The staff was SO nice and they made the ordering process FUN!!! I love this Subway
Atmosphere: 5
Food: 5
Service: 5
Sophie
Fast, friendly and yummy!
Atmosphere: 5
Food: 5
Service: 5
LOHITH CHOWDARY
I am writing to formally raise a concern about the poor service I experienced at one of your Subway locations. I DONT WANT TO LEAVE A REVIEW BECAUSE YOU CAN READ THIS.
On 10/1/205 at 9:28 PM, I placed an online order through the Subway app. When I arrived at the restaurant to pick up my order, I was told that it had not been made. Despite asking multiple times about my order, the staff did not respond and continued working without addressing me. Their behavior was dismissive, unprofessional, and irresponsible.
Eventually, one staff member told me to cancel the order myself. However, I explained politely that I did not have the option to cancel through the app and asked if she could cancel it on their end. She refused, insisting that cancellation could only be done by me. This was very frustrating since the mistake originated from the restaurant, not me as a customer.
Due to this lack of assistance, I had no choice but to leave without my order. This experience was extremely disappointing, especially given Subway’s reputation for customer service.
I kindly request that this issue be investigated, and that appropriate steps be taken to address the service quality at this location. I also request a refund for the order that was never prepared or delivered.
Atmosphere: 1
Food: 1
Service: 1
Lexi Perry
SLOW SLOW AND SLOW. One person working, took a half hour to take 3 peoples single sub order.
Heather S
The young man with hair colored redish...Fabulous!!! Such a sweet smile & very professional. Nice clean store too!! I will make the drive past the subway near my home to go to this particular one!!
Atmosphere: 5
Food: 5
Service: 5
Tim R
I absolutely love the food I try to make it there at least once a week got to get me that steak and cheese with that sweet onion teriyaki I usually don't make negative posts or anything like that but today I went in there and it's the same kid I wish I could get his name but I'm terrible with names and he's always in there working hard usually he's the only one I see in their working by himself everybody else is always in the back I don't know who the older gentleman was today on shift around 5:00 but he was really rude I'm sorry If I had a co-worker sit there and tell me that I'm being too damn lazy to go get some product I'd feel very unappreciated especially after watching that person come from the back to fill up a water bottle and then go to the back where he decided to touch his glasses before handling food....
Atmosphere: 3
Food: 5
Service: 4
Mike Braynt
Went into a no busy location. The guy starts saying sorry people its going to be 20 minutes. Got to fix the online order and then he says to the line of people now forming that on-line orders are more important and we will wait. Some service subway guess we know its gone down hill
Atmosphere: 1
Food: 1
Service: 1
Finnigan Caho
I just wanted a sandwich. A footlong. Turkey, provolone, banana peppers. Easy. What I got instead… was a cosmic unraveling between two Freemans and a man screaming about Tahiti.
I walk in—immediately it smells like toasted regret. The worker looks me dead in the eyes and says,
“You’ve finally arrived.”
Before I can reply, Morgan Freeman’s voice fills my head like smooth jazz:
“He simply wanted lunch… but fate had a different flavor in mind.”
Then—bam—Dutch van der Linde kicks open the bathroom door yelling,
“We just need one more sandwich, Arthur! Then we go to TAHITI!!” (Note: I am not Arthur.)
I try to leave. I physically cannot. The sandwich artist is already crafting a sub I didn’t order. The lettuce is levitating. The pickles are screaming. The toaster hisses like it’s possessed. Freeman whispers:
“He asked for spinach… but what he received… was trauma.”
At this point, I notice Gordon Freeman standing silently near the drink machine. He’s holding a crowbar. Covered in sweet onion sauce. He gives me the nod—you know the one—and then smashes the soda fountain. Nobody flinches.
Dutch starts drawing a map to Tahiti on the sneeze guard using spicy mustard. I take one bite of the sandwich… and reality folds. I am in Black Mesa. I am on a beach. I am the sandwich.
When I woke up, I was outside, barefoot, holding a cookie I don’t remember ordering. The word “Tahiti?” was scribbled on the wrapper in marinara.
Atmosphere: 2
Food: 3
Service: 2
robin ligman
Fast friendly staff quick with the order was in and out with time to spare which is always key 💪
The Philly beef sandwich is poor. Very little beef. DEFINITELY NOTHING LIKE the photograph. Bread was tough as boot.
Atmosphere: 4
Food: 1
Service: 4
Hadley-Grace
Subway is usually a quick easy place to choose however after ordering via the app today I fear this needs to be addressed. I received my sandwich and when I got to my destination to eat, I found my bread to my sub was burnt (as pictured)! I do not order toasted sandwiches, and I did not expect to received burnt bread either! Heads up to make sure they either provide you with fresh bread or just don’t order something with bread!
Atmosphere: 3
Food: 1
Service: 3
Beth Peterson
The worker was amazing , the coworker walked in and out 4X on her and left her hanging with a line. Not cool on her behalf. The food is great and served wit lh a smile. The only down fall is the ice had yucky floaters in it and I'm pregnant. Not the best way to drink a drink with mold in it. September 04, 2024 *1030am*
The staff was SO nice and they made the ordering process FUN!!! I love this Subway
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly and yummy!
