Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
370 IL-38, Rochelle
(815) 561-2100
About Jimmy John's
Jimmy John's Reviews
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Rude customer service! Will never go back to this location. ZERO stars!
Blonde boy with curly hair should not work there and has NO customer service skills of any kind-I filed a complaint already
Terrible experience from beginning to end —from placing the order at the drive thru window to getting to the window to ask questions. DO NOT GO HERE!
1. This is an entry level job. If you don’t like it enough to be kind to your customers and at least fake a smile…move on.
2. If you don’t have something that is listed on your menu, don’t be rude when somebody orders it. It’s not our job to know what you don’t have.
🍪🍪To the young lady working this evening, you’re the reason this world is a little brighter and beautiful! I don’t know how you knew, but you knew and totally made my night. Keep shining bright! 🍪🍪 Excellent service! Great food and super fast!
Ratings
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 9PM |
Jimmy John's serves sandwiches, including the Club Lulu, with varying levels of satisfaction. Some customers have experienced issues with food quality, such as expired chips, while others have enjoyed fresh and quick meals. Recently, the restaurant introduced toasted sandwiches, which have been described as delicious. The service is generally good, with helpful and patient staff who are nice and willing to assist customers. The facility also seems to be nice and clean, contributing to a pleasant atmosphere. Despite some recent concerns about speed and the rewards program accessibility, the restaurant has its fans and is worth a try.