Dunkin'
13029 South La Grange Road, Palos Park
(708) 382-5453
Recent Reviews
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Very friendly here
Atmosphere: 5
Food: 5
Service: 5
Me and my friend walked in expecting to spend maybe 10-12 dollars walked out spending almost 20. Why- because the lady who was checking us out got our order wrong. she doubled up on one of our drinks i politely asked how it was 18 dollars and she looked up and pushed the receipt up on the counter with much attitude. she acted like she had much better to do and didn’t want to deal with us. turns out she doubled up our drinks which i only asked for one. They gave us our THREE drinks and we said to another women that we only wanted 2 drinks she looked over at the person who checked us out and she read off our order and we said we don’t feel like fighting with this right now. We said it’s okay and the lady next to us waiting for her drink even said it’s not okay. overall very disappointed with their ability to not own up to mistakes.
Atmosphere: 2
Food: 4
Service: 1
Ignorant beyond recognition. I walked in for a cup of coffee, donut and wanted a cup of water probably from the tap. It was after 5 so I wasn't expecting fresh donuts but I also wasn't expecting flies inside the donut case....more to my dismay he charged me $1.99 for a cup of water. I proceeded to ask him to stop making the coffee and put the donut back. Absolutely abhorrent service. For all of you who have had the same service here, probably havent returned the ones who have go back because its a national brand. The owner doesnt read these reviews hence why the employees have no customer service training. Its really sad.
Atmosphere: 1
Food: 1
Service: 1
So I have never ordered from here, but I go here quite often. I have stomach issues and since this dunkin is around the middle point to where I work I tend to stop here to use the restroom probably around once a week. I really appreciate the employees not telling me to go away since I dont typically buy much from here. I am an avid dunkin enjoyer, I really like jelly donuts, pink frosted with sprinkles, and double chocolate donuts. I also really like a the strawberry refresher. Thank you for being nice to me and letting me use your restroom.
Atmosphere: 5
Food: 5
Service: 5
The bagel was hard as a rock and was inedible, waste of money and too far to go back to replace.
Atmosphere: 4
Food: 1
Service: 2
Walked in and was ignored. We didn’t even get greeted which is whatever. The two girls just looked at us, turned, and continued to do the drive-through orders. They both passed us at least three times each without acknowledging us waiting at the cash. At one point the girl started sweeping in front of us as if we weren’t there. It was two of them so we tried to be patient but a “be with you in a moment” or a simple ass nod would’ve been nice. Eventually walked out. Don’t work in food service if you can’t even greet customers.
It doesn’t matter how early I send in my mobile order, it is never ready. The amount of times I’ve had to wait 10 mins for my donut after my coffee has already been made. Incompetent staff and ownership. Pathetic.
Nice people , good stuff, enjoyed
It’s 5:12 AM.
I am here but location is not open . I am getting late for my work.please update your business hour.
Atmosphere: 1
Food: 1
Service: 1
This place act as if they’re high and mighty they’re all cocky and rude! Came in last week ordered a big order. They forgot to put turkey sausage on one of the orders called right away told him hey you’re missing the turkey sausage on one of the orders. We’ll get it next time we come oh yeah, no problem. Just mention it next time you come up next time tell him exactly what happened. Worker says give me your name & number and I will have them contact you! WTH?? Worst location! Dunkin really needs to re-evaluate these types of franchises! Stay away from this location if you don’t want to ruin your morning!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took 15 minutes in the drive thru with only a few cars ahead , lady taking orders was rude . They put my donut next to my hot food and it literally melted . Threw it in the trash . Waste of money
Atmosphere: 1
Food: 1
Service: 1
Extremely rude. Asked before placing an order that I wanted the munchkin basket and she lied about what was inside and when I asked her to refund me because there was no variety as shown in the picture, she told me that she didn’t know how and said I would have to come back when a manager is present even though I live 45 minutes away. would never go here again. worst service I’ve ever seen from Dunkin. Ami seems incompetent. Reporting to corporate
Atmosphere: 1
Food: 1
Service: 1
Don’t bother to come here. Their doughnuts always look old and smashed. Their coffee task like water( I order cold brew or nitro ). Drive to the dunkin close to it it’s worth the drive.
Background banter at the drive through was annoying....both over the speaker and at the window....laughing and carrying on made it difficult to understand
Atmosphere: 3
Food: 5
Service: 3
Been coming here everyday 2 months and it has gotten worse and worse. 10 minutes for a regular hot coffee and iced latte. The short cashier is too busy talking and playing with her hair. Can you say "Cross contamination??
Atmosphere: 1
Service: 1
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