It was a HORRIBLE experience at this place. The food was ok. None of the workers wanted to do their job. While another woman was actually taking and making an order, they were arguing on who will take my order which none of them wanted to. Don’t go here and I will for sure not be going again.
Atmosphere: 1
Food: 3
Service: 1
Jada Miller
Forgot the add the donuts won’t answer the phone won’t give refunds
Tony Leparty
Friendly staff, wide choice.
Ohaiyo !!
❌❌WARNING GUYSSSS DONUT GO HERE!!!❌❌Just look at the other reviews with terrible service and food quality listed. THIS ENTIRE SANDWICH WAS ROTTEN. Luckily didn’t swallow any. when i went back for a refund i asked for a manager and was told they only work mornings so that kinda makes sense as to the state of the store. Clearly the manager has given up on this location… please pass it off already! Or the owner! I have literally never received anything to this degree of grotesque. They are not properly storing FOOD ITEMS WHICH IS REALLY THE ONLY JOB THEY DO. NEVER AGAIN THIS PLACE SHOULD BE SHUT DOWN!!!☠️☠️?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese
Antúnez Mini
Super bad service in the afternoon there are two girls who have no idea how to provide customer service the owners of the place feel like you are asking them for free and they charge the amount they want ZEROOO STARS they need people who even want to work not brats who do what what do they want
Em Ridyard
Diving into my local Dunkin' Donuts feels like stepping back in time to 2006, with nostalgia in every sip, albeit tinged with a bit of modern-day frustration. While the place holds a special spot in my heart (shoutout to my friend who used to work there), it seems the art of client service got lost somewhere between then and now. The order dance is always a two-step: one forward for the freshness of their goodies, one back for the mix-up that inevitably follows—thanks to a language barrier as wide as their menu. And let's talk price: it feels like my wallet's on a diet, especially when you stack it up against Tim Hortons. But hey, not all is lost; when they do fumble, it's usually like winning a small lottery of extra donuts or an accidental upgrade. Pro tip: enunciate like you're ordering through a megaphone.
Atmosphere: 3
Food: 4
Service: 3
Manny Mejia
Customer service at this location is one the worst I've ever experienced. Location close early then indicated, and no one answers the drive thru intercom even though the website says it's open. This has happened several times already.
Service: 1
Meilan Go
The lady (cashier) please go back for English class, customer services really bad, with attitude.
Atmosphere: 1
Service: 1
Colin Boland
First they did not scan my coupon from saving points. Then they had every car pull to the front while we watched them all sit inside for about 10-15 minutes how to make a Carmel iced latte… and when we finally got it it was just a regular coffee with cream. My fiancé ordered the mint milkshake and it had the consistency of water. How can you screw up such simple orders for a Dunkin. Everyone looked to be inexperienced and I’m assuming every employee was either goofing around or intoxicated. Avoid this location go to the one by Casey’s instead never had an issue there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
Damn Broyoufr
Idk if it’s me but I ordered a bacon egg and cheese beagle, never mentioned anything about a plain beagle when I got to the window I told em I didn’t want the plain beagle just the bacon egg and cheese beagle, somehow they didn’t understand me after telling em like 4 times “I don’t want to purchase the plain beagle just the bacon egg and cheese” they made me wait 5 minutes and never got a beagle
Amazing staff, really nice people that get your order in on time and fast.
Atmosphere: 5
Food: 4
Service: 5
Leo Pizarro
They have some dumb people they keep trying to give me the wrong coffee. Then made me wait longer .. while there fighting in Spanish.. come on
Atmosphere: 1
Food: 1
Service: 1
Alex Cirillo
Just go somewhere else. Took forever, the staff is barely listening and pretty rude.
Atmosphere: 1
Food: 1
Service: 1
jaclyn w
Stay away from this location. AWFUL! Between the service and goods absolutely terrible. I DO NOT appreciate my coffee thrown at me because YOU got the wrong order. A toasted sandwich should be toasted as stated in description. This place is unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Jeremy K
Not sure what it is, but there should not be that much of anything in the bottom of an iced tea. Unfortunately, this is not the first time I have gotten drinks from this location that have 'something' floating in them.
