Tried to get a an egg and cheese flatbread. They ran out of eggs halfway through making my sandwich the manager proceeded to charge me full price and seemed to pretend like everything was okay. Very passive aggressive move like she got one over on me or something. Place looked like a dump tables were dirty everywhere. I simply won’t eat there again. Ever.
Atmosphere: 1
Food: 3
Service: 1
Linda Villasenor (Wolfgirl)
For the price they asking for a footlong it to much for little meat they but on it.it like 2 or 3 teaspoons of meat ever Subway I have went to
Food: 1
Service: 4
Allyson Kamrat
My wife and I stopped here on Sunday night after getting off a flight. I've never thought Subway was anything special, it's fine, but we had a really great experience. We ordered online. The two girls working were very nice and communicative when we walked in, asking if we were picking up and letting us know they were almost done. They forgot my pizza in the bag but made the extra effort to make sure they caught us before we left. Food was good. Honestly, just a really good experience overall.
Atmosphere: 4
Food: 5
Service: 5
Jeff Simpson
The store was very clean! Staff very friendly and nice!
Atmosphere: 5
Food: 5
Service: 5
Billie Maquet
They won't take coupons
Atmosphere: 1
Food: 1
Service: 1
Terri Rice
Just went there on 04/07/25 they was sitting and eating on got up and dipped us off through the window. I went in and asked for a manger and the corporate numbers over 20 times got called bro and honey and then they called their mother not the manger. Mother came and confronted me in the parking lot. This place sucks
jancsi rottach
It was toasty in there.
Atmosphere: 5
Food: 5
Service: 5
Jack Offen
Service was very shitty went to get a sandwich they made it wrong then as they are remaking it the kid working was eating the wrong one in the back seen rats and roaches crawling in the kitchen lettuce was bad and cheese tasted old. Will never ever go back.
Atmosphere: 1
Food: 1
Service: 1
Rikki Dozard
Great customer service friendly staff great food 🙌🏼
Atmosphere: 5
Food: 5
Service: 5
Shylo Rich
WORST SUBWAY EVER!!!! Horrible management! Sabrina does NOT know how to manage a resturant. When you spend $15 for a sandwich you should get what you order. Ordered online 4 foot longs. 2 of them were Sweet Onion Teriyaki and 2 Turkey. They tell us when we arrive they only have enough for 1 Sweet Onion so husband walks outside to the truck to find out what else my son wants. Go back in and they "found" more so they could fulfill the order. He gets home to find out they LIED and didn't have enough for another they just shoved another very poorly made foot long turkey with nothing on it but a drop of Mayo half torn up pepperjack and half American that's it. We try calling to inform them of the mistake but no one will answer the phone for over 40min! Even had someone answer and hang up on us 2x. When I finally spoke with Sabrina 45min later she said she will not fix the sandwich unless we drive it all the way back to them from Marquette Heights at 8:45pm to show them they were wrong. She was extremely rude and then even hung up on me. Clearly I didn't mind dropping $45 to buy 4 shitty sandwiches. I sure in the hell wasn't looking for a free sandwich it's the fact they screwed up and wasted my money and then refused to correct their mistake. DO NOT WASTE YOUR TIME OR MONEY HERE!!!
We recently had sandwiches delivered from this Subway location. Upon receiving our order, we noticed that one of the sandwiches was missing lettuce. I called the store to request a refund, as I preferred not to return to the store. However, the staff insisted that I needed to bring the sandwich back to receive a replacement, despite my repeated requests for a refund instead.
Throughout the call, the associate refused to let me speak with the manager multiple times. It took five requests before I was finally able to speak with the manager, Lexie. Unfortunately, the manager was very rude, aggressive, and unhelpful in resolving the issue. Overall, the experience was highly disappointing due to the lack of customer service and unwillingness to provide a reasonable solution.
Atmosphere: 1
Food: 1
Service: 1
Butch Dewitt
The young man was very helpful and courteous.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Subway Club
Cheryl Reed
I ordered 2 footlong subs, one on wheat and one on Italian. Neither loaf of bread was fresh. Both were hard.
Atmosphere: 2
Food: 1
Service: 2
Trish Geffre
The food was great, the young male seemed like it was a bother for me to be there , the you lady was very pleasant.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Pizza Sub
yoghurt myFeelings
I see on here there are some awful rating for this store but I went there yesterday literally 10 min before they closed and my order is a little extra and the service AND food was good.
