Dunkin'
1204 N Elmhurst Rd, Prospect Heights
(847) 947-2125
Recent Reviews
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The people that are people working there are so rude. She literally doesn’t even a speak a single word while taking the order. I thought she can’t speak but i am wrong. She walks up with an irritated face like she doesn’t want to work there. Hell NO to that place.
Atmosphere: 1
Food: 1
Service: 1
Both employees very rude. No hello, no what can I get you, no thank you, nothing. Unfortunately for them, talking about people in Spanish doesn’t work well when the people they’re talking about also speak Spanish. The coffee tasted like it was made with well water, and the sandwich was still cold on the inside. Unfortunately I was already 10-12 minutes away before trying either. Big L for this location.
Atmosphere: 1
Food: 3
Service: 1
The food and coffee here is very tasty
Atmosphere: 5
Food: 5
Service: 5
Paid $5.21 for a large coffee with a shot of espresso, when I got the coffee it DID NOT have espresso in it. I complained and woman behind the counter did not seem to care to make it right until I simply asked for my money back. When I asked for my money back, then they decided to make it correct.
No apology, no “sorry for the mistake.”
Atmosphere: 1
Food: 1
Service: 1
Got a bagel few minutes ago, they didn’t bake bagel properly, it’s really hard to chew.
Atmosphere: 4
Food: 1
Service: 2
Been eating there since 2020, food is great and service was good. However recently they did a remodel and now it seems every time I order a drink it’s either made wrong or been forgotten. Unless there’s change, I won’t be able to come back here.
Atmosphere: 2
Food: 2
Service: 3
Dunkin' on N Elmhurst Rd is a convenient spot for grabbing a quick coffee and breakfast. Known for its wide variety of donuts, bagels, and breakfast sandwiches, it’s a popular stop for morning commuters. The coffee is consistently good, and the service is fast and friendly. Whether you're in for a quick drive-thru or a sit-down snack, Dunkin' offers reliable quality and a welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The best dunkin around! The employees are great! Orders always prepared correctly and quickly.
Atmosphere: 5
Food: 5
Service: 5
Employees are RUDE and VERY disrespectful, especially after 3pm, the afternoon shift workers have terrible customer service. One worker closes 20 minutes early before 9pm closing on the weekdays. I was not able to get me and my daughters donuts since the worker threw them out early.
Atmosphere: 1
Food: 1
Service: 1
The crew is really friendly always smiling and giving the best and fast service coffee is always fresh and their recommendations are always good ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had to wait over 20 minutes for my order to be ready and I was the first customer in
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hash Browns
Most of the staff is friendly and the food is usually good. However, there is a male cashier with dyed blond-ish hair who is very rude and has a terrible attitude. He doesn't greet you; he just stares at you. Honestly, he ruins the entire atmosphere.
Service: 1
The best Dunkin' Donuts I've ever seen. Very friendly staff. I recommend it to everyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Your Team Member Temo is excellent! He had awesome customer service, was knowledgeable about the drinks and helped me pick one out. I think he deserves a raise to be honest. 5 stars. Oh and my choice tasted great. I'll frequent this location now just because of his service.
Atmosphere: 5
Food: 5
Service: 5
Ricobel decaf 3 creams two
Atmosphere: 5
Food: 4
Service: 4
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