I was visiting from out of town, and this was one of the dirtiest Chipotle locations I’ve encountered. Most of the tables and dining areas were left unclean. While I understand for some employees this may be their first job, the level of training appears inadequate. Portion sizes between our two bowls and one burrito were noticeably inconsistent. Even though there was no line, the employee rushed through our order, which made the experience feel careless. Overall, I regret choosing to stop at this location.
Atmosphere: 1
Food: 2
Service: 1
Adrian
Ordered thru the app for pickup, not only I received half portions but also not fresh tasting. There is not even an option on the app to get the refund.
Food: 1
Wikiiitoria
Always order online from this location as it is close to my job. Today 2 items were missing from my order....never received the items I paid for. Very dissappinting
Atmosphere: 3
Food: 5
Service: 3
Jaylin Awdisho
They threw out half of my burrito after failing to wrap it three times.
Atmosphere: 1
Food: 1
Service: 1
iliana Gangi
They had dirty tables , no ice in soda machine … nobody takes care of Restaurant Bad management . . Also service was ok . So crazy how expensive has become .
Atmosphere: 1
Food: 2
Service: 1
Angie Low
Great service. On the day we were there everyone was pleasant and it was clean.
Food: 5
Service: 5
Lori Bargi
Second time I came to this store at opening. Pick up orders took precedence over walk-ins. Waited so long,I had to walk out.
Service: 1
Kathryne Johnson
The food is disgusting. I know many people who have gotten food poisoning from this food. The chicken consists of fatty meat and i bit into my quesadilla and chomped down a bone!! The tables are disgusting and always dirty. If you want to feel sick and throw up, eat here!!!
Atmosphere: 1
Food: 1
Service: 1
Raymond Liu
had a great experience! great portion sizes and the cashier was super nice.
Octo L
Whoever manages this location should find another job. I love chipotle. This location has to be the worst just outside chicago. There’s no reason it should take 15-20 minutes to get an order in when you have multiple Employees in the back. Food portions are also terrible. I’ll make the extra drive to the Harlem location.
update: truly remarkably terrible service. always late on their orders, our order was sitting on the counter while the employees were just going about other work after assuring me they were working on it without another customer in the store. I am never going back to this location and I advise you do the same. The incompetence is unwavering, staggering and unacceptable.
Apathetic and inattentive employees
Atmosphere: 1
Food: 1
Service: 1
Don Key
Employees I encountered were childish and lacked respect for myself and other guests in store. Witnessed employees refusing to give a kid a water cup unless he made a purchase and that purchase had stipulations to it. Can’t support this place
Service: 1
Matt ODonohue
They do not give enough meat. Not even a full scoop. No, I am not fat. I’m actually a ripped healthy 27 year old. It’s theft to charge full price while not even giving a full scoop.
Atmosphere: 1
Food: 5
Service: 1
Piotr Holowicki
Working crew is terrible, no smile on their faces and the girl making my burrito was so rude. When I told here that I’m ready to rate this restaurant for 1 star, her answer was “ that’s fine” !! So messy place
Atmosphere: 1
Food: 2
Service: 1
Kamil barnas
Decent food but it’s getting more expensive and portions are getting smaller! Smallest portion of guac I’ve ever gotten
I was visiting from out of town, and this was one of the dirtiest Chipotle locations I’ve encountered. Most of the tables and dining areas were left unclean. While I understand for some employees this may be their first job, the level of training appears inadequate. Portion sizes between our two bowls and one burrito were noticeably inconsistent. Even though there was no line, the employee rushed through our order, which made the experience feel careless. Overall, I regret choosing to stop at this location.
Atmosphere: 1
Food: 2
Service: 1
Ordered thru the app for pickup, not only I received half portions but also not fresh tasting. There is not even an option on the app to get the refund.
Food: 1
Always order online from this location as it is close to my job. Today 2 items were missing from my order....never received the items I paid for. Very dissappinting
Atmosphere: 3
Food: 5
Service: 3
They threw out half of my burrito after failing to wrap it three times.
Atmosphere: 1
Food: 1
Service: 1
They had dirty tables , no ice in soda machine … nobody takes care of Restaurant Bad management . . Also service was ok
. So crazy how expensive has become .
Atmosphere: 1
Food: 2
Service: 1
Great service. On the day we were there everyone was pleasant and it was clean.
Food: 5
Service: 5
Second time I came to this store at opening. Pick up orders took precedence over walk-ins. Waited so long,I had to walk out.
Service: 1
The food is disgusting. I know many people who have gotten food poisoning from this food. The chicken consists of fatty meat and i bit into my quesadilla and chomped down a bone!! The tables are disgusting and always dirty. If you want to feel sick and throw up, eat here!!!
Atmosphere: 1
Food: 1
Service: 1
had a great experience! great portion sizes and the cashier was super nice.
Whoever manages this location should find another job. I love chipotle. This location has to be the worst just outside chicago. There’s no reason it should take 15-20 minutes to get an order in when you have multiple
Employees in the back. Food portions are also terrible. I’ll make the extra drive to the Harlem location.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
update: truly remarkably terrible service. always late on their orders, our order was sitting on the counter while the employees were just going about other work after assuring me they were working on it without another customer in the store. I am never going back to this location and I advise you do the same. The incompetence is unwavering, staggering and unacceptable.
Apathetic and inattentive employees
Atmosphere: 1
Food: 1
Service: 1
Employees I encountered were childish and lacked respect for myself and other guests in store. Witnessed employees refusing to give a kid a water cup unless he made a purchase and that purchase had stipulations to it. Can’t support this place
Service: 1
They do not give enough meat. Not even a full scoop. No, I am not fat. I’m actually a ripped healthy 27 year old. It’s theft to charge full price while not even giving a full scoop.
Atmosphere: 1
Food: 5
Service: 1
Working crew is terrible, no smile on their faces and the girl making my burrito was so rude. When I told here that I’m ready to rate this restaurant for 1 star, her answer was “ that’s fine” !!
So messy place
Atmosphere: 1
Food: 2
Service: 1
Decent food but it’s getting more expensive and portions are getting smaller! Smallest portion of guac I’ve ever gotten
Atmosphere: 3
Food: 4
Service: 3
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