Bread & Butter Cafe
147 N Northwest Hwy, Palatine
(847) 485-7730
Recent Reviews
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Wonderful good brunch food. Small place so fills up quickly
This place is great. The servers are super attentive and nice. The food is amazing, it’s consistently good and the coffee is amazing. Good price for the quality of food and service provided.
Atmosphere: 5
Food: 5
Service: 5
Small diner with great food and fast service.
Atmosphere: 4
Food: 5
Service: 5
I’ve lived in Palatine for almost 10 years and usually go to a chain restaurant for breakfast like First Watch or Brunch Cafe. Today I decided that I wanted to try a local spot that I’ve never been to before and I definitely understand why I stick to the chain restaurants. I ordered the pancake and egg breakfast for my kids to share and it came with a piece of bacon that was completely burnt and almost inedible. I then had to get up and ask the server for a new piece because he never made an attempt to come and check on us after dropping the food off. Then as I was cutting into my chorizo Benedict to take my first bite I noticed a short, straight black hair sitting right on top of the egg. I again had to get up and go bring my plate to the server and let him know that there was a hair in my food. A couple minutes later he came back with a new piece of bacon and the same plate that I had handed to him. They simply took off the hair and tried to give me my plate back and I then explained for a second time that there was a hair in my actual food. Absolutely nothing redeeming that would make me want to come back. My 1 year old didn’t even eat because she didn’t like anything and this girl eats EVERYTHING.
Atmosphere: 1
Food: 1
Service: 2
Nice place
Atmosphere: 5
Food: 5
Service: 5
I ordered a egg and sausage breakfast burrito and a side of biscuits and gravy. The eggs were SO over cooked in the burrito and were heavily under seasoned. The potatos were very basic but fine.
The biscuits were fluffy and delicious and the gravy was alright if a little bland, but the ratio to biscuits and gravy was way off.
Maybe it's because I ordered it via Uber eats? Either way I don't think I'd order from here again.
Food: 3
The food is still ok, not great or special, but given the service and atmosphere, overall not worth future visits.
Atmosphere: 2
Food: 4
Service: 2
Delicious food, huge servings. The servers are very polite and helpful. One of Palatine's jewels for sure!
Atmosphere: 5
Food: 5
Service: 5
They serve tasty and fresh breakfast, with friendly service and cozy atmosphere. Must visit!
Atmosphere: 5
Food: 5
Service: 5
Nice little diner with plenty of options. Server was friendly and flow was decent. Can get crowded as it is a small dining room.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I meet a few friends here every week for breakfast and we are always pleased to be here. Just an absolutely great staff. Excellent food. We are never disappointed. That's why we keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Love this place combo #2 My favorite service 100%
Food was decent but service was HORRIBLE. Wouldn't recommend coming due to the bad service as you can get the same quality food anywhere else.
Atmosphere: 1
Food: 4
Service: 1
I was having a great morning and called in to place an order. 2 mins later I realized I had made a mistake and walked in to get it corrected. The nice young girl said it’s ok and corrected it. They then gave me the wrong order. I came back to let them know and the same young girl corrected it. Everything was not perfect but I was ok with that.
A few mins went by and an old lady named Elsa showed up and told me that she has to throw food out because it’s my fault. I explained the situation and for some reason she kept arguing telling me it’s not nice to throw food out. She explained they had already made all the food but that was incorrect because we still waited 13 mins in the cafe area… when I told her that she said she didn’t see us… it was a very awkward unpleasant situation.
The young girl had already fixed it and even the kitchen area was already working to fix it but Elsa’s big mouth came out just to argue. I understand if she was having a bad day but it was her responsibility to make it right and she only made it worse.
We wasted so much time arguing with her that we decided to get a refund…after a total of almost an hour lost, we came out of that place with nothing to eat and just absolutely upset. I really hope someone contacts us to make it right since we plan to also take this review to social media in a video format.
Ambience was extremely stressful and uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Great bang for your buck
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