recently left their table after eating. It was pretty obvious that if it takes well over 15 minutes to even acknowledge us, it would take a very long time to get out food, drinks, check, etc. Mind you, this is not an inexpensive place. Its also not that amazing in terms of food. My wife and I both love Georgian food, the place is near our home, so we decided to try it again after a pretty mediocre experience we had here before. Obviously, we wont be coming back again. Georgian culture is famous for its hospitality. And that is the very opposite of how we were treated. And I cant imagine why. Of course places like this are pretty popular and not very unique. On Dundee road alone there are three Georgian restaurants, so we drove to another one of them, where we received exceptional service, delicious food with enough to take home for next day lunch to work. Our check for food before tax and tip was a $100. The same amount or more would have been spent at Aragvi if their wait staff wasn't so dismissive of guests in an almost empty restaurant with ample staff. The moral of this story is that when you have second best shish kebobs in your strip mall, the third best Georgian food on Dundee Road, when you have a $5 coke on your menu, you may want to train your wait staff all that famous Georgian hospitality.
Absolutely ridiculous. They sneak in a 20% service charge without telling you, then push a card machine with 20–35% tip options on top of that. Ended up paying nearly 40% in tips for greasy, tasteless food. Never coming back — total rip-off. Чи
Atmosphere: 1
Food: 1
Service: 3
Delicious food. The veggies and khachapuri were so yummy!!! I’ve been to Tbilisi before and this food transported me back.
Atmosphere: 5
Food: 5
Service: 5
Amazing food! Great options, everything is excellent!
Atmosphere: 5
Food: 5
Service: 5
Can only recommend it! Very friendly staff, tasty food, and a great atmosphere. When we were there, there was Ukrainian music and traditional dancing — so nice! 🥰
Atmosphere: 5
Food: 5
Service: 5
Disaster! Horrible service, and the food was just as bad. The steak potatoes weren’t even fully cooked. A complete waste of time and money.
Atmosphere: 2
Food: 1
Service: 1
The food is good, but I wish the service — especially the hostess — was more professional and less rude. A couple of times she made me regret coming here, but thankfully the great food changed my mind.
Food: 5
Service: 1
Bland food and bland waiter. Pricey. Bring back an Italian restaurant!
I come here just for lunch or for dancing on weekend evenings! I love this place at any time of day! 👍 The food and service are top notch. I especially liked the waiter, Tomaz. Wishing you success and prosperity, guys! I definitely recommend your establishment! 🫶
Atmosphere: 5
Food: 5
Service: 5
Such order, cleanliness, top-quality organization, professional staff, smiles, kindness, spaciousness, excellent food, and a joyful atmosphere are truly a rarity.
Bravo to the management and the owner.
Bravo!
🇬🇪🇮🇱❤️🍷
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tasty food, great service, and real Georgian flavor. Highly recommend!
Alesya was wonderful photographer and thanks for the amazing pictures!!!
Atmosphere: 5
Food: 5
Service: 5
Would recommend to stay away. Super low level of eatery, you can call it stolovka(столовка). Same like back at home in 90s... No quality food, overpriced, no design, NO SERVICE. We come to the restaurant to get SERVICE that's first of all!!! I can cook at home healthier, better and cheaper! And nobody will be serving my food with bad face , like we owe something to him (that's about our server who just disappeared and we were looking for him for 30 min every time you need anything). Yep and at the end there is a check like in Michelin star restaurant...
Great food
Atmosphere: 4
Food: 5
Service: 5
Very nice place, great Georgian food, i liked it. Until all went down, because managers trying to make extra money from you.
Double tips, pay for music, pay for photos.
If owner read this - fire your managers and this place will be one of the best.
Atmosphere: 4
Food: 5
Service: 1
This Friday I was with a group of girls in this restaurant - the feeling was not the best. First of all, we were forced to pay $77 for a concert, which was supposed to start at 10:30 pm according to the announcement, but it started at 00:30. Although the table was booked in advance and we went with the girls to taste the cuisine and dance. However, the concert organizers firmly informed us that we would be asked to leave the hall and our seats if we did not pay $77. Then the concert itself lasted a maximum of 30 minutes and neither the artist nor the show was visible, most people climbed onto the chairs, because nothing was visible. As for the price policy for drinks, this is a separate issue: we were brought 2 bottles of wine for $80, although its price on the menu is $50 (because as it turns out, during concerts the prices for alcohol almost double). The policy of the institution was unpleasantly surprising. Coincidence?! I was in this restaurant for the first time and I felt like I was abandoned. I do not recommend this establishment!
Atmosphere: 1
Food: 2
Service: 1
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