This Steak N Shake on University is the cleanest I've been in for a long time. The food was fresh and delicious. The staff were all super nice and helpful with others who needed assistance. 10/10 will visit this restaurant again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheese Burger and Fries, Hamburger, Chili Mac
Kelsey Fulton
Excellent place to eat! Clean, and staff is super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheese Burger and Fries, Steak
Odice Anderson Jr
Dear Steak ‘n Shake,
Myself and Christianna Bennet, wanted to take a moment to thank you for the delicious food and the beautiful view we enjoyed during our visit. As college students, it’s always nice to have a relaxing dining experience, and we appreciated the atmosphere. However, we felt it was necessary to bring up an issue with two of your staff members during our visit. The guy in the red shirt and the young woman were both rude and made us feel uncomfortable. Specifically, the guy asked if I had an ID to receive the food I had already paid for, which felt more like a joke, but we did not find it humorous and it left us feeling uneasy. We simply came to enjoy our meal, and we wanted to share this so you can be aware of the situation. We hope this can be addressed for future guests. Thanks again for the food and the view, but we do hope the staff can be more considerate next time.
Sincerely, Odice Anderson & Christianna Bennet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheese Burger and Fries
Cecilia Villanueva
I like Steak ‘n Shake chili Mac. My go to. However this location and I’ve been to quite a few is the MOST friendliest and cleanest. Had no issues. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Mac
Kendelyn Huston (Irisheyes)
First time eating here, and I loved it. I had the double cheese burger, fries, and a thick chocolate milk shake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger and Fries, Double Steakburger with Cheese
Quest Doer
Good food, good prices, excellent service with friendly and attentive staff. We ordered 5 combo meals, and they gave us a generous portion of fries, even for a size small. We also got 2 large shakes. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
drew nguyen
We like this new format of ordering. The restaurant is much cleaner. Self service mostly.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Steak
Rebecca Hawk
I do not like that. They have nobody waiting on anybody at any time. You'll have to use a kiosk, and I just don't like that, That would definitely keep me from spending my money there
Geraldine Arbuckle
On 10/08/24 my husband went through the drive through and got me a garlic burger and it was done perfectly!! I don’t think I’ve ever had a garlic burger from Steak N Shake that was that good! The rest of the food was made just as good. Thanks for taking the time to make it right I really enjoyed my food! You guys were awesome!! ?
Atmosphere: 5
Food: 5
Service: 5
Rod Pitsonbarger
Since they went to the self service kiosk it's just not the same.no employee's.everyone uses drive thru.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bacon Double Cheese Burger and Fries
I'm from out of town, and working in the area. Stopped for lunch yesterday, had to be the friendliest crew ever. Food was quick to come out. The owner came out to see how everything was. It was such a great experience I went back today. Again, it was a great experience. Thank you.
Atmosphere: 5
Food: 5
Service: 5
TeJayy Sullivan
Thank you for going the extra mile and making my night! You listen to every detail of my order and you were very kind even though I just barely made it before close.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Frisco Melt Combo
Jawan Thompson
On 9/11/2024 I went to the drive thru and ordered 2 meals one for me and one for my gf and got home to eat our late night meal after work.
I don’t know who is in charge of the grill there but my meat was not cooked all the way through. Call to speak to the manager and she was rude as hell.
Get it together Steak and Shake. I will be reporting this to corporate headquarters.. Me and my gf could’ve gotten food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Steakburger with Cheese
Sean S
Every time I have ordered a pick up it has always been on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Melt Combo
TeJayy Sullivan-Donahue
Thank you for going the extra mile and making my night! You listen to every detail of my order and you were very kind even though I just barely made it before close.
This Steak N Shake on University is the cleanest I've been in for a long time. The food was fresh and delicious. The staff were all super nice and helpful with others who needed assistance. 10/10 will visit this restaurant again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheese Burger and Fries, Hamburger, Chili Mac
Excellent place to eat! Clean, and staff is super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheese Burger and Fries, Steak
Dear Steak ‘n Shake,
Myself and Christianna Bennet, wanted to take a moment to thank you for the delicious food and the beautiful view we enjoyed during our visit. As college students, it’s always nice to have a relaxing dining experience, and we appreciated the atmosphere. However, we felt it was necessary to bring up an issue with two of your staff members during our visit. The guy in the red shirt and the young woman were both rude and made us feel uncomfortable. Specifically, the guy asked if I had an ID to receive the food I had already paid for, which felt more like a joke, but we did not find it humorous and it left us feeling uneasy. We simply came to enjoy our meal, and we wanted to share this so you can be aware of the situation. We hope this can be addressed for future guests. Thanks again for the food and the view, but we do hope the staff can be more considerate next time.
Sincerely,
Odice Anderson & Christianna Bennet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheese Burger and Fries
I like Steak ‘n Shake chili Mac. My go to. However this location and I’ve been to quite a few is the MOST friendliest and cleanest. Had no issues. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Mac
First time eating here, and I loved it. I had the double cheese burger, fries, and a thick chocolate milk shake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger and Fries, Double Steakburger with Cheese
Good food, good prices, excellent service with friendly and attentive staff. We ordered 5 combo meals, and they gave us a generous portion of fries, even for a size small. We also got 2 large shakes. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
We like this new format of ordering. The restaurant is much cleaner. Self service mostly.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Steak
I do not like that. They have nobody waiting on anybody at any time. You'll have to use a kiosk, and I just don't like that, That would definitely keep me from spending my money there
On 10/08/24 my husband went through the drive through and got me a garlic burger and it was done perfectly!! I don’t think I’ve ever had a garlic burger from Steak N Shake that was that good! The rest of the food was made just as good. Thanks for taking the time to make it right I really enjoyed my food! You guys were awesome!! ?
Atmosphere: 5
Food: 5
Service: 5
Since they went to the self service kiosk it's just not the same.no employee's.everyone uses drive thru.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bacon Double Cheese Burger and Fries
Restaurantji Recommends
I'm from out of town, and working in the area. Stopped for lunch yesterday, had to be the friendliest crew ever. Food was quick to come out. The owner came out to see how everything was. It was such a great experience I went back today. Again, it was a great experience. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Thank you for going the extra mile and making my night! You listen to every detail of my order and you were very kind even though I just barely made it before close.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Frisco Melt Combo
On 9/11/2024 I went to the drive thru and ordered 2 meals one for me and one for my gf and got home to eat our late night meal after work.
I don’t know who is in charge of the grill there but my meat was not cooked all the way through. Call to speak to the manager and she was rude as hell.
Get it together Steak and Shake. I will be reporting this to corporate headquarters.. Me and my gf could’ve gotten food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Steakburger with Cheese
Every time I have ordered a pick up it has always been on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Melt Combo
Thank you for going the extra mile and making my night! You listen to every detail of my order and you were very kind even though I just barely made it before close.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt
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