Dairy Queen (Treat)

307 E Northwest Hwy, Palatine
(847) 934-0269

Recent Reviews

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Gina K

My parents (Sharon & Wayne) go to DQ more frequently than Id like to admit. All the employees know them by name and my parents know them too! Dulce, Dhruv & Vishal are so personable and friendly to my parents and treat them so kindly! They are truly great workers and my parents look forward to seeing them! Of course the ice cream is my parent’s fav too! Hopefully they stay working there for a long time…good job hiring top notch workers DQ!

Sharda G

How do you make a blizzard wrong especially when someone pays for certain toppings it’s intentional to be stingy with a simple request . I get it the guy don’t like his life , job , people or America but you shouldn’t be somewhere you don’t enjoy with such a simple task but is intentionally putting bad energy in each order you serve . Paying 10 dollars for an ice cream then not serving the toppings payed for is actually considered stealing .. I don’t recommend this place go to another location if you can .

Amy Brandenburg

WORST blizzards we have ever had. They were basically milk shakes. Had to take them home and freeze for over an hour. Mind you it is 66 degrees outside today. Then we finally get to eat them and like the other reviews, tiny little bits of the mix in. Awful waste of money. Will never go to Dairy Queen again. New management has no idea what they are doing. They are giving Dairy Queen a bad name.

Michael Arango

Great service and a friendly manager. 10/10 would recommend

Jason Goike

It's fine but expensive

Mark Casasola

Cozy little spot

Rick Heinz

Eh. Always the same guy barely talks never smiles. When you’re the only customer it’s made right and delicious. “Sanitizer” rags on counters not stored properly in a bucket of sanitizer. Half a used banana on counter below. It’s clear this place is under new ownership.. need to run the place as an ice cream shop. Not a gas station.

Joseph Anforth

It reminds me of my childhood, brings back out of memories and good tasting ice cream. I put it at 5/10 because they're only ice cream which is kind of disappointing. Also, prices for a small cone is almost $6 USD whichs is ridiculously expensive.

Atmosphere: 1

Food: 2

Service: 3

Aelita Syrgakbekova

I am a regular customer. The service is at zero or the guy is always in a bad mood. He doesn't say hello, he doesn't smile at all. The first day I thought he had a hard day, probably tired. After that, I went in the same thing 3-4 times. And yesterday he had a fight with us for taking a long time to place an order. He ruined our mood. We have the right to read and order later. And so the ice cream is super at this place.

Atmosphere: 1

Food: 5

Service: 1

Sarah Lynn

There was one person taking orders behind the counter, and another two behind the counter on their phones having loud conversations on speaker phone. One of them SNEEZED INTO HIS HAND about 5 times and DID NOT WASH THEM. 3 customers stood in line while these guys were on their phones and one woman left without ever being acknowledged. Now, the blizzards… they were only halfway mixed. Bottom half was solid ice cream, barely anything mixed in. We ended up throwing them away. I will not be returning.

Atmosphere: 1

Food: 1

Service: 1

shiva rama Krishna

recently tried the Blizzard at Dairy Queen, and it definitely lived up to the hype. The texture was spot-on, with the perfect balance of creamy ice cream and chunky mix-ins. I opted for the Oreo Blizzard, and the generous amount of crushed Oreos blended seamlessly with the smooth vanilla ice cream. It was cold, refreshing, and indulgent all at once. The size was generous, and I appreciated the consistent quality throughout. It’s clear why the Blizzard is a fan favorite—it's a delicious treat that’s worth every bite and the staff was friendly.

Atmosphere: 5

Food: 5

Service: 5

L Shepherd

Since the new ownership took over the blizzards suck. They don’t add any mix-ins, just crumbs. I’ve gone a couple times now, gotten different flavors, paid a couple dollars extra for them to add more, and never a single chunk, purely crumbs. The tiniest crumbs you might not even know what it was supposed to be in the first place.

Ryan Gritt

Horrible Service - Blizzards were made incorrectly without all ingredients. When asking for assistance was told they couldn’t do anything to help and were very dismissive. Do not go to this location!

Atmosphere: 1

Food: 1

Service: 1

Tricia Nagel

The floor of the Dairy Queen at this location is filthy! The windows are not clean. The ice cream tastes sour. The service is not good. I do not recommend this Dairy Queen location.

Atmosphere: 1

Food: 1

Service: 1

Jason Golbom

On 5/9/24 around 8:40 2 guys behind the counter reeked of body odor so bad it was very hard to even stand up at the register. Very disgusting that they are preparing food smelling that horrible. That’s unsanitary and I won’t be back.

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