Went when they had the $1.25 cinnamon roll, the ladies in there were working very hard! The manager Brenda was very polite. Fast service even when they were busy
Atmosphere: 5
Food: 5
Service: 5
Lindsay
Great staff, great service! Brenda went above and beyond helping us! The other girls were awesome too!
Atmosphere: 5
Food: 5
Service: 5
Victoria VanGorkum
Brenda and her team are amazing. Busy with the cinnabon deal today and they are killing it. Kind and quick service. Also cinnabon is so yummy 😊
Atmosphere: 5
Food: 5
Service: 5
Keira
Went to go get a 4 pack of cinnabons with oreo topping and instead of offering to make a 4 pack and have me wait they straight up said they were out and gave me no alternatives simmilar to what I wanted. Then I walked away with nothing
Atmosphere: 1
Food: 4
Service: 1
Jody Weber
Well I hate to say it but don't buy cinnabon rolls if u liked them b4 they got new owners and what ever they did it don't taste like they use to can't even taste the cinnamon and the icing is cake frosting taste like u are just eating a yellow rubber cake nothing like it use to be I'm so sad🤬😮💨nasty don't waste ur hard earned money I use to go there almost daily now I won't be back
Donny Sanders
One of the best stores in the mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Amanda Krause
Brenda and Dee are a great team! Best service and experience ever!
Atmosphere: 5
Food: 5
Service: 5
Ryan Murphy
This place was a harbor in the Christmas shopping storm this weekend. Amidst the chaos of children screaming and parents scrambling to get gifts this beautiful baker of fresh, warm, beautiful, and inviting cinnamon rolls pulled me away from all the stress, trials, and tribulation that was a mall at Christmas time. Not only was the staff top notch but the freshness and taste was far superior than any other location I have visited. My hat is off to these hero’s of the holidays and my thanks and praise are all yours!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Ashley Dowell
The reward system doesn't work there. I can never scan to get rewards and the barcode on the bottom of the reciept doesn't work. The reward system has been down for a long time and they have not bothered to fix it. Going to take my business somewhere else where I can get reward points for my purchasers. Employees aren't very knowledgeable or friendly. Usually just sitting in the back on their phone.
Shareese Smith
The employees lately have been really rude, If the employees act like they hate the job and the customers, they should just kindly quit! The service is horrible! I most likely will not return and I will tell a friend to tell a friend.
Stopped by for a box, as if I need them but I want them and have 10 minutes before they close. As I approached the employee was rolling the cart of filled boxes away and saying we’re closed. I said you’re closed ? And looked at my watch figuring I had the wrong time. They close in 10 minutes and have to do nothing to sell me this box other than ring it up. No clean up. They had at least 9 boxes left. If they were sold out, I would understand. The other employee by the ovens did nothing to correct it. Not a great business policy at all.
Atmosphere: 1
Food: 5
Service: 1
Lisa
5:15pm Thursday April 4th,Female employee was annoyed for being interrupted while on her cell phone, when asked for extra frosting she said there was plenty on roll…REALLY?!!!The real kicker was once we got them home, they were STALE…hard as a rock & NO amount of heating helped.Not a good look for Cinnabon Co. & their product, especially for the price!!
Atmosphere: 1
Food: 1
Service: 1
Ryan Spradlin Vlogs
Ordered a regular cinnamon roll because they did not have any "center of the rolls" left. Service was good, and although the roll tasted good, it was very doughy and undercooked.
Atmosphere: 3
Food: 2
Service: 4
Lisa Elsner
I want to personally thank the two girls who were working at the Cherryvale location last night. They had great organizational skills, everything was fresh and hot. Also, when I asked one of them if they had cinnamon flavored coffee, she offered to put some of the flavoring that's normally reserved for cold brew in my hot drink. Thank you for going above and beyond. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Jack Dunn
Rude lazy employees that acted like I was an inconvenience just for ordering there. Every one of them was sitting up front staring at their phones when I walked up and acted like I was bothering them buying one cinnamon roll. When I started eating my roll I realized it was almost completely uncooked. Normally would have brushed off the bad attitude but in combination with the uncooked food I feel this deserved a review. This place used to be awesome, what happened?The visit was Saturday September 2nd, around 5:45 p.m.
