Service is horrible waited 20 minutes for them to not even make it so I left. HORRIBLE workers.
Atmosphere: 1
Food: 1
Service: 1
Marizza Shepard
I paid $25 for 4 signature lattes. 3 of them were Peppermint mocha. None of them had Peppermint or any of the toppings that go on a signature and a cocoa mocha latte and that one wasn't made right either. Some of the drinks were also half full. It is disappointing when you pay full price and every drink was made wrong. I paid for a service I didn't get. I am exrremely upset. Beware and unless something happens I won't be back.
Also it took several minutes to be acknowledged by staff at the drive thru. If you are busy, which there was only one car in front of us, at least let us know you see us. It is the polite thing to do. But what do I know. I ordered from a business that clearly did not care about who was paying them today.
Atmosphere: 1
Food: 1
Service: 1
Patricia Nicole
Imo I think so far that this is probably the best one around here. The coffee is always delicious, and the baristas are nice. 😊
Atmosphere: 5
Food: 5
Service: 5
Diane Lehn
The items I purchased were fine. Multiple staff were not at all occupied and no toilet paper at all in one restroom, barely any in the other. At the time I visited, any morning rush was long over, which told me that the restrooms must not have been cleaned the night before or that morning. While I was there, I saw multiple customers use the restroom with no toilet paper and was really disturbed by the clear public health hazard. By the time I left, the same person who took my order, filled my order, made the drink...was then the person putting one roll of toilet paper in the restroom.
Parking: There is parking but it's a bit awkward to back out due to the layout.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
barbara wroblewski
Dunkin is soooo much better than Starbucks.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich
Will Tudor
Best Dunkin I’ve been to. They’re always very fast and friendly and my drinks are always made perfectly
Willow
All the employees were super friendly, kind and thoughtful. My food was as expected. I've always had a great outcome coming here.
Atmosphere: 5
Food: 5
Service: 5
Andrea Zini
We had an unpleasant experience with the service: my wife and our grand son were there with me, and my wife was ordering. There was no line, and we were trying to decide what we wanted. The employee at the register was quite rude, to the point that my wife felt too disrespected and was about to cancel the order and leave. I had to take over while my wife went waiting in the car. That employee kept being rude, also with me.My wife and I decided not to shop there anymore!!!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
Lisa Kingery
This Dunkin’ has the worst service I’ve ever seen.. we left!!! I will gladly take my money elsewhere. It’s on north prospect and if I could leave a 1/2 star I would
Service: 1
Zhang Kim
terrible old stale croissant- stale old not fresh- tried two
How does a donut shop run out of donuts or chocolate frosting?
Alec Schmidt
Terrible service. Employees don’t greet you. You talk to them and they turn their back to you without saying anything.I ordered a coffee and a bagel. The coffee was ok, but the bagel felt like a piece of rubber. I’m not coming here anymore. Other Dunkin’ locations are much better
Atmosphere: 2
Food: 2
Service: 1
April Coleman
You'd think if you went somewhere regularly you could get good service. I expressed to the cashier/server, Elsa, that my iced coffee didn't taste right. She only offered to have me speak to the manager who clearly wasn't there. She didn't attempt to rectify the problem at all.I sent a review on the Dunkin app. and now I'm putting it on here.
W Down Under
Always fast and friendly! Best Dunkin around!
Atmosphere: 5
Food: 5
Service: 5
Chase Hamlet
the food is a 10/10 its a go to when i have a extra $20 and im in the mood for donuts
Service is horrible waited 20 minutes for them to not even make it so I left. HORRIBLE workers.
Atmosphere: 1
Food: 1
Service: 1
I paid $25 for 4 signature lattes. 3 of them were Peppermint mocha. None of them had Peppermint or any of the toppings that go on a signature and a cocoa mocha latte and that one wasn't made right either. Some of the drinks were also half full. It is disappointing when you pay full price and every drink was made wrong. I paid for a service I didn't get. I am exrremely upset. Beware and unless something happens I won't be back.
Also it took several minutes to be acknowledged by staff at the drive thru. If you are busy, which there was only one car in front of us, at least let us know you see us. It is the polite thing to do. But what do I know. I ordered from a business that clearly did not care about who was paying them today.
Atmosphere: 1
Food: 1
Service: 1
Imo I think so far that this is probably the best one around here. The coffee is always delicious, and the baristas are nice. 😊
Atmosphere: 5
Food: 5
Service: 5
The items I purchased were fine. Multiple staff were not at all occupied and no toilet paper at all in one restroom, barely any in the other. At the time I visited, any morning rush was long over, which told me that the restrooms must not have been cleaned the night before or that morning. While I was there, I saw multiple customers use the restroom with no toilet paper and was really disturbed by the clear public health hazard. By the time I left, the same person who took my order, filled my order, made the drink...was then the person putting one roll of toilet paper in the restroom.
Parking: There is parking but it's a bit awkward to back out due to the layout.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
Dunkin is soooo much better than Starbucks.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich
Best Dunkin I’ve been to. They’re always very fast and friendly and my drinks are always made perfectly
All the employees were super friendly, kind and thoughtful. My food was as expected. I've always had a great outcome coming here.
Atmosphere: 5
Food: 5
Service: 5
We had an unpleasant experience with the service: my wife and our grand son were there with me, and my wife was ordering. There was no line, and we were trying to decide what we wanted. The employee at the register was quite rude, to the point that my wife felt too disrespected and was about to cancel the order and leave. I had to take over while my wife went waiting in the car. That employee kept being rude, also with me.My wife and I decided not to shop there anymore!!!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
This Dunkin’ has the worst service I’ve ever seen.. we left!!! I will gladly take my money elsewhere. It’s on north prospect and if I could leave a 1/2 star I would
Service: 1
terrible old stale croissant- stale old not fresh- tried two
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
How does a donut shop run out of donuts or chocolate frosting?
Terrible service. Employees don’t greet you. You talk to them and they turn their back to you without saying anything.I ordered a coffee and a bagel. The coffee was ok, but the bagel felt like a piece of rubber. I’m not coming here anymore. Other Dunkin’ locations are much better
Atmosphere: 2
Food: 2
Service: 1
You'd think if you went somewhere regularly you could get good service. I expressed to the cashier/server, Elsa, that my iced coffee didn't taste right. She only offered to have me speak to the manager who clearly wasn't there. She didn't attempt to rectify the problem at all.I sent a review on the Dunkin app. and now I'm putting it on here.
Always fast and friendly! Best Dunkin around!
Atmosphere: 5
Food: 5
Service: 5
the food is a 10/10 its a go to when i have a extra $20 and im in the mood for donuts
Parking: neat parking
Kid-friendliness: very kind to all
Wheelchair accessibility: no too many stairs
Loading...