Taco Bell

320 N Northwest Hwy, Palatine
(847) 359-5680

Recent Reviews

Sort by
Ariel Hernandez

Eww why tf would you give me cold fries eww they taste like they been sitting all day gross

Peter Nguyen

I had supreme lux box. It’s cold and not fresh!

Food: 2

Jeff Delhaye

When a customer requests NO SOUR CREAM that is what they expect to get! Thanks for ruining my dinner, morons!

Atmosphere: 1

Food: 2

Service: 1

Peter Dubiel

I went inside to place an order, was standing for like 3-4 minutes and nobody came up to take an order. So I had to go order on the screen. I paid for extra steak and of course when food came in there was no extra steak. I had to eat so fast because temperature inside was like literally 45-50F. Not sure if owner is trying to save money on heating but overall it was a horrible experience.

Atmosphere: 1

Food: 2

Service: 1

JASON SMITH

I placed an order for 9 different items and they missed 3 of the 9 items. When I called in the only lousy answer you get is we can either make it for you if you come back or just next time ask for food. This is the 3rd time they either made the product wrong or forgot to put it in. I don't understand why even make it if you are not going to give it to customer. Somehow every time I call to complain I am talking to assistant general manager. I would be curious to know how many Assitance GM they have. I would skip this store since clearly they don't really care much about customer service 🙄

Atmosphere: 1

Food: 1

Service: 1

Sidra Sid

Hey, this is my first experience of Taco Bell, today around 4:20pm I went to the Taco Bell from drive thru and I asked for the potato taco with some sauce and she asked me which potato taco you want we have 2type so, as I don’t know the exact name of the food I told her just gave me regular potato taco and she gave me the cheesy fiesta potatoes which I don’t want but it’s ok bcz here is my mistake that I don’t know the exact name of the food after that she charged me and I went from there when I came home I saw that’s not the food which I want then I went back to the Taco Bell and told her that I wants the different potato taco she told me to pull up to the window and in very rude way she told me to exchange the bags and gave me the another taco which I want but she didn’t put the sauces which I asked for and I was worried to ask her about the prices but she just closed the window in a anger face
I felt so bad that they are not polite with customer that to it’s my first experience I went there and I don’t know the exact name of the food besides of explaining me she just showed me a anger face with a rude behavior
Note: Maria J please be polite with customers and give them a good service.

John

Pretty sure the guy at the drive thru window was stoned. I could barely understand him because he was mumbling. And he messed up my order, which was painfully simple. I ordered two Burrito Supremes with no onions. When I got home, I had one Burrito Supreme--*with* onions. How hard is that to get right? Seriously.

I get that it's a crummy job. I've had one. We've all had one. But no one's making you work there. If you can't or won't meet a minimum level of competence, quit. I'm not paying for you to hate your job and not give a shit so that I can get home and find out that I'm not eating what I ordered and paid for.

One more thing: the dope gets smoked *after* you finish you shift.

Food: 2

Service: 1

Laura meehan

This TB is top tier
The guys are so friendly at night
My food is always good & they make a good stuffed taco...like I feel like I'm getting my money's worth.
I often have late night munchies
This is my.go to spot :)

Atmosphere: 5

Food: 5

Service: 5

A S

Great service and food. The 60s, 70s, 80s and 90s special items are to die for.

Atmosphere: 5

Food: 5

Service: 5

Cory C

Don't go here prices are significantly higher than any other Taco Bell around

Atmosphere: 1

Food: 1

Service: 1

Jesus Martinez

Great food serving in this taco bell.

Atmosphere: 5

Food: 5

Service: 5

JESSICA MONEY

Close an hour before they actually are supposed to close. Guess the wanted to leave early..

craig stinson

Always a good run to the border

Atmosphere: 5

Food: 5

Service: 5

Sean Miller

Just watched them deal with a difficult customer and they were very nice. Great location!

Atmosphere: 5

Food: 5

Service: 5

Parita Pipalia

We always have some issues with food here, have to ensure we got correct order. This time I opened my burrito and there were fruit flies coming out of my burrito. We had to discard all food. Ridiculous! Not going back

Loading...