Steak 'n Shake (Temporarily Closed) - 5036 N Big Hollow Rd
Burgers, American, Hot Dogs
5036 N Big Hollow Rd, Peoria
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Reviews for Steak 'n Shake
They keep the menu interesting for a burger joint. They don't try to improve their classics and just end up screwing them uo like some other places and they have kept their menu prices very decent compared to what some other chains have done. Plus they send lots of coupons and I always seem to have one when I'm craving some sns. The last time I tried to use an expired coupon and the dude at the checkout took it anyways. Service has always been spot on here come to think of...read full review
Waitress was great but fries and onion rings cooked in old grease. Small ants at table. Customers around us waited forever for their food and was not correct. One customer behind us was given her water and menu and left sitting. Finally, much later she got up and walked out. No reason for any of this.
I came in about a week ago and I bought a shake with my meal. And they accidentally charged me for two shakes. The manager then told me he put the money from the first transaction back onto my card which was $13 and we do another transaction without the extra shake which came out to be $10 something. And it ended up charging me for both transactions and the money has still never been put back on my card. I have called several times to get help and they have repeatedly told me...read full review
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