Our friends had hyped this restaurant, but we were very disappointed… ➡️Service was horrible- only kiosk ordering, so the line for the two kiosks was long ➡️Ordering from the kiosk means that you can’t order a combo meal- everything is a la carte. And you can’t get a senior discount ➡️Bathrooms were very dirty ➡️Don’t waste your money on the gluten free bun- as soon as it gets any sauce on it, it starts to disintegrate
Atmosphere: 4
Food: 3
Service: 1
Autumn Summers
Got my order wrong. I ordered a gluten free loaded fry. When I got to the window, a guy at the drive through said he didn’t know if my loaded fries were gluten free or not. And I know, in the past, Beef a Roo is capable of making the loaded fry gluten free. Now if I was a celiac (I’m not), but if I was I would have a severe reaction. And the guy at the drive, said he’d make a new one, which he did. And he told me, that I could keep the one that was wrong. A woman employee brought the new ordered out, requested to take the wrong ordered back. And I also ordered a buffalo chicken sandwich, instead I got the buffalo chicken wrap. This all happened after telling my order several times for clarification.
Gary Moore
Good food and good service.
Food: 5
Service: 5
Tina Smoltich-Berg
I didn’t go…
Jane Femminella
Love the gluten free alternatives!
Atmosphere: 5
Food: 5
Service: 5
Joan Smith
Always great service new place for me too get there wraps love them all
Atmosphere: 5
Food: 5
Service: 5
Jessie
We are from Wisconsin and searched for something new to us… the staff were all helpful and friendly, and the food was fresh to order.. 10/10 we loved it 🫶🫶🫶
Atmosphere: 5
Food: 5
Service: 5
Mary Rinden
Always fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Chip M.
Have you tried their beef & cheese sandwich??? Crazy delicious. Also loved that this place doesn’t push you to leave tip. Their cheese fries is loaded.
At about 4pm Sat Aug 30 I ordered drive up, big beef waffle fries and a drink.finally got my order. Thought I would check on my for a change . Found that the waffle fries were way over cooked. Crunchy and oily. Drove back around android the colored fellow, he did not say a word, took the fries and stood at the counter annfingered through them. Gave the fries back to the kitchen and asked me to pull ahead, which I did. A few minutes later the same fellow came back out with another of fries in a. G. Did not say “sorry about that”. I drove off and stopped down the street and checked on those fries. This time they were over cooked again and oil dripping off them.mi could not eat these!!!!! They must havereheatedthonesninfirstbhad and for sure did not make another order fresh, as they should have.. very unhappy about this.$13 for a meal it should be fresh. I eat at your place several times a month and I guess I have to go to Arbys instead for my beef .sandwich.. whenretired like I am I have to be choosy on how I spend my money.m
Food: 1
Service: 2
April Roxtar
Clean and friendly! The food was really good! Crispy hot fries and tender juicy beef!
Atmosphere: 5
Food: 5
Service: 5
Mohammad Ali
Real burgers, not the mischief meat from other chain stores like McDonald's, burger king, Wendy's etc... It's at the same level as Johnny Rockets
Atmosphere: 5
Food: 5
Service: 5
Joshua Way
Lexus drive did an exemplary job! The lunch staff was prompt, professional, and very helpful and ensured my meal was made accurately and timely!!
Atmosphere: 5
Food: 5
Service: 5
Dr. Batoul Hassan
This place is amazing! Best burger ever! I wish they were in more locations. Quality burgers and the onion rings are to die for
The young man behind the counter was a hoot and made my smores shake perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Bacon Double Cheeseburger
Our friends had hyped this restaurant, but we were very disappointed…
➡️Service was horrible- only kiosk ordering, so the line for the two kiosks was long
➡️Ordering from the kiosk means that you can’t order a combo meal- everything is a la carte. And you can’t get a senior discount
➡️Bathrooms were very dirty
➡️Don’t waste your money on the gluten free bun- as soon as it gets any sauce on it, it starts to disintegrate
Atmosphere: 4
Food: 3
Service: 1
Got my order wrong. I ordered a gluten free loaded fry. When I got to the window, a guy at the drive through said he didn’t know if my loaded fries were gluten free or not. And I know, in the past, Beef a Roo is capable of making the loaded fry gluten free. Now if I was a celiac (I’m not), but if I was I would have a severe reaction. And the guy at the drive, said he’d make a new one, which he did. And he told me, that I could keep the one that was wrong. A woman employee brought the new ordered out, requested to take the wrong ordered back. And I also ordered a buffalo chicken sandwich, instead I got the buffalo chicken wrap. This all happened after telling my order several times for clarification.
Good food and good service.
Food: 5
Service: 5
I didn’t go…
Love the gluten free alternatives!
Atmosphere: 5
Food: 5
Service: 5
Always great service new place for me too get there wraps love them all
Atmosphere: 5
Food: 5
Service: 5
We are from Wisconsin and searched for something new to us… the staff were all helpful and friendly, and the food was fresh to order.. 10/10 we loved it 🫶🫶🫶
Atmosphere: 5
Food: 5
Service: 5
Always fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Have you tried their beef & cheese sandwich??? Crazy delicious. Also loved that this place doesn’t push you to leave tip. Their cheese fries is loaded.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
At about 4pm Sat Aug 30 I ordered drive up, big beef waffle fries and a drink.finally got my order. Thought I would check on my for a change . Found that the waffle fries were way over cooked. Crunchy and oily. Drove back around android the colored fellow, he did not say a word, took the fries and stood at the counter annfingered through them. Gave the fries back to the kitchen and asked me to pull ahead, which I did. A few minutes later the same fellow came back out with another of fries in a. G. Did not say “sorry about that”. I drove off and stopped down the street and checked on those fries. This time they were over cooked again and oil dripping off them.mi could not eat these!!!!! They must havereheatedthonesninfirstbhad and for sure did not make another order fresh, as they should have.. very unhappy about this.$13 for a meal it should be fresh. I eat at your place several times a month and I guess I have to go to Arbys instead for my beef .sandwich.. whenretired like I am I have to be choosy on how I spend my money.m
Food: 1
Service: 2
Clean and friendly! The food was really good! Crispy hot fries and tender juicy beef!
Atmosphere: 5
Food: 5
Service: 5
Real burgers, not the mischief meat from other chain stores like McDonald's, burger king, Wendy's etc...
It's at the same level as Johnny Rockets
Atmosphere: 5
Food: 5
Service: 5
Lexus drive did an exemplary job! The lunch staff was prompt, professional, and very helpful and ensured my meal was made accurately and timely!!
Atmosphere: 5
Food: 5
Service: 5
This place is amazing! Best burger ever! I wish they were in more locations. Quality burgers and the onion rings are to die for
Atmosphere: 5
Food: 5
Service: 5
Loading...