Went when they had the $1.25 cinnamon roll, the ladies in there were working very hard! The manager Brenda was very polite. Fast service even when they were busy
Atmosphere: 5
Food: 5
Service: 5
Great staff, great service! Brenda went above and beyond helping us! The other girls were awesome too!
Atmosphere: 5
Food: 5
Service: 5
Brenda and her team are amazing. Busy with the cinnabon deal today and they are killing it. Kind and quick service. Also cinnabon is so yummy 😊
Atmosphere: 5
Food: 5
Service: 5
Went to go get a 4 pack of cinnabons with oreo topping and instead of offering to make a 4 pack and have me wait they straight up said they were out and gave me no alternatives simmilar to what I wanted. Then I walked away with nothing
Atmosphere: 1
Food: 4
Service: 1
Well I hate to say it but don't buy cinnabon rolls if u liked them b4 they got new owners and what ever they did it don't taste like they use to can't even taste the cinnamon and the icing is cake frosting taste like u are just eating a yellow rubber cake nothing like it use to be I'm so sad🤬😮💨nasty don't waste ur hard earned money I use to go there almost daily now I won't be back
One of the best stores in the mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Brenda and Dee are a great team! Best service and experience ever!
Atmosphere: 5
Food: 5
Service: 5
This place was a harbor in the Christmas shopping storm this weekend. Amidst the chaos of children screaming and parents scrambling to get gifts this beautiful baker of fresh, warm, beautiful, and inviting cinnamon rolls pulled me away from all the stress, trials, and tribulation that was a mall at Christmas time. Not only was the staff top notch but the freshness and taste was far superior than any other location I have visited. My hat is off to these hero’s of the holidays and my thanks and praise are all yours!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
The reward system doesn't work there. I can never scan to get rewards and the barcode on the bottom of the reciept doesn't work. The reward system has been down for a long time and they have not bothered to fix it. Going to take my business somewhere else where I can get reward points for my purchasers. Employees aren't very knowledgeable or friendly. Usually just sitting in the back on their phone.
The employees lately have been really rude, If the employees act like they hate the job and the customers, they should just kindly quit! The service is horrible! I most likely will not return and I will tell a friend to tell a friend.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Stopped by for a box, as if I need them but I want them and have 10 minutes before they close. As I approached the employee was rolling the cart of filled boxes away and saying we’re closed. I said you’re closed ? And looked at my watch figuring I had the wrong time. They close in 10 minutes and have to do nothing to sell me this box other than ring it up. No clean up. They had at least 9 boxes left. If they were sold out, I would understand. The other employee by the ovens did nothing to correct it. Not a great business policy at all.
Atmosphere: 1
Food: 5
Service: 1
5:15pm Thursday April 4th,Female employee was annoyed for being interrupted while on her cell phone, when asked for extra frosting she said there was plenty on roll…REALLY?!!!The real kicker was once we got them home, they were STALE…hard as a rock & NO amount of heating helped.Not a good look for Cinnabon Co. & their product, especially for the price!!
Atmosphere: 1
Food: 1
Service: 1
Ordered a regular cinnamon roll because they did not have any "center of the rolls" left. Service was good, and although the roll tasted good, it was very doughy and undercooked.
Atmosphere: 3
Food: 2
Service: 4
I want to personally thank the two girls who were working at the Cherryvale location last night. They had great organizational skills, everything was fresh and hot. Also, when I asked one of them if they had cinnamon flavored coffee, she offered to put some of the flavoring that's normally reserved for cold brew in my hot drink. Thank you for going above and beyond. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Rude lazy employees that acted like I was an inconvenience just for ordering there. Every one of them was sitting up front staring at their phones when I walked up and acted like I was bothering them buying one cinnamon roll. When I started eating my roll I realized it was almost completely uncooked. Normally would have brushed off the bad attitude but in combination with the uncooked food I feel this deserved a review. This place used to be awesome, what happened?The visit was Saturday September 2nd, around 5:45 p.m.
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