I couldn't wait to share my thoughts about my experiences. Been coming here regular for the past month... mostly because of the OUTSTANDING service I receive from waitress Rocky. She's the best and look forward to many future visits... Thank you Rocky!!
Atmosphere: 5
Service: 5
Johnathon Jones
The staff stands outside the front door smoking more than they're inside working.
Christopher Wade
Everything runs seamlessly, even during busy times.
Atmosphere: 5
David Dotson
The smash burgers was great.One of the best the servers and management team were friendly polite and did a great job
Atmosphere: 5
Food: 5
Service: 5
Honcho TwoTymez (Honcho)
Good and fast service
Atmosphere: 3
Food: 5
Service: 5
Robb McCoy
It was the hotel restaurant, so we went twice. Once for dinner and once for breakfast. The breakfast was terrible - 1 star. We got there in the middle of it, and the buffet was picked over. The eggs were cold and dry. The coffee was terrible. The only thing that was any good was fresh fruit. $15 per person for that made me wish we had stayed at the Embassy Suites, where they have a good breakfast bar that is included in the room.
The night before we had dinner. The only reason for the second star is that my daughter loved her ribs special, and it was a good value. They got my order wrong. I ordered nachos and they brought me tacos. They were bland and watery. They reduced the price of the meal because of the mistake. But then they brought me a beer I didn't order - and then charged me for it.
Atmosphere: 4
Food: 2
Service: 1
Dathan A. Griffin
Great food and great service. It was a nice place to stop by and check out while exploring Peoria. The ribs were super tender and the fries were hot and crispy. 😋 Definitely enjoyed the martinis and Moscow Mule. 🌟
Jeff McMillan
poor service and bad food
dane bouas
Terrible service! We had to cancel our entire dinner bc of the insane lack of service. Waited 45min for our motz sticks and never got them bc we had a show to get to. Show was at 7 we were seated around 5pm (should have been plenty of time)
Justin Cote
What a train wreck. This was such a bad experience. I would never come back here. We had reservations to eat here. When we arrived there were at least 15 people cramped inside the lobby area waiting to be helped. The host?, wasn’t explaining to anyone what was happening and not providing clear answers. He would sit a party, then just walk away, it was one of the strangest restaurant experiences I have ever seen. Everyone up front was equally confused and trying to figure out what was happening. I heard him tell some walk in customers that they could be seated but might not be able to eat? We should have left when the madness up front was throwing red flags in our face. We got seated eventually and then we waited and waited and waited. At least ten to fifteen minutes later the host came over and asked if we had been helped. We hadn’t so he got our drink order, unfortunately he didn’t know basic questions about what they even served at the restaurant. We then waited at least 20 minutes for our drinks to arrive. So at this point it’s been 30 minutes since we arrived to eat and we just received our drinks. He stopped by some time later and took our food order. It took another hour to get our food. We finished our drinks before the food came and ordered more drinks while we were eating. The drinks never came. We received our bill then ten minutes or so later the drink showed up while we were waiting for someone to take our payment. We had to find someone to pay so we could leave the restaurant, we needed the second round of drinks removed from our bill and they were going to have to get us cash for the difference. I just want to reiterate, we had reservations for 4 people at five o’clock. We ended up leaving at 6:45, we had sandwiches for dinner and one round of drinks. If you don’t have the staff or management to run the fifteen tables in the building don’t seat every table or offer dinner service. It was apparent that people in the restaurant were upset. Only come here if you have 2-3 hours for dinner and want bad service. I couldn’t recommend this place to anyone, just read through the other reviews. Unfortunately this place will probably not survive unless drastic changes are made. Only send you worst enemies here.
Made reservation and couldn't accommodate due to walkins . Terrible customer service. Would never go back...ever
Ed McVey
We were in there before a show to get a quick bite to eat. Took 20 minutes to get drinks and nearly 75 minutes to get our food. Because of the delay, we weren't able to check-in to our rooms and change clothes before the show. Hardly no one was getting food. The food was OK once we did get it. Otherwise, it would have been a 1 star rating. Server said they were down a cook.
Daniel Richard
Kate was an excellent bartender while I was staying at the hotel.
Demi Morr
Horrible experience. Took over an hour to get our food. My son got the kids sliders and instead of fries he wanted a side salad. I got ravioli and ordered a side salad. We were charged 12 dollars per salad. A side salad. Our food all came out at different times and no refills.
Bethany Sturgeon
Before my husband and I were seated, I asked the server if there was a long wait to get food as it was fairly busy. She said it wouldn’t be long. As soon as we got there, we ordered are food right away. We ordered 2 burgers and that was it. There was not enough help, as it was a Saturday night and busy. We waited 45 minutes to get 2 burgers. We never got any napkins or silverware. Food was extremely slow. Would not go back….
