Chipotle Mexican Grill

751 S Perryville Rd, Rockford
(815) 397-8688

Recent Reviews

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Brady Clyde

Business hours not accurate online

Patrick Huff

Has totally changed from our first visit, food was horrible and the amount you get for the cost.....

Atmosphere: 1

Food: 1

Service: 2

Amber Kellner

Worst food I've ever had. Super expensive and meat was really fatty. I won't be going back.

Atmosphere: 2

Food: 1

Service: 2

Penny Pencilcedar

Place is dirty. Tables all disgustingly dirty. Garbage is over flowing. This was at 7pm last night and they were slow. No excuses. It doesn’t matter what day of the week or time of the day I go in there the place is always just as dirty as if it’s poorly managed or nobody cares. The employees are just rude as can be each and every time I go in. They have an attitude and rush the heck out of you. I actually said to the guy why you rushing me no one is even in line. I have been going to this location since they opened and I have to say in these past two years it has gone downhill bad and fast. Workers act like they don’t care. The tomato pico salsa is so watery and when I ask them do drain it before putting on my burrito bowl they have an attitude. Meat is skimpy and when you get extra they charge a small fortune. Chips are way over salted like there is no recipe.

Atmosphere: 1

Food: 3

Service: 1

Jordan

Skimpy portions on everything but rice. Didn’t get my reward points for my 2 bowls. Of course I didn’t save the receipt(sigh) Cashier must’ve been too busy talking to the girl on the line. I’ll stick to 173 or riverside from now on.

Atmosphere: 1

Food: 1

Service: 1

ruby.sela05

My bowl was delicious as always, however the guacamole this morning was not it…looks like it was from the night before absolutely gagged🤢 Not fresh at all. Not to mention the chips are extremely salty making them inedible!

Atmosphere: 5

Food: 4

Service: 5

Kandeya Miller

Don’t Blow Yo Friday Getting This BS. Rice Half Cook & Mushy ASF! Chicken So Saty I Forgot The Rice Was Hard… I Would Take It Back But Ion Got Time… They Already Rushed Me Down The Line Like We Was In A Durby & They Was Getting Paid For Speedy Delivery! Never The Less Not Again! Carnitas Taco Was Good But Wet ASF! Why Is My Taco Dripping 😒

Atmosphere: 1

Food: 1

Service: 1

Josephine cipolla

Vegetarian options: Ordered the wholesome bowl with chicken. Way too much quac and minimal fajita veggies. No sour cream. Order chips and salsa on the side. These were stale . Maybe one should not order on Monday. (Chips left from weekend orders?)
Ordered a Steak Bowl previously and it arrived warm and veggies were warm and fresh. This order was ice cold and veggies were cold and definitely not fresh. No sour cream on bowl maybe this has to do with a new employee who did not know the correct method for preparation of this menu selection? Will not be visiting this location in the near future . Per TV ads, bowl selections are prepared fresh and served warm not ice cold

Recommended dishes: Hard Shell Tacos, Chips, Salad

Leon

They mess up orders constantly, skim heavily on portions. This time they completely gave me someone else’s order, at least that’s what I’d have to assume considering only the meat was correct.

Atmosphere: 3

Food: 4

Service: 1

C B

Terrible service. If they stop taking orders in person after a certain time, google should say that. Yet it says open until 11pm. False Advertisement. Even so I tried to place an order online at 10:30 and they blocked it.

Atmosphere: 3

Food: 3

Service: 2

Alexandra Davenport

I went on 12/28/24 around 9pm and the food was horrible. I had purchased a steak bowl to go and I ask the young man for a small amount of tomatoes and sour cream. He literally put more sour cream and tomatoes on my bowl then the actually rice and steak. The food was so salty and all I can taste was the sour cream and rice...and the rice was mushy/over cooked. That was a waste of $10. Never again.

Atmosphere: 3

Food: 1

Service: 2

Tara Ludwig

This place is filthy. There was a pile of chunky puke that had been sitting for who knows how long on the carpet.

Atmosphere: 1

Food: 2

Service: 2

Renée duComyn

My wife loves - or at least used to - love Chipotle - however, we don't drive, so she orders on Doordash. Three times in a row, she has ordered and items were wrong, twice the bad smelled like an ashtray (which is the driver's fault, obviously), and two times I have ordered using Uber Eats, and both times I ordered, something was wrong (but at least the food didn't smell like an ashtray!). All I can assume is that this location has lazy, unskilled, uncaring, dismissive bums who are only there for a paycheck and could care less about the customers who ultimately pay their wages. This is truly pathetic and why I stopped ordering delivery from national chains, and only order from places I know the owner has a direct hand in producing the meals going out of the kitchen.

Atmosphere: 3

Service: 2

Recommended dishes: Tacos

Adel Turkes

Arrived at 10 they had everytging cl3aned out and employees said they are closed, and only take online orders till 1030. Says on websote they are open until 11????

Atmosphere: 1

Food: 1

Service: 1

Sam Kelley

Fast, Friendly, healthy portions.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hard Shell Tacos, Steak Burrito Bowl, Quesadilla, Chips, Tacos

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