Potbelly Sandwich Shop

I’m not from the area but decided to stop in while in town and I did not regret it. I’ve worked at a deli (who shall not be named) for years and these sandwiches put ours to shame. Not to mention how nice the employees were! Sandwich was huge! With ample toppings & it was just simply delicious. Keep it up 🙂

I usually love going to here. But getting a sandwich that has this much chicken is kind of insane to me, it's basically bread. $15.50 for this? The line was also 2 cars and it took 15 minutes to get this pathetic sandwich.

who forgets to put avocado (and like 3 other things) on a turkey avocado sandwich. these fine folks.

potbelly is good, but not this one.

The young man was very polite and made a wonderful sandwich. He made the nicest, neatest sandwich. He deserves a raise. He has light colored puffy hair. Very, very nice young man!

The A-wreck sandwich had 3 meats 1 slice of each for $10. $3 for a 20oz cup and if I didn't ask the staff I would have gotten a dry sandwich. As I sat there and ate my overpriced piece of bread I read the reviews. And I should have done that beforehand. Will not be coming back

I love this potbelly! My favorite item on the menu is the chicken salad salad with extra cranberries and add onions! I get fat free vinaigrette for the dressing! I do miss the homemade croutons. The chicken salad at potbelly is so good.

Ordered a BLT and asked to have the bacon crispy and when I open my sandwich the bacon was almost raw !! Worst sandwich I've ever had and will never go to the place again !! Would have taken it back but was already on the road to drive 45 mins home

Food: 1

Service: 3

My opinion is probably biased since i work here

Atmosphere: 5

Food: 5

Service: 5

Worst sandwich I have ever had! I got the blta all that was on it was two slices of bacon. No lettuce, tomato or avocado. Why offer that sandwich if your not even going to put that stuff on it we have to ask for it separately. Plus the bread was almost burnt on all the sandwiches. I spent $46 on garbage I will never be back

Food: 1

Service: 1

The BTLA is amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar

What a mess this location is; this occurred on 8/10/24. Ordered 4 sandwiches and all were a complete mess. Specifically, one order was the BLTA, and when asked what we would like on it, we said "mayo", and the sandwich came just bacon and mayo. Only noticed this at home (since their counter is too high to see if they make it correctly on the spot), and drove back to discuss this with staff. Met with a very rude and curt staff member who blamed me for not ordering correctly - which clearly isn't the case since we asked to add mayo to the BLTA. Further argued with me about how new staff "only thinks the toppings you say are what you want on your sandwich". Clearly there is a huge process issue going on and we were made to feel like it was our mistake; they refused to accept responsibility. We've been to many Potbelly locations and not received this poor of service and treatment. Respectfully told staff we wouldn't be returning and the said "that's fine with us."

Atmosphere: 1

Food: 1

Service: 1

Had the Italian, and with the hot peppers it was super tasty with just the right amount of kick. Absolutely would get again, again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

Your pictures lie. Your grilled chicken sandwich in real life hardly had any meat and only microwaved cheese. NO LETTUCE, TOMATO, NOTHING.
For the PRICE? Be embarrassed.
I ate the whole thing and I'm still hungry right now. In this economy? You deserve to fail.
-see ya never

Food: 1

Picked up an online order and arrived at the given time. Then I spent 15 minutes in the drive-thru, waiting behind other customers. At no point I was given an option to get the order inside or someone will bring it out. When I finally got my order, it was obvious that the shakes have just been sitting there and they were completely liquefied and only semi-cold. Likewise the sandwiches were luke-warm at best.Taste-wise we were very happy with the sandwiches and the soup (which was steaming hot) but the shakes were not salvageable and had to be thrown out. One would expect that they have systems in place to prevent this issue and if it weren't for this issue we would have been very satisfied.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: A Wreck, Broccoli Cheddar

Fiancé and I went here. Neither have ever been to a potbelly’s but I will say we will never go back. Even with the free meal tickets they gave.

There was hair in my food to start with. Got a new sandwich and I believe myself and finance have food poisoning because we have doing nothing but getting sick since eating it.

Do not recommend.