Culver’s
1224 Benington Rd, Rockford
(815) 633-6550
Recent Reviews
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I love Culver's and was so very excited when I bought a home and saw there was one close to me. Unfortunately, the excitement was short-lived. This location has the WORST customer service of any Culver's I have ever been to.
You pull up to order and that isn't overly terrible but when you're get to the window to pay , wow. Nothing is said, they just reach out for payment, take payment and then hand out your drink and ticket number and go right back to talking to thier friends. I realize it's fast food and they don't get paid much, but come on. A simple hello goes a long way !
Worst fast food experience of my life. enough said
Multiple times I have come here and I’m not getting the basics. Ranch (that I had to pay for) ketchup, fries instead of cheese curds (also paid for the difference) I’m quite disappointed as I also used to be a manager there. Today I waited for 15 minutes on four tenders and two ranches. I never received the ranch!
Awesome service
Grilled chicken is gross now. Never thought I'd have anything from Culvers that wasn't awesome
I'm a little salty because I was in drive-through just yo get a gift card, o told them that at the speaker where you order, and I had to wait behind a guy while they made his order (about 10 minutes) they did NOT have him pull up as usual. Then, even after he pulled away, they ignored me another 5 minutes. I'm guessing they were freaking out trying to figure out what I ordered :( they could have just asked!! Communication is the key people.
Usually, the service is better.
Atmosphere: 4
Food: 5
Service: 3
Had to plug the laptop in and work while on road here and let me just say i’m impressed for a Culver’s. Bathroom was spotless, and the staff was unbelievably friendly and went out of their way to ask if i needed anything before i even ordered when i was at the table. well done and much appreciated
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Mediocre at best. It wasn’t the best. I asked for onion & ketchup on my sandwich, they literally put 2 dots of ketchup & 1 small sliver ov onion on a huge pork tenderloin sandwich. It was dry & I damn near choked on it
Atmosphere: 3
Food: 1
Service: 2
I ordered a large concrete mixer at around 6 pm , and now at 11 pm I have three canker sore's in my mouth.
Ordered a mushroom and swiss, I'll never go back, and they want $15+ hour
Food: 1
Service: 3
Restaurantji Recommends
This place is amazing and their service is quick and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Great butter burgers
Atmosphere: 4
Food: 4
Service: 4
Bathroom is gross. Instead of plunging the only toilet they have it locked. I would have dined it, but i needed to use the restroom so now i have to rush home with my food.
Atmosphere: 1
Food: 3
Service: 4
Kid-friendliness: Every kids meal gets a free scoop of ice cream. You can get it that day, or come back a different day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Bites
Great food.
Atmosphere: 5
Food: 5
Service: 5
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