Dunkin'

15719 Division St, Plainfield
(815) 782-6817

Recent Reviews

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Kelly Pride

So quick in the morning.

Atmosphere: 5

Food: 5

Service: 5

Aziz bek

I ordered hot latte, but I got a cold regular coffee. Never come again.

Service: 1

Jordan Gomez

This used to be a good location, but it has gone downhill. The baristas are always working alone, and one girl is especially rude she’s unprofessional, always has her hair down, and I’ve never once seen her smile. The last straw was finding a hair in my coffee. Really disappointing

John

I stopped in the drive-thru on August 4th around 11am for a cup of coffee with my Mom. I didn’t catch any of their names, but the Staff was VERY friendly. There was a bit of a language / accent barrier, but I could still understand them.

However, not only was my Order correct and delicious, they went above and beyond, and gave my Mom a full sample(short cup size) of their daily brewed coffee without charging me.

Thank you so much for brightening our day, we will definitely be coming back to this location 👏

Atmosphere: 5

Food: 5

Service: 5

Michael K

Everyone here used to be great. Now the gal with black hair has changed that. Can’t even get a smile or grunt out of her. The one time she just sat there back on her phone and watched me stand at the register with no one else around. I don’t think she’s ever once said “hi”. Time for Starbucks.

Atmosphere: 4

Food: 4

Service: 1

Emily D

I have gone here a few times and never have gotten the correct order. They are friendly but never accurate so I caution if you have any food allergies.

Food: 2

Service: 2

Abbey Clarke

The nicest employee with glasses made my experience at this location AMAZING! I love her. She is the GOAT

Service: 5

Cynthia Simotes

Breakfast sandwiches are good, it was hot. Service was not very personable.

Atmosphere: 3

Food: 5

Service: 3

Trish Alvis

So helpful, always get my order right!!!!!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Doughnut

Tony Butera

Quick easy drive thru!

Kid-friendliness: Well they sell donuts

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Muffins, Dozen Donuts

Suzanne Schneider

There was not much to choose from also I had to pay extra for certain donuts.

Marvin Boulware

Just got coffee.

Atmosphere: 5

Service: 5

jk prblm

this is UNACCEPTABLE!!! the managers are accepting students to work and don’t even train them, leaving poor children by themselves and letting customers yell at them!!! do NOT work there!

Atmosphere: 1

Andrea Dusage

This is the 3rd time I’ve gotten an iced latte at this location and it’s pure milk and flavor, no coffee, every time. I will definitely not be going back. 3 chances was enough.

Food: 1

Jordan Ezsak

Absolutely horrible experience in drive through atrocious customer service

Atmosphere: 5

Food: 3

Service: 1

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