Excellent food and relaxed atmosphere…our new favorite place!
Katari Bender
DO NOT SLEEP ON THIS PLACE!!! My husband and I moved to the area a few years ago and since we have found this place, we rarely go anywhere else. He had a kidney transplant and is extremely particular about what he will eat and Union Ale House ALWAYS accommodates! Michelle, who is honestly, the most amazing bartender, knows our orders by heart. She welcomes EVERYONE and makes us all feel like we’re sitting at Cheers! The atmosphere is so friendly and the patrons all become friends. The only time I am bummed is when Michelle isn’t working…
Atmosphere: 5
Food: 5
Service: 5
Jade k. Laveau
I am changing my review of this place. I come from a bar background so I understand the lay of the land. Typically there are insiders and outsiders and really that’s no different than any job. But typically bartenders will still take care of people who are at their bar. I will say that before the owners changed there was a mutual exchange in that I am a regular but I am not looking to be an insider. Just want a place to rest, eat good food and hang. All of the female bartenders except Lacy have totally given up professionalism. About 2 months ago I ordered fajitas and Rosie was the bartender. Since the new owner took over she became outright rude. I didn’t tip AT ALL because of this. Luckily because I’m nervous about fraud, I only move what I spend over from another account. When I left she attempted to put an approximate tip of 15ish dollars on but it declined. I didn’t say anything. I was never rude to her but her regulars don’t like me and for the most part it’s mutual but we are adults so that shouldn’t matter. This is a small town and the food is good here. The karaoke is fun. I’m a singer so I love it but I always have to call and see which bartender is working because if Michelle is working she will not only directly insult me but after I order she will stop and talk to one of the other bartenders and then go out for a cigarette before she comes back and smirks at me that she is aware she can get away with anything. With staff like this I would honestly keep an eye on the numbers because it is apparent that the bartenders run the new owner which it wasn’t like that with the previous owner. There were lines that were not crossed. Now there are no lines. And I have heard from clients I sent here. Only 2. They didn’t get the best service but they thought perhaps they were short staffed. I watched the bartender Jen make someone at the bar feel absolutely terrible when she ridiculed him and said that Union is a special place and if you act right you can sit on the big comfy couch with them. I wouldn’t bother writing this review cause this seems to be bitter small town long time friends shenanigans and that’s just what it is. But this is a big tech town with Discover people coming in and conferences major surrounding hotels. So the food is absolutely outstanding but you just never know what kind of service you will get. I would highly recommend unless you have my thick skin just ordering from here. And to be honest, I’m not so sure the regulars even like each other. Small town shenanigans… 🦃
Atmosphere: 1
Food: 5
Service: 1
cian simon
Best food and best customer service
Atmosphere: 5
Food: 5
Service: 5
Shawn Scott
Helpful bartender and pleasant wait staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Fish and Chips
Colleen Chionis
Michelle rocks!!! She knows my drink, my shot and all the best jokes!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Panini
George Chengazhacherril
This place is a hidden Gem, well not so hidden anymore Lol! Their tamales are fire 🔥, and the Old Fashioned hits just right. Perfect vibes, great food, and drinks that keep the night going. Definitely my new go-to.
Atmosphere: 5
Food: 5
Service: 5
Shibin Thomas
If you’re looking for great food and a cozy atmosphere, Union Ale House is the place to go! Their Union Burger is hands-down the best burger I’ve ever had – juicy, perfectly cooked, and packed with flavor. The chicken wings are also a must-try; they’re crispy, flavorful, and cooked to perfection. Whether you’re stopping by for a quick meal or hanging out with friends, the staff is always friendly, and the service is top-notch. Even the owner came to our table and made sure that we were being taken care of.
I highly recommend this spot for anyone craving great burgers, wings, and great customer service.
Monica Mullen
I was at a friends house and we ordered takeout. I've eaten here one other time about a year ago so I knew what I wanted to get. Something was very different this time. The onion rings and French fries were terrible. Not sure if the oil in the fryer was old or the breading on the onion rings was bad. I had everyone at the party try them and they said the same thing. I was really looking forward to some onion rings. I called to let them know about the food quality and taste. The lady I spoke with was very nice, offered to make us food again and deliver it at no charge. We decided against that, figured it would taste the same. She offered to give the hostess $25 off her next visit. We appreciated the great service and willingness to make it right.