I couldn't wait to share my thoughts about my experiences. Been coming here regular for the past month... mostly because of the OUTSTANDING service I receive from waitress Rocky. She's the best and look forward to many future visits... Thank you Rocky!!
Atmosphere: 5
Service: 5
The staff stands outside the front door smoking more than they're inside working.
Everything runs seamlessly, even during busy times.
Atmosphere: 5
The smash burgers was great.One of the best the servers and management team were friendly polite and did a great job
Atmosphere: 5
Food: 5
Service: 5
Good and fast service
Atmosphere: 3
Food: 5
Service: 5
It was the hotel restaurant, so we went twice. Once for dinner and once for breakfast. The breakfast was terrible - 1 star. We got there in the middle of it, and the buffet was picked over. The eggs were cold and dry. The coffee was terrible. The only thing that was any good was fresh fruit. $15 per person for that made me wish we had stayed at the Embassy Suites, where they have a good breakfast bar that is included in the room.
The night before we had dinner. The only reason for the second star is that my daughter loved her ribs special, and it was a good value. They got my order wrong. I ordered nachos and they brought me tacos. They were bland and watery. They reduced the price of the meal because of the mistake. But then they brought me a beer I didn't order - and then charged me for it.
Atmosphere: 4
Food: 2
Service: 1
Great food and great service. It was a nice place to stop by and check out while exploring Peoria. The ribs were super tender and the fries were hot and crispy. 😋 Definitely enjoyed the martinis and Moscow Mule. 🌟
poor service and bad food
Terrible service! We had to cancel our entire dinner bc of the insane lack of service. Waited 45min for our motz sticks and never got them bc we had a show to get to. Show was at 7 we were seated around 5pm (should have been plenty of time)
What a train wreck. This was such a bad experience. I would never come back here. We had reservations to eat here. When we arrived there were at least 15 people cramped inside the lobby area waiting to be helped. The host?, wasn’t explaining to anyone what was happening and not providing clear answers. He would sit a party, then just walk away, it was one of the strangest restaurant experiences I have ever seen. Everyone up front was equally confused and trying to figure out what was happening. I heard him tell some walk in customers that they could be seated but might not be able to eat? We should have left when the madness up front was throwing red flags in our face. We got seated eventually and then we waited and waited and waited. At least ten to fifteen minutes later the host came over and asked if we had been helped. We hadn’t so he got our drink order, unfortunately he didn’t know basic questions about what they even served at the restaurant. We then waited at least 20 minutes for our drinks to arrive. So at this point it’s been 30 minutes since we arrived to eat and we just received our drinks. He stopped by some time later and took our food order. It took another hour to get our food. We finished our drinks before the food came and ordered more drinks while we were eating. The drinks never came. We received our bill then ten minutes or so later the drink showed up while we were waiting for someone to take our payment. We had to find someone to pay so we could leave the restaurant, we needed the second round of drinks removed from our bill and they were going to have to get us cash for the difference. I just want to reiterate, we had reservations for 4 people at five o’clock. We ended up leaving at 6:45, we had sandwiches for dinner and one round of drinks. If you don’t have the staff or management to run the fifteen tables in the building don’t seat every table or offer dinner service. It was apparent that people in the restaurant were upset. Only come here if you have 2-3 hours for dinner and want bad service. I couldn’t recommend this place to anyone, just read through the other reviews. Unfortunately this place will probably not survive unless drastic changes are made. Only send you worst enemies here.
Restaurantji Recommends
Made reservation and couldn't accommodate due to walkins . Terrible customer service. Would never go back...ever
We were in there before a show to get a quick bite to eat. Took 20 minutes to get drinks and nearly 75 minutes to get our food. Because of the delay, we weren't able to check-in to our rooms and change clothes before the show. Hardly no one was getting food. The food was OK once we did get it. Otherwise, it would have been a 1 star rating. Server said they were down a cook.
Kate was an excellent bartender while I was staying at the hotel.
Horrible experience. Took over an hour to get our food. My son got the kids sliders and instead of fries he wanted a side salad. I got ravioli and ordered a side salad. We were charged 12 dollars per salad. A side salad. Our food all came out at different times and no refills.
Before my husband and I were seated, I asked the server if there was a long wait to get food as it was fairly busy. She said it wouldn’t be long. As soon as we got there, we ordered are food right away. We ordered 2 burgers and that was it. There was not enough help, as it was a Saturday night and busy. We waited 45 minutes to get 2 burgers. We never got any napkins or silverware. Food was extremely slow. Would not go back….
Loading...