Wingstop
1191 E Dundee Rd, Palatine
(847) 963-9464
Recent Reviews
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good wings, but employees too stupid to include the (bought & paid for) ranch dressing dip. The $1.39 dip you saved is going to cost you a few $50 orders.
Food: 4
Service: 1
Gave me food poisoning unsanitary
after two hours of waiting for my food to be delivered, I went to pick it up myself, thay do not refund me delivery fee and tip for a driver, after 2 hours they give me cold food order for $70 go streight to trash. no more
Atmosphere: 1
Food: 1
Service: 1
Love it
Food the fries were the worst! Soggy and burnt! Who serves not so crispy fries! Anyways the boneless wings were good except when we ordered 20 we expect 20 good pieces - not 19 and 1 dinky clump of crispy flour. Korean bbq is a favor flavor here. Mango habanero is good too. Garlic parm eh it’s a dry rub but feels like eating nuggets with seasonings.
I wouldn’t get their fries ever again.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Wings
The food is very delicious but the service is very bad I do not recommend eating at this location
Atmosphere: 1
Food: 5
Service: 1
stop putting two orders of fries on top of each other!! You have to know that completely ruins one of the order of fries.
Atmosphere: 1
Food: 5
Service: 1
Nice & friendly staff. Rajat helped me out. The lemon pepper wings were gas. Would highly recommend!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Traditional Wings Lemon Pepper
came here a few times. every time i’ve come here, it’s been terrible. all of the workers are incompetent and rude. workers were touching the food without washing their hands. hostile atmosphere. as soon as we walked in, they stared at us and didn’t say anything. fries are overcooked. would sit in the back on their phones not working on orders. no garbage cans. smells like goodwill. bugs around the whole place.
Atmosphere: 1
Food: 1
Service: 1
They took long time to get the order ready for apparently no reason. It’s better to order online. In person service is just horrible.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
They took long time to get the order ready for apparently no reason. It’s better to order online. In person service is just horrible.
Atmosphere: 4
Food: 5
Service: 2
The food is good, it just needs a little cleaning and improving the service.
Atmosphere: 2
Food: 3
Service: 2
The staff yesterday evening was friendly which was my first impression. The wings and fries were just done right. I prefer them to be extra crispy and as requested they did not disappoint. Keep up the great work!!!
Update: Jan 2024
There's a newer location in Prospect Heights by the Target on Rand and right next to the Everclean Carwash. Anyway, I initially gave the Palatine location 5 stars 6 years ago. Since then it's been downhill. Extra crispy means extra crispy. It's almost like they think we won't know the difference. Also, perhaps allow the wings to drip the oil before putting them in the boxes because they are way too greasy when you don't. I'm changing my review to 3 stars for this location because they are inconsistent.
Atmosphere: 1
Food: 3
Service: 3
Garlic Parmesan wings. They are hit or miss though. Sometimes dry, and the fries are inconsistent. Sometimes great, other times no/next to know seasoning and soggy .When they are on things can be delicious.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Seasoned Fries, Wings
The staff yesterday evening was friendly which was my first impression. The wings and fries were just done right. I prefer them to be extra crispy and as requested they did not disappoint. Keep up the great work!!!Update: Jan 2024There's a newer location in Prospect Heights by the Target on Rand and right next to the Everclean Carwash. Anyway, I initially gave the Palatine location 5 stars 6 years ago. Since then it's been downhill. Extra crispy means extra crispy. It's almost like they think we won't know the difference. Also, perhaps allow the wings to drip the oil before putting them in the boxes because they are way too greasy when you don't. I'm changing my review to 3 stars for this location because they are inconsistent.
Atmosphere: 1
Food: 3
Service: 3
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