Used to love this place. But my last 2 orders have been disasters. Last time I ordered 2 double chocolate turtle sundaes. I was given two chocolate turtle blizzards. Today order 1 chocolate turtle Blizzard. It was fine. The double chocolate turtle sundae was very underwhelming. They used to have two ice cream swirls about 3-4 inches tall. This time they were barely 2 inches tall. Classic shrinkflation. Rising prices and smaller sizes. Very Sad.
Angel Segura
Cash only in 2025 ???!! Do better
Kandicejae Moore
So we drove from Springfield Illinois as a Sunday getaway and for a little nostalgia since we are from Peoria and this was a family favorite. Today was totally different the staff was indifferent and borderline prejudiced. Ordered a slush to be told moments later no because it takes an hour to freeze. Well little lady you are open until 9 I think. Meanwhile the cashier at the window and young man in the back were throwing ice cream at each other as they made our wizard. When asked for a manager a young woman stepped to the window in the most non gracious way ever. What a disappointment for your brand The Ice Cream Shack is a Peoria staple and your staff should do better because your customers deserve that. We paid 6.27 for a medium KitKat and cookie dough wizard and there is literally hardly any of the requested choice of mix ins. Maybe if the cashiers focused on the customers instead of entertaining one another customer service would improve.
Deb Watkins
Stopped by the Ice Cream Shack for a sweet evening treat and it did not disappoint. I got a wizard packed with cookie dough and brownie (yes, it was as good as it sounds), plus a strawberry cone with sprinkles and a strawberry shortcake wizard to share with friends. The strawberry ice cream itself? Chef’s kiss—creamy, flavorful, and just the right amount of nostalgic.
The service was a bit chaotic, and we waited around 10–20 minutes, but hey, it's a shack—organized chaos is part of the charm. Worth it for the vibe and the sugar rush. Great little spot to end the day on a sweet note.
Kisha Clemons
It good
Marley
Food is good and ice cream is really good
Michael Robertson
Great place. Delicious treats and good prices. Don't forget it's cash only!
JIm Duffy
A bunch of kids hanging around the front where nowhere to actually help the customers
Can't wait for more next year!
Worth every penny.
Used to love this place. But my last 2 orders have been disasters. Last time I ordered 2 double chocolate turtle sundaes. I was given two chocolate turtle blizzards. Today order 1 chocolate turtle Blizzard. It was fine. The double chocolate turtle sundae was very underwhelming. They used to have two ice cream swirls about 3-4 inches tall. This time they were barely 2 inches tall.
Classic shrinkflation. Rising prices and smaller sizes. Very Sad.
Cash only in 2025 ???!! Do better
So we drove from Springfield Illinois as a Sunday getaway and for a little nostalgia since we are from Peoria and this was a family favorite. Today was totally different the staff was indifferent and borderline prejudiced. Ordered a slush to be told moments later no because it takes an hour to freeze. Well little lady you are open until 9 I think. Meanwhile the cashier at the window and young man in the back were throwing ice cream at each other as they made our wizard. When asked for a manager a young woman stepped to the window in the most non gracious way ever. What a disappointment for your brand The Ice Cream Shack is a Peoria staple and your staff should do better because your customers deserve that. We paid 6.27 for a medium KitKat and cookie dough wizard and there is literally hardly any of the requested choice of mix ins. Maybe if the cashiers focused on the customers instead of entertaining one another customer service would improve.
Stopped by the Ice Cream Shack for a sweet evening treat and it did not disappoint. I got a wizard packed with cookie dough and brownie (yes, it was as good as it sounds), plus a strawberry cone with sprinkles and a strawberry shortcake wizard to share with friends. The strawberry ice cream itself? Chef’s kiss—creamy, flavorful, and just the right amount of nostalgic.
The service was a bit chaotic, and we waited around 10–20 minutes, but hey, it's a shack—organized chaos is part of the charm. Worth it for the vibe and the sugar rush. Great little spot to end the day on a sweet note.
It good
Food is good and ice cream is really good
Great place. Delicious treats and good prices. Don't forget it's cash only!
A bunch of kids hanging around the front where nowhere to actually help the customers
Restaurantji Recommends
horrible customer service
Tasty ice cream and delicious fries. They had lemon ice cream - heaven. We will be back all spring and summer long. It was worth the wait in line!
Cute outside only and kind of in the bad part of town for a cute ice cream place without inside seating
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Brownie Sundae with Whipped Cream, Hot Fudge Sundae, Waffle Cone, Waffle Wizard, Waffle Bowl Sundae
My family and I went for some ice cream cones and they were delicious. So much ice cream and plenty of sprinkles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
How are you going to be an ice cream and snack spot and not take cards. Then not have an ATM on site. Place looks cool, but sucks no card taken.
Parking: Free lot
Kid-friendliness: Yes
Wheelchair accessibility: Yea.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Vanilla Crunch Cone, Brownie Sundae with Whipped Cream, Hot Fudge Sundae, Cheese Fries, Chocolate Ice Cream Chocolate Cone Dip with Bananas, Waffle Bowl Sundae, Banana Split
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