Atmosphere: 4
Food: 1
Service: 4
Dre Brito
I had the chicken bacon 🥓 club it was awesome 👌. Good spot for a 🍺
Great food in a nice looking bar. I will definitely be back. Waitress has a great smile,
Karen Lemke
Stopped in on a day trip from Michigan. Was greeted the minute we walked in the door and seated immediately. I had the Grilled Steak and Bleu Cheese Salad - it was CRAZY GOOD. And the staff was a well-oiled machine, making sure we were well taken care of.
You’ll find that rare combination of great food and stellar service at the Union Ale House. I highly recommend. Cheers from Michigan!
Atmosphere: 5
Food: 5
Service: 5
Minna Yoon
I was skeptical about having lunch here because I am not a beer drinker or gambler. But wow! The food was amazing. My father had the Tokyo shrimp and I had the ahi salad. It was fresh, beautifully presented, and really yummy! The service was a bit off when we came in, but worth it for food.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Lunch
Stephanie Cappello
I liked my food, service was good, but for an ale house to only have a few craft beers on tap is kinda crazy to me. Also, 4% service charge on the bill??! Have people lost their damn mind? Increase your prices appropriately instead of sneakily adding a charge to the end. Really put a sour taste in my mouth, probably wouldn't come back again for that greed alone. ------------- Edit for owners response: You can clearly see that the owner refuses to take responsibility for the over priced service fee. It was stated at the bottom of the receipt in text, nowhere before that like at the door, or in the menu. Not even as a line item in the numeric total of the receipt. When I brought it up to the waitress, she said no one has ever asked about it. So either she is lying or I'm the only customer who thought it was odd to have a random fee added. Not only that, it doesn't state it's a credit card fee it says service charge. When I asked if she could take it off if I paid cash, she said yes at first, and then realized she couldn't. So looks like as a manager you are lying on the reviews or you need to do better training, because like I said the server was great.
Atmosphere: 3
Food: 4
Service: 4
Marvin Salazar
Excellent servicing, excellent food, excellent atmosphere and a good place to enjoy with families, friends and meet new people.
Excellent food and relaxed atmosphere…our new favorite place!
DO NOT SLEEP ON THIS PLACE!!! My husband and I moved to the area a few years ago and since we have found this place, we rarely go anywhere else. He had a kidney transplant and is extremely particular about what he will eat and Union Ale House ALWAYS accommodates! Michelle, who is honestly, the most amazing bartender, knows our orders by heart. She welcomes EVERYONE and makes us all feel like we’re sitting at Cheers! The atmosphere is so friendly and the patrons all become friends.
The only time I am bummed is when Michelle isn’t working…
Atmosphere: 5
Food: 5
Service: 5
I am changing my review of this place. I come from a bar background so I understand the lay of the land. Typically there are insiders and outsiders and really that’s no different than any job. But typically bartenders will still take care of people who are at their bar. I will say that before the owners changed there was a mutual exchange in that I am a regular but I am not looking to be an insider. Just want a place to rest, eat good food and hang. All of the female bartenders except Lacy have totally given up professionalism. About 2 months ago I ordered fajitas and Rosie was the bartender. Since the new owner took over she became outright rude. I didn’t tip AT ALL because of this. Luckily because I’m nervous about fraud, I only move what I spend over from another account. When I left she attempted to put an approximate tip of 15ish dollars on but it declined. I didn’t say anything. I was never rude to her but her regulars don’t like me and for the most part it’s mutual but we are adults so that shouldn’t matter. This is a small town and the food is good here. The karaoke is fun. I’m a singer so I love it but I always have to call and see which bartender is working because if Michelle is working she will not only directly insult me but after I order she will stop and talk to one of the other bartenders and then go out for a cigarette before she comes back and smirks at me that she is aware she can get away with anything. With staff like this I would honestly keep an eye on the numbers because it is apparent that the bartenders run the new owner which it wasn’t like that with the previous owner. There were lines that were not crossed. Now there are no lines. And I have heard from clients I sent here. Only 2. They didn’t get the best service but they thought perhaps they were short staffed. I watched the bartender Jen make someone at the bar feel absolutely terrible when she ridiculed him and said that Union is a special place and if you act right you can sit on the big comfy couch with them. I wouldn’t bother writing this review cause this seems to be bitter small town long time friends shenanigans and that’s just what it is. But this is a big tech town with Discover people coming in and conferences major surrounding hotels. So the food is absolutely outstanding but you just never know what kind of service you will get. I would highly recommend unless you have my thick skin just ordering from here. And to be honest, I’m not so sure the regulars even like each other. Small town shenanigans… 🦃
Atmosphere: 1
Food: 5
Service: 1
Best food and best customer service
Atmosphere: 5
Food: 5
Service: 5
Helpful bartender and pleasant wait staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Fish and Chips
Michelle rocks!!! She knows my drink, my shot and all the best jokes!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Panini
This place is a hidden Gem, well not so hidden anymore Lol! Their tamales are fire 🔥, and the Old Fashioned hits just right. Perfect vibes, great food, and drinks that keep the night going. Definitely my new go-to.
