McDonald's
1032 N Northwest Hwy, Park Ridge
(847) 823-0700
Recent Reviews
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The food is McDonald's and the service is quick. It seems that this McDonald's doesn't do the app deals.
Atmosphere: 4
Food: 5
Service: 5
Great experience at this location. Quick, the food is made fresh, and the service is good and the workers are nice
Atmosphere: 5
Food: 5
Service: 5
My Hot n' Spicy mcChickens came with no lettuce and tasted as if it was days old
Atmosphere: 1
Food: 1
Service: 1
I had one of the worst customer service experiences ever at this McDonald’s. I was charged twice for my meal because the staff member didn’t know what he was doing. He told me the payment didn’t go through, so I paid again — only to later find out both transactions were successful and they took my money twice.
When I came back to resolve the issue, instead of helping me, the manager was extremely rude, unprofessional, and completely dismissive. He didn’t apologize, didn’t take any responsibility, and even blamed me and my bank. That is completely unacceptable behavior, especially from a manager. It’s clear that this location lacks proper training in both customer service and basic transaction handling.
If you value your time, your money, and being treated with basic respect, avoid this place. I’m filing a complaint with corporate as well. This is not how customers should be treated — ever
They are quick , good customer service. I go to 3 in this neighborhood and this is the better of them for sure
Service: 5
Chicken sandwich was terrible. I ate 3 bites and tossed it.
Atmosphere: 2
Food: 1
Service: 3
Very clean! And the staff is very nice and helpful. We got caught in the rain with our dog and baby while on a walk. My husband had to walk back to our house in the rain to get the car, and one of the employees generously offered for us to use their umbrella! So nice!
Atmosphere: 5
Service: 5
Similar to another recent review, my drive thru experience at this location was awful. This was on 7/3 around 4:30pm. First of all, their drive thru set up is not the greatest where they have two lanes coming from different directions of the building and merging into one lane. There were lines at both lanes and I noticed the person in front of me stopped for a long time as well. When I finally got to the speaker, there was no response. I waited a minute and then kept saying Hello while a couple cars passed through the other lane. I WAITED 5 MINUTES WITH ABSOLUTELY NO RESPONSE, not even a quick Give Me A Minute or anything like that. It was RIDICULOUS and I did not have time to wait any longer in case this continued. I ended up leaving altogether and going to another mcdonalds down the road.
VERY POOR SERVICE AT THIS LOCATION.
PUT A GIRL ON
they don't know what it means when you ask what time are they open until, and they couldn't put a girl on
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
AVOID!!! The worst location, food is cold and gummy, no taste, probably reheated few times. STAY AWAY!!!
Food: 1
Service: 1
Good service but food was pretty different from the pictures and it's a McDonald's, you can't expect much for the atmosphere.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Fish Sandwich
This has got to be the absolute shittiest McDonald's in the state. They never have anything you'd like. Never have apple pies, and tonight we waited ten minutes after ordering and paying for 3 chicken sandwiches. Did you guys have to catch the chicken first?? Seriously. Get it together.
Atmosphere: 1
Food: 1
Service: 1
Super Slow. Never again.
Atmosphere: 1
Food: 1
Service: 1
Good place for food
Atmosphere: 5
Food: 5
Service: 5
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