Auntie Anne's
7200 Harrison Ave, Rockford
(815) 332-4732
Recent Reviews
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Pretzels were good as always, but it is starting to get a little pricey for what you get...
Atmosphere: 3
Food: 4
Service: 3
I decided to try something different today. I ordered the frozen strawberry lemonade. I’ve tasted sour, tart, sweet lemonade but never one like this. I can only imagine this is what burnt metal tastes like. The after taste is awful. The pretzel is bland tasting. I’m disappointed. And for the price I paid I will not be returning.
Very disappointing. Went and ordered a few of the larger cups of pretzels and watched them dump a smaller cup into the larger cup, add two pieces and call it a large cup...they did this 3 times... So they charged me for large cups of pretzels but basically gave me a small cup plus 2 or 3 pieces... The ladies working were rude and lacked customer service and just continued their conversation while barely acknowledging that I was there waiting for food. I don't think I'll be returning. I'm very very disappointed.
Very disappointing. Went and ordered a few of the larger cups of pretzels and watched them dump a smaller cup into the larger cup, add two pieces and call it a large cup...they did this 3 times... So they charged me for large cups of pretzels but basically gave me a small cup plus 2 or 3 pieces... The ladies working were rude and lacked customer service and just continued their conversation while barely acknowledging that I was there waiting for food. I don't think I'll be returning. I'm very very disappointed.
Staff was friendly and the pretzels were great!
I love this place. The best pretzels I have ever had. Alex was such a great help and had the best smile.
Great service ! Delicious foods.
Tried to use a coupon code that was timed and the cashier took so long that the code expired and he proceeded to tell me that it couldn't be used now and there was nothing he could do. Was a coupon for a free pretzel through tmobile and was the same code for everyone. Was set on a 2 minute timer to expire after revealing. Was my first experience and will be my last. Definitly not worth the hassle. Isnt that hard to put in a code in a computer. Especially when it's the same code for everyone. It's not my fault that he didnt know what he was doing yet I lost my free pretzel and got my lunch date ruined.
They don't accept coupons when I went there on my visit I say this because I printed a coupon Online that day I came there and they told me it's expired even though I showed them the expiration date very disappointing.
I love this place it's so good
Restaurantji Recommends
I love this place it's so good
Just recently visited this place and was extremely disappointed the guy working was extremely rude and pushy
Just recently visited this place and was extremely disappointed the guy working was extremely rude and pushy
I love their pretzel nuggets and frozen lemonade.
Great service by great people, I hope their manager recognizes it.
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