Atmosphere: 5
Food: 5
Service: 5
If you’re looking for great food and a cozy atmosphere, Union Ale House is the place to go! Their Union Burger is hands-down the best burger I’ve ever had – juicy, perfectly cooked, and packed with flavor. The chicken wings are also a must-try; they’re crispy, flavorful, and cooked to perfection. Whether you’re stopping by for a quick meal or hanging out with friends, the staff is always friendly, and the service is top-notch. Even the owner came to our table and made sure that we were being taken care of.
I highly recommend this spot for anyone craving great burgers, wings, and great customer service.
I was at a friends house and we ordered takeout. I've eaten here one other time about a year ago so I knew what I wanted to get. Something was very different this time. The onion rings and French fries were terrible. Not sure if the oil in the fryer was old or the breading on the onion rings was bad. I had everyone at the party try them and they said the same thing. I was really looking forward to some onion rings. I called to let them know about the food quality and taste. The lady I spoke with was very nice, offered to make us food again and deliver it at no charge. We decided against that, figured it would taste the same. She offered to give the hostess $25 off her next visit. We appreciated the great service and willingness to make it right.
Atmosphere: 4
Food: 1
Service: 4
I had the chicken bacon 🥓 club it was awesome 👌. Good spot for a 🍺
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Great food in a nice looking bar. I will definitely be back. Waitress has a great smile,
Stopped in on a day trip from Michigan. Was greeted the minute we walked in the door and seated immediately. I had the Grilled Steak and Bleu Cheese Salad - it was CRAZY GOOD. And the staff was a well-oiled machine, making sure we were well taken care of.
You’ll find that rare combination of great food and stellar service at the Union Ale House. I highly recommend. Cheers from Michigan!
Atmosphere: 5
Food: 5
Service: 5
I was skeptical about having lunch here because I am not a beer drinker or gambler. But wow! The food was amazing. My father had the Tokyo shrimp and I had the ahi salad. It was fresh, beautifully presented, and really yummy! The service was a bit off when we came in, but worth it for food.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Lunch
I liked my food, service was good, but for an ale house to only have a few craft beers on tap is kinda crazy to me. Also, 4% service charge on the bill??! Have people lost their damn mind? Increase your prices appropriately instead of sneakily adding a charge to the end. Really put a sour taste in my mouth, probably wouldn't come back again for that greed alone.
-------------
Edit for owners response:
You can clearly see that the owner refuses to take responsibility for the over priced service fee. It was stated at the bottom of the receipt in text, nowhere before that like at the door, or in the menu. Not even as a line item in the numeric total of the receipt. When I brought it up to the waitress, she said no one has ever asked about it. So either she is lying or I'm the only customer who thought it was odd to have a random fee added. Not only that, it doesn't state it's a credit card fee it says service charge. When I asked if she could take it off if I paid cash, she said yes at first, and then realized she couldn't. So looks like as a manager you are lying on the reviews or you need to do better training, because like I said the server was great.
Atmosphere: 3
Food: 4
Service: 4
Excellent servicing, excellent food, excellent atmosphere and a good place to enjoy with families, friends and meet new people.
Atmosphere: 5
Food: 5
Service: 5
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