Dunkin'
1204 N Elmhurst Rd, Prospect Heights
(847) 947-2125
Recent Reviews
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Paid $5.21 for a large coffee with a shot of espresso, when I got the coffee it DID NOT have espresso in it. I complained and woman behind the counter did not seem to care to make it right until I simply asked for my money back. When I asked for my money back, then they decided to make it correct.
No apology, no “sorry for the mistake.”
Atmosphere: 1
Food: 1
Service: 1
Got a bagel few minutes ago, they didn’t bake bagel properly, it’s really hard to chew.
Atmosphere: 4
Food: 1
Service: 2
Been eating there since 2020, food is great and service was good. However recently they did a remodel and now it seems every time I order a drink it’s either made wrong or been forgotten. Unless there’s change, I won’t be able to come back here.
Atmosphere: 2
Food: 2
Service: 3
Dunkin' on N Elmhurst Rd is a convenient spot for grabbing a quick coffee and breakfast. Known for its wide variety of donuts, bagels, and breakfast sandwiches, it’s a popular stop for morning commuters. The coffee is consistently good, and the service is fast and friendly. Whether you're in for a quick drive-thru or a sit-down snack, Dunkin' offers reliable quality and a welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The best dunkin around! The employees are great! Orders always prepared correctly and quickly.
Atmosphere: 5
Food: 5
Service: 5
Employees are RUDE and VERY disrespectful, especially after 3pm, the afternoon shift workers have terrible customer service. One worker closes 20 minutes early before 9pm closing on the weekdays. I was not able to get me and my daughters donuts since the worker threw them out early.
Atmosphere: 1
Food: 1
Service: 1
The crew is really friendly always smiling and giving the best and fast service coffee is always fresh and their recommendations are always good ?
Atmosphere: 5
Food: 5
Service: 5
I had to wait over 20 minutes for my order to be ready and I was the first customer in
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hash Browns
Most of the staff is friendly and the food is usually good. However, there is a male cashier with dyed blond-ish hair who is very rude and has a terrible attitude. He doesn't greet you; he just stares at you. Honestly, he ruins the entire atmosphere.
Service: 1
The best Dunkin' Donuts I've ever seen. Very friendly staff. I recommend it to everyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Your Team Member Temo is excellent! He had awesome customer service, was knowledgeable about the drinks and helped me pick one out. I think he deserves a raise to be honest. 5 stars. Oh and my choice tasted great. I'll frequent this location now just because of his service.
Atmosphere: 5
Food: 5
Service: 5
Ricobel decaf 3 creams two
Atmosphere: 5
Food: 4
Service: 4
The Donuts are getting smaller!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
If your craving a sweet, why not try Dunkin' to satisfy your desire. You can buy a single donut or share either 1/2 a dozen to a dozen delicious ? donuts.
Atmosphere: 5
Food: 4
Service: 4
Very clean and good attention
Atmosphere: 5
Food: 5
Service: 5
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