We placed our order at the bar because we sat at a high top table and were told they didn't have servers there. No problem. Placed an order of dough nuggets as an appetizer and a pizza for the main course. The pizza came first and the food runner explained they made a mistake and the dough nuggets would be out soon. Five minutes pass and the nuggets finally arrive. I asked the food runner if we would be getting a discount on them since they were late. She didn't know. When checking out, we were charged. I inquired and the bartender (Kaylee) informed me that they only discount or remove food if it's undercooked. I wasn't going to argue but asked to speak to the manager to inform them of my dissatisfaction. She was the manager and did not care that I was unhappy or that I would share my experience with others. What a shame...it's a cool place. To add, the food was mediocre at best.
Alex P.
Hot apps good variety on cold drinks in the pour wall, good atmosphere for Sunday football!! Came here after goof and had a great time!
Anonymous A.
The food was subpar. A lot of the food needed seasoning. The pizza was not very good. It lacked flavor. The waitresses were very attentive and the atmosphere/decor was the only nice thing that was attractive about the place.
Ajay J.
Amazing place with great food! The beer wall had good choices as well. Very good quality ingredients and flavors. I highly recommend this place. Our server was equally polite and professional. She even shared a little bit of the history about the place. It was a very pleasant experience.
Jay R.
Great Ambiance, place is cool! Met there for a meeting. Pizza was very good! A co-worker had an Italian sandwich of some sort that he said was good. My other co-workers ate chicken wings which didn't look so good. But it is a pizza/Italian joint right. No disappointment from me. I will go back for pizza or other Italian foods. Service was from the bartender which was very good. Kept our drinks full and was attentive.
Joy E.
It's hard to find a place to handle a baseball team of 14-16 year old boys and their families. This establishment was perfect for our group and they said they would stay open as long as we would like, though it was a Sunday and supposed to close earlier. Food was excellent too!! Food ServiceAtmosphere You will not be disappointed
Michelle M.
We have been here quite a few times. The food is good and the wait staff are terrific! However the bartender's could use more help with waiting on you.The two times we have sat at the bar on two different occasions, we sat there, no body greeted us, no body said we will be right with you. We were not acknowledged. We finally had to say, "can we get some service here?" You guys could make a lot more money at the bar if your bartenders were on point. Especially in our area!
Kasha B.
Amazing place! Ashley was our server and she was fantastic...A+++! Pizza was great and the atmosphere was so fun!The only reason I will give 4 stars is because the food runner dumped our food on the table like it was dog food!I can't lie.... We were a bit disappointed and it most definitely affected my experience at Fire on Fifth! Hopefully, it will be better next time and we will return for the fun factor!
David K.
Excellent service cannot overcome mediocre food, nor can poor service overcome good food. Fire on Fifth was the latter, a really poor experience.We came in early for lunch with our two children. The first challenge was access. We did not notice any information on how to go into the dining area with a stroller. On the very end of the entrance area was a small simple stairs elevator which we did not see. So we carried the stroller down the short flight of steps. Upon leaving, we were instructed of the small elevator. Not the best way to move needy adults or small children in need of help down stairs. Maybe I missed a better way, probably not. The atmosphere was a bit loud and could not communicate well across the table in a normal tone. Server was attentive, but a bit over eager when dealing with parents and young children. We are a bit slower. The effort was there, however.As for food, it was very good. The major disappointment came from an order. We were brought a salad entree. It was ordered and was explained correctly in the menu. My wife did not expect the salad to be in this manner. The server quickly summoned the manager - not sure if this was needed, but this was the immediate response. Instead of offering some simple solutions immediately, we were chastised because "don't you know what wedge salad is?" My wife explained that she could not cut this with a plastic knife. We were told this is all that we have. No simple solution, regret, or sorry for the situation. Finally, it was explained that we can take this and "cut this one for you, but this is not what we will do again." We felt so belittled by this that we immediately left with our food. The food was on mark - management surely is not. We wanted to have a good experience so bad...been looking forward to going to the Westclox building and enjoying some pizza for quite some time. Simple tip - kindness goes a long way. We won't be back...we were ridiculed enough.
Jaclyn W.
I came here with my family Saturday afternoon. The building is absolutely beautiful. There is very high ceilings, it's very spacious and tons of tables and rooms. They even have a special room where you can play pool, shuffleboard, darts, there's a golf game and there's also another room that offers slot machines.We ordered the 5th street fries as an appetizer. They were $12 and delicious. The fries are hand cut with marinara, Alfredo sauce, pepperoni, sausage, banana peppers and they tasted great. We split the Big Ben pizza, which had Italian beef, sausage, cheese and giardinera. Everyone really liked that pizza a lot, it was delicious. We also had the sunny side up pizza which had several different cheeses, ham, bacon, sunny side up eggs and everything bagel seasoning. It was delicious! Both pizzas were $15 each.
This is such a cute place. Beautifully designed. Great gluten-free pizza, friendly service and awesome to hear 80's music playing. Don't forget to check out the barrel video games from the 80's!
KLynn S.
Loved this spot! The only reason for 4 stars is that they refuse to let you pick the type of cheese on their signature pizzas. We asked for the dairy free cheese & they were adamant that you cannot deviate from the listed ingredients on the pizza, so we had to build our own, which was a little strange. Otherwise, everything else was spot on. Super grateful to have a place with a vegan cheese option! Great drinks, too!
Leonard P.
About time they got a real Italian type pizza restaurant. All the pie's are 12 inch individual, just like Italy. Fresh ingredients and cooked just right. Sub was huge !!!!!! And the staff were attentive and friendly.
