Fat Jack's Pizza LLC
7016 N University St, Peoria
(309) 692-9000
Recent Reviews
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Amazing pizza and excellent, friendly service! So lucky to have Fat Jack's nearby!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small - 12 Canadian Bacon Sauerkraut Pizza, Large - 16 Sausage & Cheese
Amazing pizza. Loved it! Came in from out of town and it came as a recommendation. Thankful for that.
Atmosphere: 4
Food: 5
Service: 5
My son's favorite pizza in Peoria. He requests it every year for his birthday. The food is always great and the owners are incredible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small - 12 Canadian Bacon Sauerkraut Pizza, Small - 12 Hawaiian Supreme
I grew up on Harris pizza. Love QC style pizza. Wow Fat Jacks was a great pizza. Truely reminded me of home. good job!!!!
Atmosphere: 5
Food: 5
Service: 5
Great food !!!
Atmosphere: 5
Food: 5
Service: 5
Update:
Mark the owner called me and was amazing. He offered to absolutely make up for everything even though it was Doordash's fault. This restaurant has wonderful customer service and will definitely have our business from here on out. Thank you Mark, and thank you to your lovely wife as well.
Old review:
I don't even know where to start... This review is mostly about their delivery partner.
I just moved to Peoria, and yesterday, after 8 hours of lugging heavy boxes and furniture up 2 flights of stairs into our apartment, we decided to treat ourselves with a local pizza place.
So I called for delivery because we're sweaty and exhausted, and the employee tells me they only deliver through Doordash.
Crap. I hate Doordash. Nine times out of ten, there's an issue with the delivery. I picked a pizza place, because they usually hire their own drivers.
But we're too tired to find somewhere else to order, so I bite the bullet.
My Doordash order gets here, and of course, there's a whole pizza missing from the order. Typical Doordash. I called the restaurant and he confirmed that the pizza was still sitting there. He offered to call Doordash for a re-delivery, and I said sure, thank you.
Well, 7 phone calls back and forth with Doordash customer service, they told me 1) They'd re-deliver, 2) Oops, they couldn't reach the driver 3) Do you want a refund? 4) Oops, we can't process a refund 5) I'll ask my supervisor for a re-delivery again 6) This time I had to call, and they told me they had to "escalate the issue" 7) It is now the next day, and they tell me they have to "escalate it" again to a different team.
So now it's the next day and I'm still without my refund and without my pizza.
2 stars for the food, because what we did receive was very tasty, but after the day we had and the added stress from Doordash, I don't know if we'll ever order here again. Maybe we'll try a carryout order, but between us working crazy First Responder hours, I don't know if we'll have the time.
So, yeah, very tired, very disappointed...
Atmosphere: 5
Food: 5
Service: 5
First time ordering, great great, we were just floored by the great taste. Will order again soon. Thank you Fat Jack's pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Fried Mushrooms 12, Pork Tenderloin Basket, Small - 12 Fat Jack's Supreme
My advice would be to quit looking up reviews of pizza places in the area. You found the place, now go order some amazing pizza when they're open.
Food: 5
Update:Mark the owner called me and was amazing. He offered to absolutely make up for everything even though it was Doordash's fault. This restaurant has wonderful customer service and will definitely have our business from here on out. Thank you Mark, and thank you to your lovely wife as well.Old review:I don't even know where to start... This review is mostly about their delivery partner.I just moved to Peoria, and yesterday, after 8 hours of lugging heavy boxes and furniture up 2 flights of stairs into our apartment, we decided to treat ourselves with a local pizza place.So I called for delivery because we're sweaty and exhausted, and the employee tells me they only deliver through Doordash.Crap. I hate Doordash. Nine times out of ten, there's an issue with the delivery. I picked a pizza place, because they usually hire their own drivers.But we're too tired to find somewhere else to order, so I bite the bullet.My Doordash order gets here, and of course, there's a whole pizza missing from the order. Typical Doordash. I called the restaurant and he confirmed that the pizza was still sitting there. He offered to call Doordash for a re-delivery, and I said sure, thank you.Well, 7 phone calls back and forth with Doordash customer service, they told me 1) They'd re-deliver, 2) Oops, they couldn't reach the driver 3) Do you want a refund? 4) Oops, we can't process a refund 5) I'll ask my supervisor for a re-delivery again 6) This time I had to call, and they told me they had to "escalate the issue" 7) It is now the next day, and they tell me they have to "escalate it" again to a different team.So now it's the next day and I'm still without my refund and without my pizza.2 stars for the food, because what we did receive was very tasty, but after the day we had and the added stress from Doordash, I don't know if we'll ever order here again. Maybe we'll try a carryout order, but between us working crazy First Responder hours, I don't know if we'll have the time.So, yeah, very tired, very disappointed...
Atmosphere: 5
Food: 5
Service: 5
I am happy that this pizza place bought the recipe from Harris in QC. That is the only pizza place in QC that is my favorite. Sausage and taco are my favorite. Sausage is made uniquely. Thanks Fat Jack's!!!
Parking: I like the location. Easy to get in and out.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not my kind of pizza. But I am picky
I wish I’d known about this place sooner! It’s now my family’s favorite place to get pizza. Try the sausage pizza. You won’t regret it.
Atmosphere: 5
Food: 5
Service: 5
How have I never known about this place? They have been there for 10 years and this is my first time trying it. I love this pizza. The crust is perfect if you like a chewy, floppy crust. Their sausage is home made and has a small kick to it, which I loved. Plenty of toppings and the cheese was the bomb. The owners are so so nice as well. I think I may have found my new favorite pizza here in Peoria. I will be back. ☺️
Atmosphere: 5
Food: 5
Service: 5
Outstanding...still! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Pizza with Sausage, Small - 12 Fat Jack's Cheesburger Pizza, Beef Supreme Tamales 3 Pieces
Great carry-out pizza! Had last night. Generous with toppings. Super-professional. Modestly-priced and delicious. Will be back.Owner was kind enough to start a punch card for me and eventually, we'll earn a free pizza.
Atmosphere: 3
Food: 4
Service: 5
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