I like Wendy's food but the service at this establishment could definitely improve no professionalism and customer service leaves a lot to be desired. I had to go last night for two delivery orders I was supposed to pick up at midnight they had me pull over to the side and I waited there for over an hour for these two orders which is only one biggie bag and the other one was a sandwich and two drinks not big orders at all. They gave both of my delivery orders to a customer and the customer drove off with them. The store did not replace them Nor would the manager call doordash to get it resolved I called myself and tried to work it out with the manager and doordash support as well as my two customers waiting for their orders I waited until they closed the store right in front of me I was not rude with them that's unprofessional and they were not willing to make either customers orders that they gave away to somebody else. I lost out on my pay for that hour as well as the gas because it was very cold outside and I traveled a long way to get there as well . After all that I then got bad reviews from my customers because I kept promising them that their food was coming then they received nothing. I am very disappointed in that store now
Atmosphere: 3
Food: 4
Service: 2
Jake
Took an hour and 2 minutes to get our food. We were missing a whole meal. Manager was just standing around looking dumb while everyone was waiting over a half hour for their food. All of the employees were moving like snails except for one lady. Everyone was coming in from drive though because they were missing food. They were told there were no lids or ketchup and nobody did anything about it. Somebody from corporate really needs to check on this location. I'm missing food Everytime I go there. I will not be going back anymore after this experience though
Atmosphere: 2
Food: 3
Service: 1
Brandi Watson
Wish I could leave no stars. Waited in lobby over 30 minutes while they only worried about drive thru
Atmosphere: 1
Food: 1
Service: 1
Miriam Gonzalez
The cashier was rude, coughing all over the place, and spitting. It was disgusting. First time and last time here.
Atmosphere: 1
Service: 1
Norman Robinson
Not best Wendy's. But service was decent. Just needs more care
Atmosphere: 4
Food: 3
Service: 4
Kande Simpson
Best time!!! Though they had run out of fries and we still chose to dine. It was one of the best dine in experiences ever. The staff were amazing and seemed to work well with each other.
Atmosphere: 4
Food: 5
Service: 5
Wyatt Short
Don’t think I’ve ever ordered food from here and they got my order correct they should seriously consider firing everyone and just restarting
Candice Jones
Went to use my coupon for a previous order messed up weeks ago only for the same thing to happen. The disappointment was real because I said it clearly they repeated it and still got it wrong.
Atmosphere: 1
Food: 1
Service: 1
Paul Jacobson
Absolutely outstanding great place to go for lunch. Staff is very friendly with fast service and good food. One of our favorite places to go where you can sit outside and enjoy your meal.
Anonymous Anonymous
Ordered chili !! The beans were HARD !! Couldn't eat the chili !! Won't order the Chili Again !! FRFR
Waited 25 mins for food, sucks they where busy... Manager seems like a hard worker.
Atmosphere: 4
Food: 4
Service: 1
Dawn Marie Buchanan
Not as good as it used to be
Atmosphere: 3
Food: 4
Service: 3
Stephanie Davila
Loved the food. Tried to add more food and the lady at the window said they can't add more food to the order at the window because of policy? Very obviously just didn't want to do her job. Not only that but the entire time, two workers where just yelling at each other throughout the entire interaction behind her. Literally screaming. Overall very unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Green Eyes
Too busy to get my chicken club sandwich with bacon correct. Manager was rude bcos I had to correct my sandwich three times.
I like Wendy's food but the service at this establishment could definitely improve no professionalism and customer service leaves a lot to be desired. I had to go last night for two delivery orders I was supposed to pick up at midnight they had me pull over to the side and I waited there for over an hour for these two orders which is only one biggie bag and the other one was a sandwich and two drinks not big orders at all. They gave both of my delivery orders to a customer and the customer drove off with them. The store did not replace them Nor would the manager call doordash to get it resolved I called myself and tried to work it out with the manager and doordash support as well as my two customers waiting for their orders I waited until they closed the store right in front of me I was not rude with them that's unprofessional and they were not willing to make either customers orders that they gave away to somebody else. I lost out on my pay for that hour as well as the gas because it was very cold outside and I traveled a long way to get there as well . After all that I then got bad reviews from my customers because I kept promising them that their food was coming then they received nothing. I am very disappointed in that store now
Atmosphere: 3
Food: 4
Service: 2
Took an hour and 2 minutes to get our food. We were missing a whole meal. Manager was just standing around looking dumb while everyone was waiting over a half hour for their food. All of the employees were moving like snails except for one lady. Everyone was coming in from drive though because they were missing food. They were told there were no lids or ketchup and nobody did anything about it. Somebody from corporate really needs to check on this location. I'm missing food Everytime I go there. I will not be going back anymore after this experience though
Atmosphere: 2
Food: 3
Service: 1
Wish I could leave no stars. Waited in lobby over 30 minutes while they only worried about drive thru
Atmosphere: 1
Food: 1
Service: 1
The cashier was rude, coughing all over the place, and spitting. It was disgusting. First time and last time here.
Atmosphere: 1
Service: 1
Not best Wendy's. But service was decent. Just needs more care
Atmosphere: 4
Food: 3
Service: 4
Best time!!! Though they had run out of fries and we still chose to dine. It was one of the best dine in experiences ever. The staff were amazing and seemed to work well with each other.
Atmosphere: 4
Food: 5
Service: 5
Don’t think I’ve ever ordered food from here and they got my order correct they should seriously consider firing everyone and just restarting
Went to use my coupon for a previous order messed up weeks ago only for the same thing to happen. The disappointment was real because I said it clearly they repeated it and still got it wrong.
Atmosphere: 1
Food: 1
Service: 1
Absolutely outstanding great place to go for lunch. Staff is very friendly with fast service and good food. One of our favorite places to go where you can sit outside and enjoy your meal.
Ordered chili !! The beans were HARD !! Couldn't eat the chili !! Won't order the Chili Again !! FRFR
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Cleanliness of the store is repulsive
Atmosphere: 1
Food: 1
Service: 1
Waited 25 mins for food, sucks they where busy... Manager seems like a hard worker.
Atmosphere: 4
Food: 4
Service: 1
Not as good as it used to be
Atmosphere: 3
Food: 4
Service: 3
Loved the food. Tried to add more food and the lady at the window said they can't add more food to the order at the window because of policy? Very obviously just didn't want to do her job. Not only that but the entire time, two workers where just yelling at each other throughout the entire interaction behind her. Literally screaming. Overall very unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Too busy to get my chicken club sandwich with bacon correct. Manager was rude bcos I had to correct my sandwich three times.
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