Linda Z.
pizza crust was like cardboard. Expensive for what you get. Better off going to Pizza HouseDesert pizza was burnt. Picture added
We placed our order at the bar because we sat at a high top table and were told they didn't have servers there. No problem. Placed an order of dough nuggets as an appetizer and a pizza for the main course. The pizza came first and the food runner explained they made a mistake and the dough nuggets would be out soon. Five minutes pass and the nuggets finally arrive. I asked the food runner if we would be getting a discount on them since they were late. She didn't know. When checking out, we were charged. I inquired and the bartender (Kaylee) informed me that they only discount or remove food if it's undercooked. I wasn't going to argue but asked to speak to the manager to inform them of my dissatisfaction. She was the manager and did not care that I was unhappy or that I would share my experience with others. What a shame...it's a cool place. To add, the food was mediocre at best.
Hot apps good variety on cold drinks in the pour wall, good atmosphere for Sunday football!! Came here after goof and had a great time!
The food was subpar. A lot of the food needed seasoning. The pizza was not very good. It lacked flavor. The waitresses were very attentive and the atmosphere/decor was the only nice thing that was attractive about the place.
Amazing place with great food! The beer wall had good choices as well. Very good quality ingredients and flavors. I highly recommend this place. Our server was equally polite and professional. She even shared a little bit of the history about the place. It was a very pleasant experience.
Great Ambiance, place is cool! Met there for a meeting. Pizza was very good! A co-worker had an Italian sandwich of some sort that he said was good. My other co-workers ate chicken wings which didn't look so good. But it is a pizza/Italian joint right. No disappointment from me. I will go back for pizza or other Italian foods. Service was from the bartender which was very good. Kept our drinks full and was attentive.
It's hard to find a place to handle a baseball team of 14-16 year old boys and their families. This establishment was perfect for our group and they said they would stay open as long as we would like, though it was a Sunday and supposed to close earlier. Food was excellent too!! Food ServiceAtmosphere You will not be disappointed
We have been here quite a few times. The food is good and the wait staff are terrific! However the bartender's could use more help with waiting on you.The two times we have sat at the bar on two different occasions, we sat there, no body greeted us, no body said we will be right with you. We were not acknowledged. We finally had to say, "can we get some service here?" You guys could make a lot more money at the bar if your bartenders were on point. Especially in our area!
Amazing place! Ashley was our server and she was fantastic...A+++! Pizza was great and the atmosphere was so fun!The only reason I will give 4 stars is because the food runner dumped our food on the table like it was dog food!I can't lie.... We were a bit disappointed and it most definitely affected my experience at Fire on Fifth! Hopefully, it will be better next time and we will return for the fun factor!
Excellent service cannot overcome mediocre food, nor can poor service overcome good food. Fire on Fifth was the latter, a really poor experience.We came in early for lunch with our two children. The first challenge was access. We did not notice any information on how to go into the dining area with a stroller. On the very end of the entrance area was a small simple stairs elevator which we did not see. So we carried the stroller down the short flight of steps. Upon leaving, we were instructed of the small elevator. Not the best way to move needy adults or small children in need of help down stairs. Maybe I missed a better way, probably not. The atmosphere was a bit loud and could not communicate well across the table in a normal tone. Server was attentive, but a bit over eager when dealing with parents and young children. We are a bit slower. The effort was there, however.As for food, it was very good. The major disappointment came from an order. We were brought a salad entree. It was ordered and was explained correctly in the menu. My wife did not expect the salad to be in this manner. The server quickly summoned the manager - not sure if this was needed, but this was the immediate response. Instead of offering some simple solutions immediately, we were chastised because "don't you know what wedge salad is?" My wife explained that she could not cut this with a plastic knife. We were told this is all that we have. No simple solution, regret, or sorry for the situation. Finally, it was explained that we can take this and "cut this one for you, but this is not what we will do again." We felt so belittled by this that we immediately left with our food. The food was on mark - management surely is not. We wanted to have a good experience so bad...been looking forward to going to the Westclox building and enjoying some pizza for quite some time. Simple tip - kindness goes a long way. We won't be back...we were ridiculed enough.
I came here with my family Saturday afternoon. The building is absolutely beautiful. There is very high ceilings, it's very spacious and tons of tables and rooms. They even have a special room where you can play pool, shuffleboard, darts, there's a golf game and there's also another room that offers slot machines.We ordered the 5th street fries as an appetizer. They were $12 and delicious. The fries are hand cut with marinara, Alfredo sauce, pepperoni, sausage, banana peppers and they tasted great. We split the Big Ben pizza, which had Italian beef, sausage, cheese and giardinera. Everyone really liked that pizza a lot, it was delicious. We also had the sunny side up pizza which had several different cheeses, ham, bacon, sunny side up eggs and everything bagel seasoning. It was delicious! Both pizzas were $15 each.
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This is such a cute place. Beautifully designed. Great gluten-free pizza, friendly service and awesome to hear 80's music playing. Don't forget to check out the barrel video games from the 80's!
Loved this spot! The only reason for 4 stars is that they refuse to let you pick the type of cheese on their signature pizzas. We asked for the dairy free cheese & they were adamant that you cannot deviate from the listed ingredients on the pizza, so we had to build our own, which was a little strange. Otherwise, everything else was spot on. Super grateful to have a place with a vegan cheese option! Great drinks, too!
About time they got a real Italian type pizza restaurant. All the pie's are 12 inch individual, just like Italy. Fresh ingredients and cooked just right. Sub was huge !!!!!! And the staff were attentive and friendly.
pizza crust was like cardboard. Expensive for what you get. Better off going to Pizza HouseDesert pizza was burnt. Picture added