Tried to get a an egg and cheese flatbread. They ran out of eggs halfway through making my sandwich the manager proceeded to charge me full price and seemed to pretend like everything was okay. Very passive aggressive move like she got one over on me or something. Place looked like a dump tables were dirty everywhere. I simply won’t eat there again. Ever.
Atmosphere: 1
Food: 3
Service: 1
For the price they asking for a footlong it to much for little meat they but on it.it like 2 or 3 teaspoons of meat ever Subway I have went to
Food: 1
Service: 4
My wife and I stopped here on Sunday night after getting off a flight. I've never thought Subway was anything special, it's fine, but we had a really great experience. We ordered online. The two girls working were very nice and communicative when we walked in, asking if we were picking up and letting us know they were almost done. They forgot my pizza in the bag but made the extra effort to make sure they caught us before we left. Food was good. Honestly, just a really good experience overall.
Atmosphere: 4
Food: 5
Service: 5
The store was very clean! Staff very friendly and nice!
Atmosphere: 5
Food: 5
Service: 5
They won't take coupons
Atmosphere: 1
Food: 1
Service: 1
Just went there on 04/07/25 they was sitting and eating on got up and dipped us off through the window. I went in and asked for a manger and the corporate numbers over 20 times got called bro and honey and then they called their mother not the manger. Mother came and confronted me in the parking lot. This place sucks
It was toasty in there.
Atmosphere: 5
Food: 5
Service: 5
Service was very shitty went to get a sandwich they made it wrong then as they are remaking it the kid working was eating the wrong one in the back seen rats and roaches crawling in the kitchen lettuce was bad and cheese tasted old. Will never ever go back.
Atmosphere: 1
Food: 1
Service: 1
Great customer service friendly staff great food 🙌🏼
Atmosphere: 5
Food: 5
Service: 5
WORST SUBWAY EVER!!!! Horrible management! Sabrina does NOT know how to manage a resturant. When you spend $15 for a sandwich you should get what you order. Ordered online 4 foot longs. 2 of them were Sweet Onion Teriyaki and 2 Turkey. They tell us when we arrive they only have enough for 1 Sweet Onion so husband walks outside to the truck to find out what else my son wants. Go back in and they "found" more so they could fulfill the order. He gets home to find out they LIED and didn't have enough for another they just shoved another very poorly made foot long turkey with nothing on it but a drop of Mayo half torn up pepperjack and half American that's it. We try calling to inform them of the mistake but no one will answer the phone for over 40min! Even had someone answer and hang up on us 2x. When I finally spoke with Sabrina 45min later she said she will not fix the sandwich unless we drive it all the way back to them from Marquette Heights at 8:45pm to show them they were wrong. She was extremely rude and then even hung up on me. Clearly I didn't mind dropping $45 to buy 4 shitty sandwiches. I sure in the hell wasn't looking for a free sandwich it's the fact they screwed up and wasted my money and then refused to correct their mistake. DO NOT WASTE YOUR TIME OR MONEY HERE!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We recently had sandwiches delivered from this Subway location. Upon receiving our order, we noticed that one of the sandwiches was missing lettuce. I called the store to request a refund, as I preferred not to return to the store. However, the staff insisted that I needed to bring the sandwich back to receive a replacement, despite my repeated requests for a refund instead.
Throughout the call, the associate refused to let me speak with the manager multiple times. It took five requests before I was finally able to speak with the manager, Lexie. Unfortunately, the manager was very rude, aggressive, and unhelpful in resolving the issue. Overall, the experience was highly disappointing due to the lack of customer service and unwillingness to provide a reasonable solution.
Atmosphere: 1
Food: 1
Service: 1
The young man was very helpful and courteous.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Subway Club
I ordered 2 footlong subs, one on wheat and one on Italian. Neither loaf of bread was fresh. Both were hard.
Atmosphere: 2
Food: 1
Service: 2
The food was great, the young male seemed like it was a bother for me to be there , the you lady was very pleasant.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Pizza Sub
I see on here there are some awful rating for this store but I went there yesterday literally 10 min before they closed and my order is a little extra and the service AND food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, B L T
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