I will never go to eat there again... the first and last time the food we ordered was for them to give us tortillas or toast and they just gave us garlic bread and that was a quarter of a half... very expensive and secondly the horchata water tasted egg... And in the second we were 2 adults, a child and. A bb and the waitress automatically charged us a tip as if we were more than 10 people, the tip is put in the account... for those who go to eat there without knowing, look closely at why they charged me almost 20 dollars as a tip... you should to ask their boss to give them a raise so they don't come to that... bad service and I won't go again🤮🤮🤮
Silvia Birueta
My coworker went to get our order and they give us this what kinda business service food like this and then you go to get your money back and the owner won’t even come out for the back to show his face to talk for a refund or do another order the stupid cashier wants to keep talking and talking then say she can’t do nothing for me ok so here’s where you will hear me this is bullshyt worse place ever that the police had to be involved and the owner then wants to tell the girl give her a refund we don’t need police problems no more and they keep deleting my reviews also like next time service the right food and not someone else plate and just throw it in the tray like really that’s nasty and she still didn’t throw the food out she went and took it to the cook and they went and put it in the pot like nasty how can you do that never again
Parking: 1417 n Rand rd palatine 60074
Recommended dishes: Fresh Seafood
A Hur
Food was delicious! Service was great. Haven’t had good mariscos in a while. We’re picky Mexicans but we were happily surprised by the quality of the food and service. 10/10.
We were skeptical to come because of some of the reviews but glad we still decided to come. Maybe coming in the early afternoon explains the great service. Either way it was great.
Atmosphere: 5
Food: 5
Service: 5
Mayra rico
Food was ok , but they charge 3% even if you paid in cash , and depend what server are there's one of lady that she’s from Colombian , she’s so mean and rude !! And they charge 18% for 4 people , this isn’t right
Atmosphere: 4
Food: 4
Service: 2
Olbera Gonzalez
It was the first time we visited this place, and it will certainly be the last. We waited more than half an hour to be served. The food 7/10, the meat of the tacos was so dry that it seemed like it was reheated for the third time. We had terrible service, it is one of the few places that did not deserve a tip, but they will still charge you without prior notice 20% is too much.
Benjamin Rico
Alexa helped me, super nice, the best
piya k
Party of 3 adult and 1 kids, they add tip without telling us. I always tip 20+% if you ask for 18% that better for me.
At least be honest with customers when you charge a tip. Let them know you already put tip in the bill. The way they do, they don't tell you, so if you dont check your receive, you will tip on top of the tip they already changed. So greedy!
Also, the servers are not trained well, so slow and unprofessional. This reflex the owner who cares just to make money, not hospitality.
There are so many seafood restaurants that have better food and better services nearby. Not recommended this restaurant, it's not worth the price you pay. 👎👎👎
Service: 1
Karina Reyes
First time here, the service was excellent, I loved the spaciousness, the food was not so tasty I guess I expected more authenticity it tasted just warmed up.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Steak Tacos
Ramiro Saenz
Real good seafood Mexican food.
Atmosphere: 5
Food: 5
Service: 5
Sunghyun Kim
We have enjoyed this for years but the quality of the food seems to have changed in the last year or so. And they make such obvious mistakes. Very disappointing.
Extent service The stuff very friendly All food delicious ?
Daniel Garcia
Food wasn’t all that for the price. Waitress automatically added a 18% tip into our bill which is stupid.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Caldo 7 Mares
Liz Beth
Horrible service from waitress Kathy. Would bring out plates with no cilantro, onions or sauces. Walked away laughing in the middle of us asking a question acted like she didn’t hear. Just plain out rude On top of that added a 20 tip when her service was horrible.
I will never go to eat there again... the first and last time the food we ordered was for them to give us tortillas or toast and they just gave us garlic bread and that was a quarter of a half... very expensive and secondly the horchata water tasted egg...
And in the second we were 2 adults, a child and. A bb and the waitress automatically charged us a tip as if we were more than 10 people, the tip is put in the account... for those who go to eat there without knowing, look closely at why they charged me almost 20 dollars as a tip... you should to ask their boss to give them a raise so they don't come to that... bad service and I won't go again🤮🤮🤮
My coworker went to get our order and they give us this what kinda business service food like this and then you go to get your money back and the owner won’t even come out for the back to show his face to talk for a refund or do another order the stupid cashier wants to keep talking and talking then say she can’t do nothing for me ok so here’s where you will hear me this is bullshyt worse place ever that the police had to be involved and the owner then wants to tell the girl give her a refund we don’t need police problems no more and they keep deleting my reviews also like next time service the right food and not someone else plate and just throw it in the tray like really that’s nasty and she still didn’t throw the food out she went and took it to the cook and they went and put it in the pot like nasty how can you do that never again
Parking: 1417 n Rand rd palatine 60074
Recommended dishes: Fresh Seafood
Food was delicious! Service was great. Haven’t had good mariscos in a while. We’re picky Mexicans but we were happily surprised by the quality of the food and service. 10/10.
We were skeptical to come because of some of the reviews but glad we still decided to come. Maybe coming in the early afternoon explains the great service. Either way it was great.
Atmosphere: 5
Food: 5
Service: 5
Food was ok , but they charge 3% even if you paid in cash , and depend what server are there's one of lady that she’s from Colombian , she’s so mean and rude !! And they charge 18% for 4 people , this isn’t right
Atmosphere: 4
Food: 4
Service: 2
It was the first time we visited this place, and it will certainly be the last.
We waited more than half an hour to be served. The food 7/10, the meat of the tacos was so dry that it seemed like it was reheated for the third time. We had terrible service, it is one of the few places that did not deserve a tip, but they will still charge you without prior notice 20% is too much.
Alexa helped me, super nice, the best
Party of 3 adult and 1 kids, they add tip without telling us. I always tip 20+% if you ask for 18% that better for me.
At least be honest with customers when you charge a tip. Let them know you already put tip in the bill. The way they do, they don't tell you, so if you dont check your receive, you will tip on top of the tip they already changed. So greedy!
Also, the servers are not trained well, so slow and unprofessional. This reflex the owner who cares just to make money, not hospitality.
There are so many seafood restaurants that have better food and better services nearby.
Not recommended this restaurant, it's not worth the price you pay. 👎👎👎
Service: 1
First time here, the service was excellent, I loved the spaciousness, the food was not so tasty I guess I expected more authenticity it tasted just warmed up.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Steak Tacos
Real good seafood Mexican food.
Atmosphere: 5
Food: 5
Service: 5
We have enjoyed this for years but the quality of the food seems to have changed in the last year or so. And they make such obvious mistakes. Very disappointing.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Mexican Karaoke!!
Great place
Atmosphere: 4
Food: 5
Service: 5
Extent service
The stuff very friendly
All food delicious ?
Food wasn’t all that for the price. Waitress automatically added a 18% tip into our bill which is stupid.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Caldo 7 Mares
Horrible service from waitress Kathy. Would bring out plates with no cilantro, onions or sauces. Walked away laughing in the middle of us asking a question acted like she didn’t hear. Just plain out rude On top of that added a 20 tip when her service was horrible.
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