McDonald's

1576 N Rand Rd, Palatine
(847) 991-0949

Recent Reviews

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Guadalupe Cruz

I bought 10 burguesas and they only gave me 6

Руслан Ковальчук

every time I come here, they always turn on very loud music and say that they do not control the music - only the administration and that you can turn down the sound only tomorrow.

Atmosphere: 1

Service: 1

p

Worlds slowest McDonald’s - 12 min to get a large fry (and no they weren’t having to fry fresh batch)

Luis Cobos

EVERY TIME I ORDER A CHEASE BURGER WITH NO PICKLES NO ONOINS I GET ONOINS AND PICKLES I’m am very tired of this

Atmosphere: 5

Food: 5

Service: 1

Lex Šedá

Charge me 75 cents for mayo on a burger

They also mess up my order frequently

Atmosphere: 1

Food: 3

Service: 1

TITOBE Ha

Excellent attention and service, something had happened in the kitchen and they said I would deliver it in 4 minutes, they delivered it sooner

Atmosphere: 5

Food: 5

Service: 5

William Barrera

The employee treated us really badly when we got up to go get the food, she threw the food at us and it fell on the floor and she said that it wasn't her fault. In the end another employee took care of us and served us the food again and treated us very good 👍

Atmosphere: 2

Food: 1

Adrian Canady

This is a pretty great McDonalds if we’re talking food and service. They’re always busy so the fries and nuggets are always fresh. Great play area for the kiddos. The only complaint would be that they do not have a drink machine/ketchup/straws/napkins/salt out for use by the customers. You have to ask the people behind the counter for these things. And you might as well be invisible up there. It’s a younger crowd but that’s no real excuse…the one across from BG HS has all of those things easily accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, French Fries

Sam Moratilla

Staff was inconsiderate. Swear at me when I asked how come I was 2nd before the person behind me when I waited for 5mins. Moved my order to get things done
Please get rid of the employees.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Cheeseburger

David Hernandez

Good place, they serve with a good attitude and they speak Spanish

Shreks Swamp

i ordered on the app and someone took my order and they refused to give me a refund or remake my order

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries

Nora Ramos

Was really upset this place had no heat in the play area for the kids it was freezing and when I asked the workers they said they can’t turn it on this was really sad my kids had to freeze in this

Food: 5

Service: 5

Nataliia Mezherytska

The price in this store is simply ridiculous, but the quality is also accordingly. Anyone who needs to buy quickly and cheaply should only come here.The place itself is very clean. very neat. smiling sales assistants! I recommend! Good place. delicious 😋 The place itself is very clean. very neat. smiling sellers! recommend! Nice establishment. delicious 😋

Atmosphere: 5

Food: 5

Service: 5

Err _404

Rude staff, missing items after waiting an eternity, and one of the managers was dissmive after showing the receipt. Food was stale and cold.

Atmosphere: 1

Food: 3

Service: 1

Cristina B (chicagocristy)

They always make you park and wait for your food even when it's something basic. All 8 of the spaces are full and there's a car pulled up all the way to the front as well. It's ridiculous. The guy that brought my food out to the car was very nice and cheery.... though. My interaction with him made be bump this from a 1 star to a 3.... he's older and speaks Spanish wish I would've caught his name bc he deserves recognition.

Atmosphere: 1

Food: 3

Service: 3

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