My only issue is that you soend so much money on the food and if you want a sauce to go they still charge you an extra 50 cents so bring your own container!!!
Atmosphere: 3
Food: 5
Service: 1
John Louis
The worker were very patient with me and helped me out with what is a good recommendation. As well as the food was very tasty.
Atmosphere: 4
Food: 5
Service: 5
Kitchrik Schmitz
Food has went to shit the sandwich had no meat on it and the food was flavorless ill never go back and suggest no one elts come here
s w
Ordered the regular cheessteak meal. Only the bread was regular size. The meat, onions, and cheese covered 2/3 of the bread. Fries were soaked in grease and inedible. The Coca-Cola was fantastic. No value whatsoever for the cost. Won't be back.
Atmosphere: 3
Food: 1
Service: 3
Jonathan Zarinana
if someone is constantly rubbing there nose while you are ordering food without gloves you shouldn’t be working and hair nets aren’t a thing ?
jina edwards
I come here fairly often as i do like the restaurant but it’s pretty far from my house. Today i ordered my usual and got chicken Philly extra everything no mushroom and ultimate fries well there was like no fries in the box maybe a handful and was just swimming in sauces and I didn’t even get a chicken Philly I got a steak Philly normal with mushrooms.
Atmosphere: 3
Food: 3
Service: 3
Jo Anna Hagge
Very good sandwiches. They seem to be inconsistent with the amount of steak the second time my husband's seemed very short on steak.
Atmosphere: 4
Food: 4
Service: 4
Sandy
The Phili meat was tender but not alot of flavor.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Philly Cheesesteak
Jason Buss
A top spot for philly steaks, we hit this place up at least once a week. Great food and staff,
Atmosphere: 5
Food: 5
Service: 5
K.b.coatings unlimited
My biggest beef here be pricing for thin lunch meat otherwise love this place
Staff was incredibly rude and did not checking with why I was waiting for 20 minutes for a sandwich and wings. They messed up my order and then forgot to make it. Kids cut in line to place extra food order and the girl did not stop them. Terrible customer service and no care. Never going back, mall location is much better!
Atmosphere: 1
Food: 1
Service: 1
Luis Castillo
Stopped in here yesterday 4/16/25 at the Rockford e state st location. as soon as I seen the new steak sandwich 🥪 being cooked on the grill by employee Bounma I just had to have one. To my amazement it was the best sandwich I have eaten in a very long time and I will definitely be back for this same sandwich. Bounma was very friendly and professional while helping customers. He made this Charley's location worth going back to. Great job 👏
JBoof
Food is amazing here.
Sheryl Hawley
What happened??? Had a terrible sandwich from here! Bacon 3 cheesesteak. Asked for well-done bacon, it was fatty, there was hardly any meat on the sandwich, and the cheese hadn't even melted! Chicken California, same with the meat, hardly any, all cheese! I will say that's not usual for here in my experience. Bad today tho.
frank moore
These guys were very friendly got my order done fast and correct and it was hot and delicious. Thanks!
My only issue is that you soend so much money on the food and if you want a sauce to go they still charge you an extra 50 cents so bring your own container!!!
Atmosphere: 3
Food: 5
Service: 1
The worker were very patient with me and helped me out with what is a good recommendation. As well as the food was very tasty.
Atmosphere: 4
Food: 5
Service: 5
Food has went to shit the sandwich had no meat on it and the food was flavorless ill never go back and suggest no one elts come here
Ordered the regular cheessteak meal. Only the bread was regular size. The meat, onions, and cheese covered 2/3 of the bread. Fries were soaked in grease and inedible. The Coca-Cola was fantastic. No value whatsoever for the cost. Won't be back.
Atmosphere: 3
Food: 1
Service: 3
if someone is constantly rubbing there nose while you are ordering food without gloves you shouldn’t be working and hair nets aren’t a thing ?
I come here fairly often as i do like the restaurant but it’s pretty far from my house. Today i ordered my usual and got chicken Philly extra everything no mushroom and ultimate fries well there was like no fries in the box maybe a handful and was just swimming in sauces and I didn’t even get a chicken Philly I got a steak Philly normal with mushrooms.
Atmosphere: 3
Food: 3
Service: 3
Very good sandwiches. They seem to be inconsistent with the amount of steak the second time my husband's seemed very short on steak.
Atmosphere: 4
Food: 4
Service: 4
The Phili meat was tender but not alot of flavor.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Philly Cheesesteak
A top spot for philly steaks, we hit this place up at least once a week. Great food and staff,
Atmosphere: 5
Food: 5
Service: 5
My biggest beef here be pricing for thin lunch meat otherwise love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Watermelon Strawberry Lemonade
Restaurantji Recommends
Staff was incredibly rude and did not checking with why I was waiting for 20 minutes for a sandwich and wings. They messed up my order and then forgot to make it. Kids cut in line to place extra food order and the girl did not stop them. Terrible customer service and no care. Never going back, mall location is much better!
Atmosphere: 1
Food: 1
Service: 1
Stopped in here yesterday 4/16/25 at the Rockford e state st location. as soon as I seen the new steak sandwich 🥪 being cooked on the grill by employee Bounma I just had to have one. To my amazement it was the best sandwich I have eaten in a very long time and I will definitely be back for this same sandwich.
Bounma was very friendly and professional while helping customers. He made this Charley's location worth going back to. Great job 👏
Food is amazing here.
What happened??? Had a terrible sandwich from here! Bacon 3 cheesesteak. Asked for well-done bacon, it was fatty, there was hardly any meat on the sandwich, and the cheese hadn't even melted! Chicken California, same with the meat, hardly any, all cheese! I will say that's not usual for here in my experience. Bad today tho.
These guys were very friendly got my order done fast and correct and it was hot and delicious. Thanks!
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