Chick-fil-A

280 N Perryville Rd, Rockford
(815) 381-1010

Recent Reviews

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Alexis Ochoa

Everytime i order for pick up drive through i never get any of my sauces that i put on the mobile order. Its happened 3 times now, thats my only complaint.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Hannah Kiesow

They were very rushy, and didn’t have a menu for me to look at, the coffee tasted like water and the chicken sandwich was very bland

Atmosphere: 1

Food: 1

Service: 1

Angel Vargas

Loved the heart shape biscuit, not expecting it 🤣🤣🫶🏻

Atmosphere: 5

Food: 5

Service: 5

Gregory Bosgraaf

Over the years I’ve done multiple large orders for carry out through the app to bring to work. Every time they are very friendly and do a phenomenal job getting the order ready and packing it up. They package all of the food in a very organized manner to make it possible for me to carry it all in one trip. I’ve never once received a bad attitude for having to make such a large order. I’m from Tennessee and am very familiar with Chick-Fil-A, and this one is the best and friendliest I’ve ever dealt with.

Atmosphere: 5

Food: 5

Service: 5

Heather Gonzalez

I don’t know if I’m cursed, but every single time I dare order from CFA, my order is wrong. It’s beyond annoying and has stopped me from ordering from here plenty of times. I only eat here because my husband loves it. The food is mid annd expensive at best that’s IF they manage to get your order right, which is almost never the case. My husband was sweet enough to go back up there and make them fix it, so they gave me the smallest piece possible, lol.

Atmosphere: 3

Food: 2

Service: 1

Marlen Morales

My cashiers name was Mekayla, and once placing my order of a “cool wrap” I had requested if she could switch out the grilled chicken fillet for the breaded spicy fillet (not realizing they have a spicy fillet version) and she said no. She told me that she’s unable to switch out the chicken, which I found weird since i’ve gotten it in the past at this location several times. Once mentioning this, I was quickly dismissed. Service could’ve been better, especially if she could’ve just informed me that there was a spicy version.

Food: 4

Service: 2

Sweetlouu

Chick-fil-A: The Gold Standard of Fast Food

Perfection, thy name is Chick-fil-A. From the moment you walk in (or roll through the insanely efficient drive-thru), it’s clear: this isn’t just fast food; it’s hospitality on a bun.

The chicken sandwich? A masterpiece—crispy, juicy, and paired with a pickle that somehow feels like it was chosen just for you. The waffle fries? Fluffy, golden perfection. And don’t get me started on the sauces—Chick-fil-A Sauce alone deserves a Nobel Prize.

The staff? Polite enough to make you question your own manners. “My pleasure” feels like a warm hug every time. Even at peak lunch rush, they run like a well-oiled machine blessed by divine intervention.

Final Verdict: Chick-fil-A doesn’t just meet expectations—it redefines them. Delicious food, unmatched service, and the only place where fast food feels special. 5/5 stars, every single time.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cookie, Grilled Chicken Sandwich, Spicy Chicken Sandwich

Robert Blokus

Good food and fast service. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Sandwich

Marcos Carlson

Ordered fir curb side pick up, Manager stood there whole my food got Cold.

They stated they would bring it out.

Completely lost a loyal customer..please check out cameras for fotage. They stood there and laughed.

Carla Valerio

My child was on the playground about 40 minutes before closing when a worker started talking nonsense to another coworker about the fact that my child was there. She continued speaking to her coworker and didn’t address us, the parents, until minutes later where she told us to “get out”. No manners whatsoever and still continued to give my child a dirty look. If I could’ve gotten her name I would’ve reported her to HR. Get employees that want to be there and not ones that make your business look bad due to lack of manners.

Atmosphere: 1

Food: 3

Service: 1

Mrs Superman

They have a kids play area. They had flowers on the table. It felt like eating at home but the food was fast food. We used our free cards we got from trunk or treating. We haven't ever ate at Chick-fil-A before. Being a low income family we don't eat out much. But this was good. The kids had fun.

Parking: Front row disabled parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich

Ariana Sanders

Fast. Friendly. Food is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce, Grilled Chicken Sandwich

Jim

Always a solid choice when looking for fast food. Customer service is always great and food is usually warm.

Atmosphere: 4

Food: 4

Service: 5

Jonathan Mandigo

This place is for you my brother

Atmosphere: 5

Food: 5

Service: 5

Mufasa Mufasa

Brighten the guy that’s on the driver thru is awesome and very professional

Atmosphere: 5

Food: 5

Service: 5

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