Culver’s
236 N Phelps Ave, Rockford
(815) 397-8035
Recent Reviews
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Great Burgers
Great place to eat, lots of options, and employees work to get things done together.
Great food, clean and comfortable, and friendly staff. Aaron was especially nice to our family. Thank you!
This is the second time we’ve been to this location in the past couple months and I am surprised at the lack of customer service, knowledge, and cleanliness of the restroom/restaurant. Our last experience was very much the same! We will not be returning to this location!
The scrolling marquee mentioned “$1 off butterburger baskets”, yet when I asked about this the cashier she had no knowledge of this nor did, who I presume to be, the manager. He came back giving me an excuse that “coupons are sometimes hidden within emails” and again I stated it was in their scrolling marquee. I commented that in the bathroom you can hear the drive thru customers and someone else asked about it. The manager said, “well, did you hear what the response was.” Really? He followed it up with I was the first person to ask about this at 6:00PM. Yeah, okay.
UPDATE: Funny how I’m told to email them my concerns, but then I never hear back!
I specifically requested a grilled Chicken Sandwich with Mayo and cheddar cheese. There was no mayo. However, I got a spiel on how the Chicken Sandwich has changed. Blah blah blah so I repeated myself and said I want a grilled chicken sandwich with mayo and cheddar cheese I got it only with cheddar cheese. FOCUS PEOPLE
Worst Culver’s ever.
Small portions
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Chocolate Custard
Great good good price and gift card deal before Christmas is even better
Kid-friendliness: Lots of things for kids. Scooping toys.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Custard, French Fries
Found a hair in my ice cream, very disappointed. Will go elsewhere next time
Food: 1
Service: 4
Recommended dishes: Vanilla Custard
Like it all yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
I went here recently and ordered a double cheeseburger with bacon and said I wanted light onions on it. Didn't know that's all I would get on it. Try eating a dry cold double cheeseburger with bacon and only a couple of onions on it.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Concrete, Bacon Cheeseburger Deluxe Single with 2 Extra Orders of Bacon
Restaurantji Recommends
I asked for six piece tenders which they don't have on the menu so they gave me a four piece plus an extra two.
Atmosphere: 3
Food: 4
Service: 4
The shrimp basket and the fish sandwich basket are definitely a go-to if you are in the mood for seafood. The butter burgers are always on point. If they could run the hot honey cheese curds, that would be great. And the staff are always good on greeting everyone and and chill 😎
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken Sandwich, Fish, Butter Burger Kids Meal
This is my Guilty Pleasure 😁 the pretzel bites are Bomb ❤️🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Sundae, Bacon Cheeseburger Deluxe Single with 2 Extra Orders of Bacon
Always good food. A step above the average fast-food restaurant.
Atmosphere: 5
Food: 5
Service: 5
Go to the one on Harrison. Workers here take forever and mess up orders every time I've been here.
Atmosphere: 2
Food: 3
Service: 1
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