Dunkin'

13313 Illinois Rte 59, Plainfield
(815) 609-1940

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Recent Reviews

How often does one take time out to write a review for a Dunkin’? I’d venture to guess not often. But if there’s one branch of Dunkin’ that deserves a review, it’s this one. Bobby and his team at Dunkin’ are BEYOND amazing! And I’m not just speaking from my experience but from my observation with the team dealing with other customers. They remember names, they remember orders, they’re all polite, and go out of their way..the customer service is top notch h. Even...
I ran in for a large coffee, and I was very happy with it. It seems to me that this Dunkin' is family owned and ran smoothly like a well-oiled machine. I watched the girl make my drink and 3 others like she could do this stuff blindfolded. It was hot, fresh, and tasted great. The restaurant itself was clean, busy, and fully stocked. When I'm in the area, I'll definitely return.
I have been a customer at this Dunkin location for around 8 years, and the drinks are always so consistent and reliable. They are made super well every time, and my favorite employee is Bobby. He is so kind, warm, and friendly — always striving to provide the best customer service. My only criticism is that the other employees (not including Bobby) are not always super attentive. There have been many times where I have walked in to pick up my online order, and no one makes an...

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