Brenda and Dee are a great team! Best service and experience ever!
Atmosphere: 5
Food: 5
Service: 5
Ryan Murphy
This place was a harbor in the Christmas shopping storm this weekend. Amidst the chaos of children screaming and parents scrambling to get gifts this beautiful baker of fresh, warm, beautiful, and inviting cinnamon rolls pulled me away from all the stress, trials, and tribulation that was a mall at Christmas time. Not only was the staff top notch but the freshness and taste was far superior than any other location I have visited. My hat is off to these hero’s of the holidays and my thanks and praise are all yours!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Ashley Dowell
The reward system doesn't work there. I can never scan to get rewards and the barcode on the bottom of the reciept doesn't work. The reward system has been down for a long time and they have not bothered to fix it. Going to take my business somewhere else where I can get reward points for my purchasers. Employees aren't very knowledgeable or friendly. Usually just sitting in the back on their phone.
Shareese Smith
The employees lately have been really rude, If the employees act like they hate the job and the customers, they should just kindly quit! The service is horrible! I most likely will not return and I will tell a friend to tell a friend.
Atmosphere: 1
Food: 4
Service: 1
Carie Kraus
Stopped by for a box, as if I need them but I want them and have 10 minutes before they close. As I approached the employee was rolling the cart of filled boxes away and saying we’re closed. I said you’re closed ? And looked at my watch figuring I had the wrong time. They close in 10 minutes and have to do nothing to sell me this box other than ring it up. No clean up. They had at least 9 boxes left. If they were sold out, I would understand. The other employee by the ovens did nothing to correct it. Not a great business policy at all.
Atmosphere: 1
Food: 5
Service: 1
Lisa
5:15pm Thursday April 4th,Female employee was annoyed for being interrupted while on her cell phone, when asked for extra frosting she said there was plenty on roll…REALLY?!!!The real kicker was once we got them home, they were STALE…hard as a rock & NO amount of heating helped.Not a good look for Cinnabon Co. & their product, especially for the price!!
Atmosphere: 1
Food: 1
Service: 1
Ryan Spradlin Vlogs
Ordered a regular cinnamon roll because they did not have any "center of the rolls" left. Service was good, and although the roll tasted good, it was very doughy and undercooked.
Atmosphere: 3
Food: 2
Service: 4
Lisa Elsner
I want to personally thank the two girls who were working at the Cherryvale location last night. They had great organizational skills, everything was fresh and hot. Also, when I asked one of them if they had cinnamon flavored coffee, she offered to put some of the flavoring that's normally reserved for cold brew in my hot drink. Thank you for going above and beyond. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Jack Dunn
Rude lazy employees that acted like I was an inconvenience just for ordering there. Every one of them was sitting up front staring at their phones when I walked up and acted like I was bothering them buying one cinnamon roll. When I started eating my roll I realized it was almost completely uncooked. Normally would have brushed off the bad attitude but in combination with the uncooked food I feel this deserved a review. This place used to be awesome, what happened?The visit was Saturday September 2nd, around 5:45 p.m.
Dria L
I got an Oreo Chilada. It’s advertised with Oreo on top of the whip cream. The girl who made my drink was on her personal phone on a call and made the drink wrong without the cookies, she put in the Oreos and had to re-mix it and then didn’t put any on top and I asked why they didn’t. A different girl who was a cashier told me they could if the customer asks. I told her it was advertised with Oreos on top so why would I have to you if you can. Bad & super ghetto customer service. I don’t have to ask you to make it the right way which it is advertised! I’m upset because the workers tried to make me feel as if it was my fault that I didn’t ask them to make it the way it was supposed to be made. No I don’t want you to remake it because usually that comes with more attitude that I’m already getting from you. I just wanted to be made right the first time. Now I remember why I stopped coming to Cinnabon. 05/16/23 at 5 pm today.
Had a gift card, so it was a little cheaper, otherwise a little pricey. The cinnamon bun iced coffee was delicious!
Shavonna Elyssa
girl at cashier was very rude. will not return
Josh D
Staff were friendly and the cinnamon roll was excellent.
Christopher Lawler (CWL77)
I would occasionally buy a 6-pack of their traditional cinnamon rolls... that is until their pricing increased by more than 25% over the past 6 months . . . with this said, although their product is good... it is not good enough to justify an out-the-door price-tag approaching nearly $30 (inclusive of applicable sales taxes) for a package of 6 cinnamon rolls...You lost a sale that day... along with future opportunities for product sales/transactions from me.With this obtuse attitude towards sales & customer service, your products can sit & rot on the store shelves as far as I am concerned.With this approach & attitude towards business, I really have doubts that you will remain in business through the next year, given your atrocious attitude towards customer service & overvaluation of the products that you're selling.There's monetary inflation... then there's price gouging.
