McDonald's

Name: McDonald's
Address: 10607 N Main St, Richmond, Illinois, 60071, US
Telephone: (815) 678-2256
Price range: $
Rating: 2.7

$ • Fast Food, Burgers, Coffee Shops

Hours:
10607 N Main St, Richmond
(815) 678-2256

Menu Order Online

About McDonald's

McDonald's is a well-known fast-food chain that provides quick and convenient meals. The drive-thru cashier is often friendly and cheerful, making sure orders are accurate and served hot. Customers can order ahead using the app, and staff sometimes bring their food to the table for a short dining experience. The location may seem modern and simple, but the friendly staff and attention to detail can make a customer’s visit better.

Recently, the restaurant has received mixed reviews. Some customers praised the friendly staff, like Christie and Sarah, who provided good service and made them feel welcome. They also liked the quality of the food, especially the McRib meal. Others mentioned long wait times in the drive-thru, even when ordering ahead through the app. Some were surprised by a new charge for water refills, which they felt was an unwelcome change.

Additionally, the restaurant did a great job during a busy event, handling all the concert-goers efficiently. Food was delivered quickly, fresh, and was appreciated by many. However, there was an issue with an app discount not being applied, and the staff’s sarcastic response made some customers feel dismissed. Despite these issues, the restaurant continues to try to provide a positive experience for its visitors.