Atmosphere: 5
Food: 5
Service: 5
I am writing to formally raise a concern about the poor service I experienced at one of your Subway locations. I DONT WANT TO LEAVE A REVIEW BECAUSE YOU CAN READ THIS.
On 10/1/205 at 9:28 PM, I placed an online order through the Subway app. When I arrived at the restaurant to pick up my order, I was told that it had not been made. Despite asking multiple times about my order, the staff did not respond and continued working without addressing me. Their behavior was dismissive, unprofessional, and irresponsible.
Eventually, one staff member told me to cancel the order myself. However, I explained politely that I did not have the option to cancel through the app and asked if she could cancel it on their end. She refused, insisting that cancellation could only be done by me. This was very frustrating since the mistake originated from the restaurant, not me as a customer.
Due to this lack of assistance, I had no choice but to leave without my order. This experience was extremely disappointing, especially given Subway’s reputation for customer service.
I kindly request that this issue be investigated, and that appropriate steps be taken to address the service quality at this location. I also request a refund for the order that was never prepared or delivered.
Atmosphere: 1
Food: 1
Service: 1
SLOW SLOW AND SLOW. One person working, took a half hour to take 3 peoples single sub
order.
The young man with hair colored redish...Fabulous!!! Such a sweet smile & very professional. Nice clean store too!! I will make the drive past the subway near my home to go to this particular one!!
Atmosphere: 5
Food: 5
Service: 5
I absolutely love the food I try to make it there at least once a week got to get me that steak and cheese with that sweet onion teriyaki I usually don't make negative posts or anything like that but today I went in there and it's the same kid I wish I could get his name but I'm terrible with names and he's always in there working hard usually he's the only one I see in their working by himself everybody else is always in the back I don't know who the older gentleman was today on shift around 5:00 but he was really rude I'm sorry If I had a co-worker sit there and tell me that I'm being too damn lazy to go get some product I'd feel very unappreciated especially after watching that person come from the back to fill up a water bottle and then go to the back where he decided to touch his glasses before handling food....
Atmosphere: 3
Food: 5
Service: 4
Went into a no busy location. The guy starts saying sorry people its going to be 20 minutes. Got to fix the online order and then he says to the line of people now forming that on-line orders are more important and we will wait. Some service subway guess we know its gone down hill
Atmosphere: 1
Food: 1
Service: 1
I just wanted a sandwich. A footlong. Turkey, provolone, banana peppers. Easy.
What I got instead… was a cosmic unraveling between two Freemans and a man screaming about Tahiti.
I walk in—immediately it smells like toasted regret. The worker looks me dead in the eyes and says,
“You’ve finally arrived.”
Before I can reply, Morgan Freeman’s voice fills my head like smooth jazz:
“He simply wanted lunch… but fate had a different flavor in mind.”
Then—bam—Dutch van der Linde kicks open the bathroom door yelling,
“We just need one more sandwich, Arthur! Then we go to TAHITI!!”
(Note: I am not Arthur.)
I try to leave. I physically cannot. The sandwich artist is already crafting a sub I didn’t order. The lettuce is levitating. The pickles are screaming. The toaster hisses like it’s possessed. Freeman whispers:
“He asked for spinach… but what he received… was trauma.”
At this point, I notice Gordon Freeman standing silently near the drink machine.
He’s holding a crowbar. Covered in sweet onion sauce. He gives me the nod—you know the one—and then smashes the soda fountain. Nobody flinches.
Dutch starts drawing a map to Tahiti on the sneeze guard using spicy mustard. I take one bite of the sandwich… and reality folds. I am in Black Mesa. I am on a beach. I am the sandwich.
When I woke up, I was outside, barefoot, holding a cookie I don’t remember ordering. The word “Tahiti?” was scribbled on the wrapper in marinara.
Atmosphere: 2
Food: 3
Service: 2
Fast friendly staff quick with the order was in and out with time to spare which is always key 💪
Atmosphere: 5
Food: 5
Service: 5
Worst subway in area
Restaurantji Recommends
Best subway ever
Atmosphere: 5
Food: 5
Service: 5
Good sub shop.
Atmosphere: 4
Food: 4
Service: 4
The Philly beef sandwich is poor. Very little beef. DEFINITELY NOTHING LIKE the photograph.
Bread was tough as boot.
Atmosphere: 4
Food: 1
Service: 4
Subway is usually a quick easy place to choose however after ordering via the app today I fear this needs to be addressed. I received my sandwich and when I got to my destination to eat, I found my bread to my sub was burnt (as pictured)! I do not order toasted sandwiches, and I did not expect to received burnt bread either! Heads up to make sure they either provide you with fresh bread or just don’t order something with bread!
Atmosphere: 3
Food: 1
Service: 3
The worker was amazing , the coworker walked in and out 4X on her and left her hanging with a line. Not cool on her behalf. The food is great and served wit lh a smile. The only down fall is the ice had yucky floaters in it and I'm pregnant. Not the best way to drink a drink with mold in it. September 04, 2024 *1030am*
Atmosphere: 3
Food: 4
Service: 3
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