The "Original" JJ Twigs Pizza & Pub

Best thin crust around.

Food: 5

Service: 5

The Owner referring to a recent situation as a "noise/kid complaint fiasco" tells you everything you need to know about this place... Had the upset patron or any member of the staff said something to our party about the noise level, we would have made adjustments. We weren't aware that our presence and volume (at a dive bar, on a Saturday evening) was problematic. Instead, a foul-mouthed patron made inappropriate comments about our party and our children on her way out. Then a staff member, who I believe is also the Owner, told us she agreed with the patron's comments and continued to complain about our children.
Fortunately, there are plenty of other local restaurants who are well-equipped to handle larger crowds of adults + children, and that's where all of my future business will be going.

Atmosphere: 1

Food: 2

Service: 1

Will never ever spend another dollar here. They clearly don’t need new business

Atmosphere: 1

Food: 1

Service: 1

Response to owner: no, I actually got violently ill eating your food, but thanks for the nonsense response ?

Atmosphere: 1

Food: 1

Service: 1

Warm atmosphere I would describe as Vintage, Chicago, Local, Cozy. Pizza was great. Great family restaurant with nice waitstaff. Clean bathrooms. Only request would be to offer kid friendly beverages like milk and juice.

Atmosphere: 5

Food: 5

Service: 5

We went on a super busy Friday night. Got a table right away before it got super busy. Pizza was delicious. I love how rustic and old the place is. The seats and booths are all wooden which is really cool to the original JJ Twigs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Bread, Cheesy Garlic Bread, JJ Twigs Pizza

Hunter did a great job taking care of us, attentive and good communications. Pizza was delicious as always.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: JJ Twigs Pizza

I recently had lunch at the Original JJ Twigs on NW Hwy in Palatine.

The medium sized Hawaiin Pizza (BBQ sauce, pineapple chunks and ham) was delicious. Service was friendly.

Two parts of my visit I didn't enjoy (which costs them one star each):

1. The pizza took a very long time to make, around 45-ish minutes. When we came into the restaurant on a Friday at noon, we were the only customers there. Unless JJ does something very unique with their pizzas (like not having a chef or waiting 20 minutes before putting it in the oven), it shouldn't take anywhere near that long.

2. TVs everywhere in that place, very distracting. This place doesn't bill itself as a sports bar, so they shouldn't have any TVs.

So, the big question: would I go back and eat in? Go back for carry out only. Eat in...never until they throw out all those freakin' TV sets and figure out a way to make pizzas quicker.

Atmosphere: 1

Food: 4

Service: 5

This was our first time here and wow the food was amazing. Abby was fantastic. She was friendly and outgoing
We will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Been ordering online with them for awhile. Food always arrives hot and is good tasting. Website is easy to use to order and customer service has been responsive. Highly recommend.

Also, once you sign up they send useful coupons.

Food: 5

Service: 5

I brought my family here after my grandson's soccer win ⚽️?! Yea Go Chile ??!!! Lol The service was good and the wings were phenomenal. Our server Natalie was awesome and very attentive. This was our first time dining in, but had ordered from here once before. I have to say I was a little disappointed in the cleanliness of the establishment atmosphere. It was a bit empty, outside of us and another couple. There were crumbs under all the tables at the end of the dining room, and there was a taped up broken window (I'm not sure how long it's been that way). My daughter's Caesar salad had too many croutons and the breaded chicken strips were dry, so she didn't want it. We had to sit there for 15 minutes for them to remove the salad from our bill and they were not happy about it. I was told by the server that she couldn't remove the salad from the meal and that we had to wait until a manager actually came to the restaurant to remove it. The manager, Todd, was actually very pleasant about the situation and took the critism and the floors well. If you want to try the pizza and wings, I would suggest them because they are great. Other than that, I would just order delivery but I will visit the Palatine location again and give it another try.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cajun Fries, Mozzarella Sticks, JJ Twigs Pizza

This has some of the best cracker thin pizza in the northwest suburbs. Fantastic crunch that does not skip the flavor.
Sausage was perfect with a blend of fennel and oregano.
The atmosphere is very quaint. With a feeling of an old road tavern.
Service was quick and very polite. Will go back again.

Atmosphere: 5

Food: 5

Service: 5

Pretty good thin crust pizza

Atmosphere: 4

Food: 4

Service: 4

Great time to stop by. Rush was over and we were seated quickly and served promptly! My burger with jalapeños was fabulous! The fries were amazing! Anti hero finished off the meal! Great service too!

Atmosphere: 5

Food: 5

Service: 5

This is the spot!! Roasted red pepper, and sausage..well done

Atmosphere: 5

Food: 5

Service: 5