McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
10607 N Main St, Richmond
(815) 678-2256
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | 5AM - 11PM |
Tuesday | 5AM - 11PM |
Wednesday | 5AM - 11PM |
Thursday | 5AM - 11PM |
Friday | 5AM - 11PM |
Saturday | 5AM - 11PM |
Sunday | 5AM - 11PM |
McDonald's is a popular fast-food chain that offers quick and convenient meals. The drive-thru cashier is often friendly and cheerful, ensuring that orders are accurate and hot. Food can be ordered ahead through the app, with staff bringing it to a table for a brief dining experience. While the location may feel modern and stark, the staff's warmth and attention to detail can make a positive impact on the customer's visit.
The restaurant has recently received both positive and negative reviews. Some customers praised the friendly staff, such as Christie and Sarah, who provided excellent service and made them feel welcome. They also commended the quality of the food, particularly the McRib meal. However, other customers expressed frustration with the long wait times in the drive-thru, even when ordering ahead through the app. Additionally, some customers were surprised by the introduction of a charge for water refills, which they felt was an unfavorable change.
Despite these mixed reviews, the restaurant continues to strive to provide a positive dining experience for its customers.