It was a HORRIBLE experience at this place. The food was ok. None of the workers wanted to do their job. While another woman was actually taking and making an order, they were arguing on who will take my order which none of them wanted to. Don’t go here and I will for sure not be going again.
Atmosphere: 1
Food: 3
Service: 1
Forgot the add the donuts won’t answer the phone won’t give refunds
Friendly staff, wide choice.
❌❌WARNING GUYSSSS DONUT GO HERE!!!❌❌Just look at the other reviews with terrible service and food quality listed. THIS ENTIRE SANDWICH WAS ROTTEN. Luckily didn’t swallow any. when i went back for a refund i asked for a manager and was told they only work mornings so that kinda makes sense as to the state of the store. Clearly the manager has given up on this location… please pass it off already! Or the owner! I have literally never received anything to this degree of grotesque. They are not properly storing FOOD ITEMS WHICH IS REALLY THE ONLY JOB THEY DO. NEVER AGAIN THIS PLACE SHOULD BE SHUT DOWN!!!☠️☠️?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese
Super bad service in the afternoon there are two girls who have no idea how to provide customer service the owners of the place feel like you are asking them for free and they charge the amount they want ZEROOO STARS they need people who even want to work not brats who do what what do they want
Diving into my local Dunkin' Donuts feels like stepping back in time to 2006, with nostalgia in every sip, albeit tinged with a bit of modern-day frustration. While the place holds a special spot in my heart (shoutout to my friend who used to work there), it seems the art of client service got lost somewhere between then and now. The order dance is always a two-step: one forward for the freshness of their goodies, one back for the mix-up that inevitably follows—thanks to a language barrier as wide as their menu. And let's talk price: it feels like my wallet's on a diet, especially when you stack it up against Tim Hortons. But hey, not all is lost; when they do fumble, it's usually like winning a small lottery of extra donuts or an accidental upgrade. Pro tip: enunciate like you're ordering through a megaphone.
Atmosphere: 3
Food: 4
Service: 3
Customer service at this location is one the worst I've ever experienced. Location close early then indicated, and no one answers the drive thru intercom even though the website says it's open. This has happened several times already.
Service: 1
The lady (cashier) please go back for English class, customer services really bad, with attitude.
Atmosphere: 1
Service: 1
First they did not scan my coupon from saving points. Then they had every car pull to the front while we watched them all sit inside for about 10-15 minutes how to make a Carmel iced latte… and when we finally got it it was just a regular coffee with cream. My fiancé ordered the mint milkshake and it had the consistency of water. How can you screw up such simple orders for a Dunkin. Everyone looked to be inexperienced and I’m assuming every employee was either goofing around or intoxicated. Avoid this location go to the one by Casey’s instead never had an issue there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
Idk if it’s me but I ordered a bacon egg and cheese beagle, never mentioned anything about a plain beagle when I got to the window I told em I didn’t want the plain beagle just the bacon egg and cheese beagle, somehow they didn’t understand me after telling em like 4 times “I don’t want to purchase the plain beagle just the bacon egg and cheese” they made me wait 5 minutes and never got a beagle
Food: 3
Service: 1
Restaurantji Recommends
Amazing staff, really nice people that get your order in on time and fast.
Atmosphere: 5
Food: 4
Service: 5
They have some dumb people they keep trying to give me the wrong coffee. Then made me wait longer .. while there fighting in Spanish.. come on
Atmosphere: 1
Food: 1
Service: 1
Just go somewhere else. Took forever, the staff is barely listening and pretty rude.
Atmosphere: 1
Food: 1
Service: 1
Stay away from this location. AWFUL! Between the service and goods absolutely terrible. I DO NOT appreciate my coffee thrown at me because YOU got the wrong order. A toasted sandwich should be toasted as stated in description. This place is unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Not sure what it is, but there should not be that much of anything in the bottom of an iced tea. Unfortunately, this is not the first time I have gotten drinks from this location that have 'something' floating in them.
Atmosphere: 4
Food: 1
Service: 4