Brenda and Dee are a great team! Best service and experience ever!
Atmosphere: 5
Food: 5
Service: 5
This place was a harbor in the Christmas shopping storm this weekend. Amidst the chaos of children screaming and parents scrambling to get gifts this beautiful baker of fresh, warm, beautiful, and inviting cinnamon rolls pulled me away from all the stress, trials, and tribulation that was a mall at Christmas time. Not only was the staff top notch but the freshness and taste was far superior than any other location I have visited. My hat is off to these hero’s of the holidays and my thanks and praise are all yours!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
The reward system doesn't work there. I can never scan to get rewards and the barcode on the bottom of the reciept doesn't work. The reward system has been down for a long time and they have not bothered to fix it. Going to take my business somewhere else where I can get reward points for my purchasers. Employees aren't very knowledgeable or friendly. Usually just sitting in the back on their phone.
The employees lately have been really rude, If the employees act like they hate the job and the customers, they should just kindly quit! The service is horrible! I most likely will not return and I will tell a friend to tell a friend.
Atmosphere: 1
Food: 4
Service: 1
Stopped by for a box, as if I need them but I want them and have 10 minutes before they close. As I approached the employee was rolling the cart of filled boxes away and saying we’re closed. I said you’re closed ? And looked at my watch figuring I had the wrong time. They close in 10 minutes and have to do nothing to sell me this box other than ring it up. No clean up. They had at least 9 boxes left. If they were sold out, I would understand. The other employee by the ovens did nothing to correct it. Not a great business policy at all.
Atmosphere: 1
Food: 5
Service: 1
5:15pm Thursday April 4th,Female employee was annoyed for being interrupted while on her cell phone, when asked for extra frosting she said there was plenty on roll…REALLY?!!!The real kicker was once we got them home, they were STALE…hard as a rock & NO amount of heating helped.Not a good look for Cinnabon Co. & their product, especially for the price!!
Atmosphere: 1
Food: 1
Service: 1
Ordered a regular cinnamon roll because they did not have any "center of the rolls" left. Service was good, and although the roll tasted good, it was very doughy and undercooked.
Atmosphere: 3
Food: 2
Service: 4
I want to personally thank the two girls who were working at the Cherryvale location last night. They had great organizational skills, everything was fresh and hot. Also, when I asked one of them if they had cinnamon flavored coffee, she offered to put some of the flavoring that's normally reserved for cold brew in my hot drink. Thank you for going above and beyond. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Rude lazy employees that acted like I was an inconvenience just for ordering there. Every one of them was sitting up front staring at their phones when I walked up and acted like I was bothering them buying one cinnamon roll. When I started eating my roll I realized it was almost completely uncooked. Normally would have brushed off the bad attitude but in combination with the uncooked food I feel this deserved a review. This place used to be awesome, what happened?The visit was Saturday September 2nd, around 5:45 p.m.
I got an Oreo Chilada. It’s advertised with Oreo on top of the whip cream. The girl who made my drink was on her personal phone on a call and made the drink wrong without the cookies, she put in the Oreos and had to re-mix it and then didn’t put any on top and I asked why they didn’t. A different girl who was a cashier told me they could if the customer asks. I told her it was advertised with Oreos on top so why would I have to you if you can. Bad & super ghetto customer service. I don’t have to ask you to make it the right way which it is advertised! I’m upset because the workers tried to make me feel as if it was my fault that I didn’t ask them to make it the way it was supposed to be made. No I don’t want you to remake it because usually that comes with more attitude that I’m already getting from you. I just wanted to be made right the first time. Now I remember why I stopped coming to Cinnabon. 05/16/23 at 5 pm today.
Restaurantji Recommends
I saw bob odenkirk once
Had a gift card, so it was a little cheaper, otherwise a little pricey. The cinnamon bun iced coffee was delicious!
girl at cashier was very rude. will not return
Staff were friendly and the cinnamon roll was excellent.
I would occasionally buy a 6-pack of their traditional cinnamon rolls... that is until their pricing increased by more than 25% over the past 6 months . . . with this said, although their product is good... it is not good enough to justify an out-the-door price-tag approaching nearly $30 (inclusive of applicable sales taxes) for a package of 6 cinnamon rolls...You lost a sale that day... along with future opportunities for product sales/transactions from me.With this obtuse attitude towards sales & customer service, your products can sit & rot on the store shelves as far as I am concerned.With this approach & attitude towards business, I really have doubts that you will remain in business through the next year, given your atrocious attitude towards customer service & overvaluation of the products that you're selling.There's monetary inflation... then there's price gouging.
Loading...