Subway

745 W Palatine Rd, Palatine
(847) 358-8700

Recent Reviews

Luke

Good food but didn't accept our coupons.

Chris Ashley

Showed up to pick up my order and the 2 girls working that night were messing around outside locking each other out.

Atmosphere: 1

Food: 4

Service: 1

junior c.

This place is great I have been coming here for years now and it never disappoints great customer service and nice worker the food is great the inside was cleans and over great place to eat a sandwich. the new pretzels foot long was great but a little salty but overall it's great.

Alyssa Wilke

Will never return horrible food and customer service! Would give a zero star ?

Atmosphere: 1

Food: 1

Service: 1

Ms B.

I haven't been to Subway in quite a while, and now I remember why the sandwiches are subpar. I got pulled in by the delicious looking sandwiches on the commercial, but in reality it just doesn't match up. The store was clean. I was annoyed that the employee was content to put a broken cookie into the display case like someone actually wants to buy a broken cookie. The veggies looked like they'd seen better days, in fact he brought out a brand new bag of lettuce, & even it looked pitiful. The employee was pleasant, friendly even, and attentive. I ordered a Philly. I loaded the sandwich up, & still it had no taste, I could've been eating anything. One thing a cheesteak is not is bland, but at Subway it's the blandest, even the addition of garlic aioli didn't help. 0 stars for the food. 2 stars for the cleanliness of the store, store accessibility, parking, & the friendliness of the employee.

Garrett O'Reilly

They usually get my order wrong somehow, unless you order in

Atmosphere: 4

Food: 4

Service: 2

Alex

DONT GO HERE. I ordered my sandwich online and was charged on my bank statement and they didn’t give me a refund and they didn’t make my sandwich for me. Also very rude customer service here.

Atmosphere: 1

Food: 3

Service: 1

Firaz Mohiuddin

Staff is very rude.

Atmosphere: 1

Food: 5

Service: 1

Bob Bouse

8/2023 5* First time visit here. The atmosphere is great. Very modern. Outlets and charging stations everywhere to work or just charge a phone while enjoying a delicious Subway sandwich. The staff was friendly and helpful. My friend ordered there, I ordered through the app. Both were handled quickly and correctly. Everything was good here. I will be back for sure!Vegetarian options: Lots of vegan options here!Kid-friendliness: Nice environment. Nothing for the kids to do. But safe and clean.Parking: Parking was good. Small lot, but when we were there, parking was not a problem.Dietary restrictions: Great because you can select just what you want on your food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lay

Oleh Perevertailo

Recently renovated location. So far so good ?

Atmosphere: 5

Food: 5

Service: 5

P G.

If you want to eat at this Subway location, don't bother with the Subway app. I have used the app many times in the last few months and I'm done! I leave a tip every time because I think it's going to help. It never does! They can't get my order right or they don't make my order until I get there.Today, I ordered 3 foot longs for 5pm. I placed my order at 4:20pm. The app showed the order was being started at 4:45 or so. The receipt is time stamped 4:44:34. I arrived at 5:00 and the app said my order was ready! But it was not ready and this has happened to me before. At 5:05 I took a screenshot from the app, that's when they started making my sandwiches. I finally received my sandwiches at 5:10pm. So what's the point of the app?

Anil and Rita Philip

Good value taste with

Atmosphere: 3

Food: 4

Service: 3

Liz B.

I want to rate this location 5 stars - but the last time I was here ( new years eye) I devoured my footlong and left with some monstrous diarrea not long after. If I remember right, the sandwich technician was not wearing any gloves. Tried to go shopping after having a quick bite but couldn't. This subway had me crying at the ulta. Thank god they let me in their bathroom. Anyway, I appreciate this location. You all send BOGO deals to my apartment building much too often. For those tenants that throw them out? How dare they! I dig through the trash for that shit. Although you all gave me some nasty food poisoning, and have possibly violated some food & safety regulations, I'll be back. I love me my meaty subs

rita p

Great coupons, service, not crowded

Daniel Park

Worker was no maskerdNear my home areaInside looks clean and safe.I am sure hearth issue I can not believe no mask.

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